Technical Project Manager

The Sr. Project Manager (PjM) role is a trusted advisor to client project leadership within the assigned accounts. She / He actively drives communications with leadership within Microsoft and the client to help our customers achieve their objectives. The PjM provides relevant, clear and prescriptive advice, grounded in relevant experience, to continuously drive these projects through to successful completion. The Services Project Manager (PjM) is responsible for leading engagement delivery within a formal Statement of Work (SOW) to drive predictable behaviors in terms of project process and outcomes (accomplished on time, on budget, and according to customer specifications). The Services Project Manager is responsible for delivery excellence, engagement quality and customer satisfaction. Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement. Experience with Microsoft Dynamics or comparable CRM or ERP tool preferred. Qualifications Bachelor's Degree in related field AND 3 years experience in project management OR Master's Degree in related field AND 2 years experience in project management OR Doctorate Degree in related field OR equivalent experience. Eight years as primary project manager on transformational $3M services engagements for a Tier 1 CRM or ERP solution. Demonstrated capability in managing large, global, complex CRM/ERP implementations from sales through to go live. Knowledge of Industry Solutions Dynamics Sure Step Evolved methodology preferred. Proven, deep knowledge of a competing Tier 1 implementation methodology used to deliver large, transformational business application implementations will be considered. Working knowledge of Dynamics CRM/AX or deep experience in a comparable CRM/ERP system 3-5 years working with offshore development organizations Strong executive presence and demonstrated ability to build, extend and maintain senior client relationships with executive steering committee members Exceptional communication, team building and mentoring skills Demonstrated ability to lead consulting teams comprising of 5 senior level domain experts Project Management fundamentals (e.g. PMI or equivalent) and Industry-specific certifications Ability to travel up to 75% both within the US and Internationally based on client requirements and demands