Answerport Inc
IT Infrastructure Operations Engineer
Answerport Inc, Mequon, Wisconsin, United States, 53097
Answerport, a Management and Technology consulting firm located in Southeastern Wisconsin islooking for an IT Infrastructure Operations Engineer to join their team to continue to grow and supportexpanding project pipeline. The IT Infrastructure Operations Engineer will assist withsecurity-related infrastructure application set up for carve outs, security remediation andmodernization projects, and security assessments. They will manage smaller remediation initiativesidentified during the assessment. They will also collaborate with clients and Answerport technicalleads, project managers, and the tech team to develop policies, procedures and training which canbe used across all clients.
Job Functions:• Consulting experience on both project and interim role assignments.• Design, implementation and support of infrastructure projects that include a wide range of taskssuch as network, server, security, and collaboration systems as required to meet client's projectrequirements for function, performance, and high availability.• Participate in IT Infrastructure Assessments for Managed Services clients, Pre-go live for M&Aclients, and new clients with unknown environments.• Act to resolve technical and security issues related to projects or client'sinfrastructure.• Understand and meet project budget expectations for time to execute tasks.
Experience, Knowledge and Skills• 7 or more years of relevant infrastructure engineer experience that includes a substantialamount of both project and support work.• Hands-on experience with cybersecurity applications and technologies (preferably in small tomid- sized organizations) such as:o Security Operations for Managed Services Clientso Security focused recurring checks for Managed Services Clientso Infrastructure separation projects and the security application setup for new clients.• Demonstratable design, implementation, administration experience with client securityapplications, including:o Content Filtering (Umbrella, Zscaler)o Vulnerability assessment tools (Qualys, Tenable, Nessus)o Network and Server Audit Tools (Netwrix)o Event correlation/SIEM tools (Splunk)o MFA (Azure MFA Conditional Access Policies)o MDM (Intune MDM Policies)o End Point Protection (SentinelOne, TrendMicro)o Email Flow Security (Microsoft 365, IronScales, ProofPoint)o Security Awareness Training (KnowBe4)
Qualifications• Previous experience in a fast-paced consulting or MSP environment• Strong issue identification and resolution skills.• Strong understanding of time management.• Solid interpersonal skills in communications with clients, vendors, and team members.• Ability to travel as project tasks require for infrastructure equipment setup.• Experience with cloud technologies, specifically Azure servers, and Microsoft 365configuration.• Core understanding of information security best practices and networking fundamentals.• Microsoft365, Azure, and Cisco Certifications are a plus.• Be able to work after hours for business impacting changes.• Must be able to work in our Mequon, WI office at least three days per week.• Must be authorized to work in the United States.• A bachelor's or master's degree in Business, Engineering or Information Systems ispreferred.• Ability to travel as project tasks required for infrastructure project such as support forPC/Email migration phase of projects.
About AnswerportAnswerport is a highly skilled team of Management and Technology Consultants. We specialize inworking with private equity firms to solve our clients' complex IT problems with a senior-level,hands-on team. Whether realigning IT to meet new business challenges or dealing with Mergers andAcquisitions,we handle the toughest IT issues with a balance of speed and precision.
Job Functions:• Consulting experience on both project and interim role assignments.• Design, implementation and support of infrastructure projects that include a wide range of taskssuch as network, server, security, and collaboration systems as required to meet client's projectrequirements for function, performance, and high availability.• Participate in IT Infrastructure Assessments for Managed Services clients, Pre-go live for M&Aclients, and new clients with unknown environments.• Act to resolve technical and security issues related to projects or client'sinfrastructure.• Understand and meet project budget expectations for time to execute tasks.
Experience, Knowledge and Skills• 7 or more years of relevant infrastructure engineer experience that includes a substantialamount of both project and support work.• Hands-on experience with cybersecurity applications and technologies (preferably in small tomid- sized organizations) such as:o Security Operations for Managed Services Clientso Security focused recurring checks for Managed Services Clientso Infrastructure separation projects and the security application setup for new clients.• Demonstratable design, implementation, administration experience with client securityapplications, including:o Content Filtering (Umbrella, Zscaler)o Vulnerability assessment tools (Qualys, Tenable, Nessus)o Network and Server Audit Tools (Netwrix)o Event correlation/SIEM tools (Splunk)o MFA (Azure MFA Conditional Access Policies)o MDM (Intune MDM Policies)o End Point Protection (SentinelOne, TrendMicro)o Email Flow Security (Microsoft 365, IronScales, ProofPoint)o Security Awareness Training (KnowBe4)
Qualifications• Previous experience in a fast-paced consulting or MSP environment• Strong issue identification and resolution skills.• Strong understanding of time management.• Solid interpersonal skills in communications with clients, vendors, and team members.• Ability to travel as project tasks require for infrastructure equipment setup.• Experience with cloud technologies, specifically Azure servers, and Microsoft 365configuration.• Core understanding of information security best practices and networking fundamentals.• Microsoft365, Azure, and Cisco Certifications are a plus.• Be able to work after hours for business impacting changes.• Must be able to work in our Mequon, WI office at least three days per week.• Must be authorized to work in the United States.• A bachelor's or master's degree in Business, Engineering or Information Systems ispreferred.• Ability to travel as project tasks required for infrastructure project such as support forPC/Email migration phase of projects.
About AnswerportAnswerport is a highly skilled team of Management and Technology Consultants. We specialize inworking with private equity firms to solve our clients' complex IT problems with a senior-level,hands-on team. Whether realigning IT to meet new business challenges or dealing with Mergers andAcquisitions,we handle the toughest IT issues with a balance of speed and precision.