Smartsheet
Solutions Consultant - West
Smartsheet, Bellevue, Washington, us, 98009
Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries - so for us changing the way the world works is all in a day's work.Smartsheet is looking for a Solutions Consultant
to drive quality, efficiency and customer satisfaction within our Consulting business by assisting customers with designing, building, and implementing Smartsheet solutions to solve their business objectives. This role is specifically involved in the post sales engagements with our customer base. For the right candidate, this is a career-defining opportunity to join Smartsheet at a critical moment and have a significant impact.As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. As a Subject Matter Expert on Smartsheet functionalities, you will propose solutions for various use cases that span different industries and business groups. The right candidate is a strong communicator, is detail-oriented, interested in technology solutions at scale and is driven by making an impact for our customers.You will report to the
Manager, Consulting . This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.You Will:Lead multiple concurrent engagements to implement Smartsheet across a variety of client industries and use cases, ensuring your clients are gaining the most value from the Smartsheet platformLead discovery sessions to understand client's current state processes, business challenges, and future state requirements to design a custom Smartsheet solution that achieves their desired business outcomesBuild Smartsheet solutions via solution prototyping, iterative build sprints, compelling client demonstrations, and collecting and incorporating client feedbackManage all aspects of your projects, including, but not limited to, timeline, deliverables, scope, budget, and client relationsServe as an advisor on best practices and capabilities of the Smartsheet platform at scale across a variety of industries and business functionsCollaborate with other consulting team members, both on projects and around personal development. Participate in the onboarding mentor program, both as a mentee and mentorReview and validate solution designs by performing internal solution testing, creating customer-facing user acceptance test scripts, and facilitating end-user acceptance testing with customer stakeholdersIdentify product and services expansion opportunities for Smartsheet with the customer's user base & collaborate with the account team to influence the account strategyProvide post-engagement feedback to cross functional account team members around potential additional product and services opportunities for the customerMaintain a target billable utilization aligned to the roleOther duties as assigned
You Have:A minimum of 4-5 years relevant work experience or equivalent combination of relevant work experience and educationWilling to travel periodically (up to 40%) based on customer and business needHigh level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines in order to promote a collaborative environment and superior team performanceAbility to build trusted relationships with customers and effectively communicate with them about the engagement and if there are potential risks/blockers in a proactive wayStrong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprisesPassion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet's benefits, use cases, and business and technical elementsDemonstrated ability to succeed in a fast-paced, dynamic, growth-oriented environment with the ability to quickly adjust between clients and use casesHands-on working experience in the configuration, customization, and implementation of SaaS applicationsBusiness process optimization experienceExperience with Agile project management methodologies and/or software development lifecycle methodologiesManagement or Technology Consulting experience
US Perks & Benefits:HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employeesStock - Restricted Stock Units (RSUs) for eligible rolesLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Incidental Sick LeaveUS employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to Udemy online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer.US Pay Range $92,500—$126,250 USD
Get to Know Us:At Smartsheet, we've created a place where everyone is welcome - people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You're encouraged to apply even if your experience doesn't precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works-join us!Equal Opportunity Employer:Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.#LI-Remote
to drive quality, efficiency and customer satisfaction within our Consulting business by assisting customers with designing, building, and implementing Smartsheet solutions to solve their business objectives. This role is specifically involved in the post sales engagements with our customer base. For the right candidate, this is a career-defining opportunity to join Smartsheet at a critical moment and have a significant impact.As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. As a Subject Matter Expert on Smartsheet functionalities, you will propose solutions for various use cases that span different industries and business groups. The right candidate is a strong communicator, is detail-oriented, interested in technology solutions at scale and is driven by making an impact for our customers.You will report to the
Manager, Consulting . This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.You Will:Lead multiple concurrent engagements to implement Smartsheet across a variety of client industries and use cases, ensuring your clients are gaining the most value from the Smartsheet platformLead discovery sessions to understand client's current state processes, business challenges, and future state requirements to design a custom Smartsheet solution that achieves their desired business outcomesBuild Smartsheet solutions via solution prototyping, iterative build sprints, compelling client demonstrations, and collecting and incorporating client feedbackManage all aspects of your projects, including, but not limited to, timeline, deliverables, scope, budget, and client relationsServe as an advisor on best practices and capabilities of the Smartsheet platform at scale across a variety of industries and business functionsCollaborate with other consulting team members, both on projects and around personal development. Participate in the onboarding mentor program, both as a mentee and mentorReview and validate solution designs by performing internal solution testing, creating customer-facing user acceptance test scripts, and facilitating end-user acceptance testing with customer stakeholdersIdentify product and services expansion opportunities for Smartsheet with the customer's user base & collaborate with the account team to influence the account strategyProvide post-engagement feedback to cross functional account team members around potential additional product and services opportunities for the customerMaintain a target billable utilization aligned to the roleOther duties as assigned
You Have:A minimum of 4-5 years relevant work experience or equivalent combination of relevant work experience and educationWilling to travel periodically (up to 40%) based on customer and business needHigh level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines in order to promote a collaborative environment and superior team performanceAbility to build trusted relationships with customers and effectively communicate with them about the engagement and if there are potential risks/blockers in a proactive wayStrong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprisesPassion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet's benefits, use cases, and business and technical elementsDemonstrated ability to succeed in a fast-paced, dynamic, growth-oriented environment with the ability to quickly adjust between clients and use casesHands-on working experience in the configuration, customization, and implementation of SaaS applicationsBusiness process optimization experienceExperience with Agile project management methodologies and/or software development lifecycle methodologiesManagement or Technology Consulting experience
US Perks & Benefits:HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employeesStock - Restricted Stock Units (RSUs) for eligible rolesLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Incidental Sick LeaveUS employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to Udemy online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer.US Pay Range $92,500—$126,250 USD
Get to Know Us:At Smartsheet, we've created a place where everyone is welcome - people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You're encouraged to apply even if your experience doesn't precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works-join us!Equal Opportunity Employer:Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.#LI-Remote