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Bank of Hawaii, Inc.

Manager Loan Servicing I/II

Bank of Hawaii, Inc., Honolulu, Hawaii, United States, 96814


Job SummaryUnder the direction of the Manager, this role manages and oversees the day-to-day operations of the Loan Servicing unit, which services all commercial and consumer loans processed by the Loan Operations Department (LOD), ensuring the highest level of service, product and business needs.

Key Responsibilities

Budgeting, planning, executing, and monitoring service quality processes.

Measuring service quality and providing guidance to the team.

Ensuring business unit’s adherence to and compliance with regulatory requirements.

Complying with Bank policies and procedures related to:

Fair Banking

Anti-Money Laundering

Bank Secrecy Act

USA PATRIOT Act

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