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The Sherwin-Williams Company

Customer Service Branch Associate / Delivery Driver - Automotive Finishes

The Sherwin-Williams Company, Honolulu, Hawaii, United States, 96814


The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing and color matching equipment, as needed.

The individual selected for this role will be expected to work at Automotive Branch #9807 located at 3209 Koapaka Street, Honolulu, HI 96819

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Prepare orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)

Load and unload products from deliveries

Operate and maintain warehouse vehicles and equipment

Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Process sales transactions accurately and consistent with policies and procedures

Deliver products to the customer in a safe and timely manner

Communicate and cooperate with supervisors and coworkers

Keep a clean and safe working environment and optimize space utilization

Follow quality service standards and comply with procedures, rules and regulations

Ensure that the stockroom is organized

Operate tinting, mixing, and color matching equipment, as needed

Comply with inventory control procedures and assist with bi-annual inventory review

Minimum Requirements

Must be at least eighteen (18) years of age

Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future

Must have a valid, unrestricted Driver's License

Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Must be willing to work all scheduled hours, with or without reasonable accommodation

Preferred Qualifications

Have at least a High School diploma or GED

Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollys, conveyor belts, etc.)

Have at least one (1) year of work experience in customer service, retail, or sales