The People Concern
PSH+ Support Specialist (Tues-Sat, 12:30pm-9pm)
The People Concern, Los Angeles, California, United States, 90079
PSH+ Support Specialist (Tues-Sat, 12:30pm-9pm)
Los Angeles, CA 90014, USA * Los Angeles, CA, USAReq #11109
Tuesday, September 3, 2024
Job Title:
Support Specialist, HousingDepartment:
HousingReports to:
Assistant Director, Project Based HousingLocation:
6th Street Place, 401 E. 6th Street, Los Angeles, CA 90014Schedule:
Tuesday to Saturday, 12:30 PM to 9 PMStatus:
Full-Time, Non -Exempt, Non-ManagementBenefits:
Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.
SUMMARYThe Support Specialist will function as part of a multi-disciplinary team and provide site-based therapeutic and intervention services to clients residing in Project-based Housing. These services include supporting the LVN by performing various care activities and by providing assistance with activities of daily living (ADLs). In addition, the Support Specialist will assist Case Managers in working toward goals created on each individual services plan to eliminate barriers to housing and health stability. The selected candidate will also be responsible for monitoring daily site activities and conducting wellness groups to create a sense of community and increase life skills.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Support orientation to permanent housing for new clients.2. Oversee housekeeping and hygiene guidelines in a trauma-informed manner.3. Work with LVN to support medical intervention plans.4. Collaborate with Case Managers to ensure appropriate and proactive client care.5. Work in collaboration with other Project-based Housing staff to maintain smooth operation of the housing site, which may include assisting with meal support, or other duties as assigned.6. Order office and program supplies, when needed.7. Facilitate client groups to assist with life skills development.8. Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care.9. Proactively create an inclusive and engaging environment to support clients' permanent housing retention and psycho-social rehabilitation.10. Work with on site TPC leadership and supervisory staff to develop an effective working relationship with property management.11. Assist Property Management with client-related requests when appropriate.12. Intervene during crises to actively de-escalate situations, supporting safety for both staff and clients.13. Communicate effectively, and in a timely manner, with management, co-workers, and clients.14. Always maintain client confidentiality according to agency, state, and HIPAA laws.15. Report all statistics and outcome updates, as requested, for reporting purposes.16. Attend all case conference, staff meetings, and department trainings.17. Other duties as assigned.
QUALIFICATIONS/REQUIREMENTS:1. High School diploma or GED strongly preferred2. Minimum of one year experience providing services to individuals that have a history of homeless, mentally illness, or are dually-diagnosed3. Demonstrated knowledge of issues faced by a culturally diverse population4. Proficiency In Word, Excel and Outlook required
WORK ENVIRONMENT:1. Field (may need to travel) and indoor office environment2. On occasion walk or drive to different local sites3. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds4. Will necessitate working in busy and at times loud environments5. Will be exposed to elements like cold, heat, dust, noise and odor6. May need to bend, stoop, twist, and sit throughout the day7. Able to thrive in a work environment emphasizing teamwork and collaborationEXPECTED BEHAVIORS OF ALL STAFF
Act as a role modelDemonstrate a sense of responsibilityContinuously learn and improveAcknowledge your own areas of improvementHear and provide honest, specific and direct feedbackCreate an environment where everyone is welcomed valued and respectedCollaborate
Equal Opportunity EmployerThe People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.About the People ConcernThe People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.Benefits & PerksMedical InsuranceVision InsuranceDental InsuranceRetirement Planning (403b) & MatchingPaid HolidaysPaid Vacation DaysPaid Sick DaysEmployee Assistance Plans (EAP)TELUS HealthFlexible Spending Account (FSA)Basic Life / Accidental Death & Dismemberment (AD&D)Voluntary Short- and Long-Term DisabilityVoluntary Pet InsuranceDiscounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & MoreThe People Concern University & CertificatesCorporate Discounts
Other details
Pay TypeSalary
Min Hiring Rate$20.00
Max Hiring Rate$20.00
Travel RequiredYes
Required EducationHigh School
Job Start DateMonday, September 9, 2024
Apply Now
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Los Angeles, CA 90014, USA * Los Angeles, CA, USAReq #11109
Tuesday, September 3, 2024
Job Title:
Support Specialist, HousingDepartment:
HousingReports to:
Assistant Director, Project Based HousingLocation:
6th Street Place, 401 E. 6th Street, Los Angeles, CA 90014Schedule:
Tuesday to Saturday, 12:30 PM to 9 PMStatus:
Full-Time, Non -Exempt, Non-ManagementBenefits:
Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.
SUMMARYThe Support Specialist will function as part of a multi-disciplinary team and provide site-based therapeutic and intervention services to clients residing in Project-based Housing. These services include supporting the LVN by performing various care activities and by providing assistance with activities of daily living (ADLs). In addition, the Support Specialist will assist Case Managers in working toward goals created on each individual services plan to eliminate barriers to housing and health stability. The selected candidate will also be responsible for monitoring daily site activities and conducting wellness groups to create a sense of community and increase life skills.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Support orientation to permanent housing for new clients.2. Oversee housekeeping and hygiene guidelines in a trauma-informed manner.3. Work with LVN to support medical intervention plans.4. Collaborate with Case Managers to ensure appropriate and proactive client care.5. Work in collaboration with other Project-based Housing staff to maintain smooth operation of the housing site, which may include assisting with meal support, or other duties as assigned.6. Order office and program supplies, when needed.7. Facilitate client groups to assist with life skills development.8. Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care.9. Proactively create an inclusive and engaging environment to support clients' permanent housing retention and psycho-social rehabilitation.10. Work with on site TPC leadership and supervisory staff to develop an effective working relationship with property management.11. Assist Property Management with client-related requests when appropriate.12. Intervene during crises to actively de-escalate situations, supporting safety for both staff and clients.13. Communicate effectively, and in a timely manner, with management, co-workers, and clients.14. Always maintain client confidentiality according to agency, state, and HIPAA laws.15. Report all statistics and outcome updates, as requested, for reporting purposes.16. Attend all case conference, staff meetings, and department trainings.17. Other duties as assigned.
QUALIFICATIONS/REQUIREMENTS:1. High School diploma or GED strongly preferred2. Minimum of one year experience providing services to individuals that have a history of homeless, mentally illness, or are dually-diagnosed3. Demonstrated knowledge of issues faced by a culturally diverse population4. Proficiency In Word, Excel and Outlook required
WORK ENVIRONMENT:1. Field (may need to travel) and indoor office environment2. On occasion walk or drive to different local sites3. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds4. Will necessitate working in busy and at times loud environments5. Will be exposed to elements like cold, heat, dust, noise and odor6. May need to bend, stoop, twist, and sit throughout the day7. Able to thrive in a work environment emphasizing teamwork and collaborationEXPECTED BEHAVIORS OF ALL STAFF
Act as a role modelDemonstrate a sense of responsibilityContinuously learn and improveAcknowledge your own areas of improvementHear and provide honest, specific and direct feedbackCreate an environment where everyone is welcomed valued and respectedCollaborate
Equal Opportunity EmployerThe People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.About the People ConcernThe People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.Benefits & PerksMedical InsuranceVision InsuranceDental InsuranceRetirement Planning (403b) & MatchingPaid HolidaysPaid Vacation DaysPaid Sick DaysEmployee Assistance Plans (EAP)TELUS HealthFlexible Spending Account (FSA)Basic Life / Accidental Death & Dismemberment (AD&D)Voluntary Short- and Long-Term DisabilityVoluntary Pet InsuranceDiscounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & MoreThe People Concern University & CertificatesCorporate Discounts
Other details
Pay TypeSalary
Min Hiring Rate$20.00
Max Hiring Rate$20.00
Travel RequiredYes
Required EducationHigh School
Job Start DateMonday, September 9, 2024
Apply Now
Share this job: