Marriott
Senior Events Manager
Marriott, Nashville, Tennessee, United States,
Location : Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United StatesSchedule : Full-TimeLocated Remotely? : NRelocation? : NPosition Type : ManagementJOB SUMMARY
Directly assist the Assistant Director of Convention Services by providing support to the operation of the Convention Services department. Manage and coordinate Convention Services activities and services to promote the smooth execution of all conventions, functions and events requiring meeting services.CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 6 years experience in event management, food and beverage, sales and marketing, or related professional area.ORBachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the event management or related professional area.CORE WORK ACTIVITIES
Managing Operations
Manage and coordinate Convention Services activities associated with planning, supervising and executing events for complex and high touch convention and event groups including sales, negotiations and conflict resolution.Communicate all group specifications and history to the appropriate operational departments.Partner with senior department leadership to implement process improvements designed to increase client satisfaction and operational efficiencies.Accurately forecast group revenues according to established guidelines.Promote the proper use of function space, exhibit hall and overall event space.Maximize group revenue by referring available goods, services, attractions, and sub-contractors to convention groups.Assist with the training and development initiatives for the Convention Services staff.Oversee contracted group room blocks to include cutoffs, attrition, etc.Plan and develop convention programs, resumes, agendas, and services utilizing the Sales and Catering system.Create external communications for assigned convention groups.Host Planning Meetings, Site Inspections, Pre-Convention Meetings.Promote client satisfaction through the smooth execution of all assigned conventions.Promoting Exceptional Customer Service
Communicates all details of catering events to operating departments and customers.Manages the quality process in areas of customer service and employee satisfaction.Conducting Human Resources Activities
Provides constructive coaching and counseling to employees.Directs the development, training, and mentoring of employees.Demonstrates knowledge of how and when to impose deadlines and delegate tasks.Motivates and provides a work environment in which employees are productive.Listens and responds to employee's needs.Manages group or interpersonal conflict situations effectively.Develops and manages hourly employees.Adheres to EEO and AA policies.The salary range for this position is $86,000 to $107,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.Why have less when you can have MORE — all under one roof? At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.
#J-18808-Ljbffr
Directly assist the Assistant Director of Convention Services by providing support to the operation of the Convention Services department. Manage and coordinate Convention Services activities and services to promote the smooth execution of all conventions, functions and events requiring meeting services.CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 6 years experience in event management, food and beverage, sales and marketing, or related professional area.ORBachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the event management or related professional area.CORE WORK ACTIVITIES
Managing Operations
Manage and coordinate Convention Services activities associated with planning, supervising and executing events for complex and high touch convention and event groups including sales, negotiations and conflict resolution.Communicate all group specifications and history to the appropriate operational departments.Partner with senior department leadership to implement process improvements designed to increase client satisfaction and operational efficiencies.Accurately forecast group revenues according to established guidelines.Promote the proper use of function space, exhibit hall and overall event space.Maximize group revenue by referring available goods, services, attractions, and sub-contractors to convention groups.Assist with the training and development initiatives for the Convention Services staff.Oversee contracted group room blocks to include cutoffs, attrition, etc.Plan and develop convention programs, resumes, agendas, and services utilizing the Sales and Catering system.Create external communications for assigned convention groups.Host Planning Meetings, Site Inspections, Pre-Convention Meetings.Promote client satisfaction through the smooth execution of all assigned conventions.Promoting Exceptional Customer Service
Communicates all details of catering events to operating departments and customers.Manages the quality process in areas of customer service and employee satisfaction.Conducting Human Resources Activities
Provides constructive coaching and counseling to employees.Directs the development, training, and mentoring of employees.Demonstrates knowledge of how and when to impose deadlines and delegate tasks.Motivates and provides a work environment in which employees are productive.Listens and responds to employee's needs.Manages group or interpersonal conflict situations effectively.Develops and manages hourly employees.Adheres to EEO and AA policies.The salary range for this position is $86,000 to $107,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.Why have less when you can have MORE — all under one roof? At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.
#J-18808-Ljbffr