Futran Tech Solutions Pvt. Ltd.
Desktop Support
Futran Tech Solutions Pvt. Ltd., Memphis, Tennessee, us, 37544
Must to have :-
Minimum High school Diploma.Experience in tickets managements, requirements.2+ years' experience with end user support, Desktop, Laptop, Printers, VC Rooms, MobileExperience with managementEnglish mandatory.Structured cabling notions.Experience in data center management (maintenance, equipment removal, IMAC).Focus on customer service.Must be available to work afterhours, during weekends, holidays, etc.Must be a person with good organization, to follow up on their tickets, coordinate scheduled activities, assist with change requests, generate process documentation.Good to have :-
ITIL desirable experience or certificationBasic knowledge of Windows serversBasic to intermediate networking knowledge (have certification or training)Structured cabling notionsExperience in change requests.Notions of virtualization environments
Minimum High school Diploma.Experience in tickets managements, requirements.2+ years' experience with end user support, Desktop, Laptop, Printers, VC Rooms, MobileExperience with managementEnglish mandatory.Structured cabling notions.Experience in data center management (maintenance, equipment removal, IMAC).Focus on customer service.Must be available to work afterhours, during weekends, holidays, etc.Must be a person with good organization, to follow up on their tickets, coordinate scheduled activities, assist with change requests, generate process documentation.Good to have :-
ITIL desirable experience or certificationBasic knowledge of Windows serversBasic to intermediate networking knowledge (have certification or training)Structured cabling notionsExperience in change requests.Notions of virtualization environments