Systems Analyst

Job Locations US-WA-Seattle Job ID 2024-5774 Overview Recruiters - DO NOT CONTACT! Charlie's Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, with distribution centers in Seattle, Spokane, Phoenix, Portland, Anchorage, Boise, Los Angeles, and Salt Lake City. The secret to our 40+ years of success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's provides a healthy employee stock ownership program, competitive Medical/Dental/Vision and Life Insurance plans. And our newest benefit offers Pre-Paid Fully Funded College Tuition to our employees and the dependent children of our employees after 1 year! What we offer: An amazing company culture! Medical/Dental/Vision on the first of the month following hire. ESOP (Profit Sharing) and 401(k). Paid vacations, paid holidays. Pre-tax commuter benefits, and onsite parking. Coverage under State Sick Leave. 100% Prepaid College Tuition for employees and their dependents. Employee assistance program (EAP). Additional Compensation Details: $67k-$87K per year Depending on Experience Potential 90-day performance-based raise Yearly review with possibility of increase based on performance and tenure Responsibilities The Role The Systems Analyst will oversee all the software applications within Charlie's Produce onsite at our Seattle, Wa location, including but not limited to upgrading and daily maintenance of current applications and installations of any new systems that may be acquired to improve business operations. This role does not offer relocation. Essential Responsibilities Include but Not Limited To: Work on issues/tickets reported by business teams Debugging, troubleshooting and finding the root causes Administer, support and test systems Work with Business teams on requirements, documentation, user acceptance testing Work with Software vendors for execution, documentation, creating test scripts and working with business users for user testing prior to production implementation. Support application integrations, multitasking and change management Be in constant communication with upper management regarding system glitches and changes Responding to requests and providing effective customer service using clear communication skills Experience in business negotiations, building partnerships and project management Experience in team building and a problem solver Must possess planning and project implementation skills Open to ideas and collaborate with team members SharePoint, PowerAps, Office 365 administration Be flexible and adopt to the business culture while staying customer focus Candidate will be required to maintain a strong working relationship with key stakeholders at all levels within the organization to understand their business modules and must be able to work with the systems analysts to understand the necessary requirements to deliver and promote technical solutions as the business evolves. Customer focus and must be Knowledgeable of the subject matter at hand to play a role of a technical advisor for the business teams Create system support documentation Qualifications Desired Minimum Experience: Bachelor's degree or equivalent experience required The ability to occasionally work on weekends and holidays. Minimum of 5 years' experience working with applications, implementation, customer facing, vendor management and project management SharePoint, PowerAps, Office 365 administration experience preferred Conceptual knowledge of applications, Software D