DevOps Engineer

At InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that provide the power of computing without the complexity of programming.InRule Technology is seeking a

DevOps Engineer

to join our growing team of experts. As a leading provider of business rules management systems (BRMS) that enable enterprises to automate decision logic and change rules without code, you will be collaborating in the design, building, operation and support of our cloud services and infrastructure. You will be involved with our developers and architects to ensure the optimal performance, security, and scalability of our cloud solutions.In this role, you'll be at the forefront of a technological revolution, where your designs will weave together declarative logic, non-declarative machine learning, and human-in-the-loop automation to enable automated decision-making, driving tangible results and propelling organizations towards unprecedented heights of productivity. In 2023, Forrester named InRule a Leader in The Forrester Wave: AI Decisioning Platforms.ResponsibilitiesDesign, implement, and manage the tools used to develop, deploy, monitor, and support our cloud infrastructure and services using Azure DevOps, YAML, PowerShell, Terraform, ARM templates, Octopus, TeamCity and other development lifecycle and operations toolsMonitor and troubleshoot cloud resources and applications using Azure Monitor, Application Insights, Log Analytics, and other solutionsParticipate in scheduled on-call rotations along with other CloudOps/DevOps team membersMonitor and analyze cloud resource usage to identify cost-saving opportunitiesParticipate in administering the software development pipeline, security policies, vulnerability detection and driving the adoption of industry-standard best practicesAutomate and optimize processes to improve efficiency and reliability of cloud operationsSupport the deployment and configuration of InRule products and solutions, recommending changes to the application architecture or design to improve the performance and efficiency of SaaS productsTroubleshoot and resolve escalated incidents while collaborating with the Support, Engineering and IT teams to minimize downtime and maintain service quality, providing timely technical guidance and support to internal and external customers on cloud-related issuesSkills & Experience3+ years of experience in DevOps, cloud operations, or site reliability engineering (SRE)Strong practical knowledge of Azure services, such as App Services, Functions, SQL Database, Cosmos DB, Storage, Key Vault, etc.Experience writing and maintaining Azure DevOps deployment pipelines using YAML, Terraform, Bicep and/or ARM templatesComfortable debugging and maintaining .NET build projects using Cake and PowerShellAble to understand existing scripts and code and implement automation using C#, PowerShell, Python, JavaScript, and/or other scripting and development languagesCapable of identifying and configuring KPIs in monitoring and troubleshooting tools, such as Azure Monitor, Application Insights, Log Analytics, Sumo Logic, Seq, Zabbix, etc.Well-versed in DevOps concepts, security principles, best practices, and CI/CD tools like Azure DevOps, Octopus, TeamCity, etc.Experience with networking, DNS, VPC, SQL database operations, and disaster recovery/failover best practices are a strong plusDevelopment experience with creating tools and consoles for monitoring, managing, and supporting SaaS or PaaS products is a plusExperience with Windows Server, Linux operating systems (especially Ubuntu), and related applications such as Docker and Kubernetes, etc.A plus for knowledge of or experience with MongoDB, SharePoint, or DynamicsExcellent communication, problem-solving skills, and customer service skillsAbility to work independently and as part of a teamBachelor's degree or equivalent experience in Software Development, IT Engineering, or related fieldInterview processInitial interview with our Recruiting TeamTechnical Assessment via CoderPadInterview with Hiring Manager, VP Technical OperationsInterview with Cloud Operations/Product EngineerFinal Interview with Chief Product OfficerLocationChicago, IL or Remote CST/EST time zone preferred (Residence in the US is required)Unfortunately, we are unable to support work sponsorship at this time.