University of California - San Francisco Campus and Health
Assistant Vice Chancellor Strategic Communications
University of California - San Francisco Campus and Health, San Francisco, California, United States, 94199
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Assistant Vice Chancellor Strategic Communications
Job SummaryUCSF seeks a seasoned communications leader to serve as Assistant Vice Chancellor (AVC), Strategic Communications, to join the Office of Communications (OC). In this new, high-profile role, the AVC will provide the vision, direction and implementation for communications strategies that advance the strategic and business initiatives that support UCSF's core mission areas of health sciences education, research, and care delivery. The AVC also will be responsible for managing UCSF's issues and crisis management strategies. Reporting to the Vice Chancellor of Communications, the AVC will join a leadership team that embraces collaborative leadership as its management philosophy.The role will work closely with colleagues across the UCSF enterprise, including leadership and staff partners in the academic, research, and care delivery units, as well as UCSF's shared services such as communications, marketing, community and government relations, real estate and planning, legal, university development and alumni relations, enterprise emergency management and other divisions. The AVC will lead the team responsible for identifying and translating business goals into actionable communications strategies, and collaborating with teams across the OC and the enterprise to implement them.ResponsibilitiesDeveloping and operationalizing communications strategies for dynamic, complex, time-sensitive strategic and business initiatives with high public visibility.Developing, guiding, and operationalizing the overarching content strategy for OC-produced earned and owned content initiatives, using interdisciplinary forms of communications and storytelling.Collaborating with colleagues within OC, including Public Affairs, Brand Strategy and Internal Communications, to develop, guide and implement strategies for proactive earned, owned, social, and internal communications based on audience and desired outcomes.Developing and leading a preemptive issues management system and a crisis management protocol that collaborates closely with Legal, Risk Management, and other UCSF units.Cultivating productive relationships with a wide range of leaders, colleagues, and stakeholders across the enterprise including the Office of the Chancellor and the Chancellor's Executive Team and Cabinet, UCSF Health, UCSF's four schools and graduate division, University Development and Alumni Relations, the Office of Community & Government Relations, and others.The AVC will also provide senior-level staff support to the Vice Chancellor as needs require and serve as his deputy, ensuring seamless OC leadership representation with the office's stakeholders and partners. The AVC will help advance the office's priorities by providing strategic analysis, planning, and problem-solving, as well as managing key initiatives led by the Vice Chancellor.The AVC must be a proactive, goal-oriented, collaborative and agile leader with demonstrated success working within health care or an academic medical center. The ideal candidate will bring a proven track record of developing and leading communications strategies in complex and matrixed organizations, proactive leadership and team-building skills, outstanding communication and stakeholder management skills, and a strong commitment to diversity, equity, inclusion, and belonging. The AVC must possess the business savvy, emotional intelligence, and exceptional relationship skills needed to collaborate successfully with a variety of internal and external stakeholders.Required QualificationsAdvanced knowledge and understanding of a wide range of communications capabilities with a focus on strategic communications, issues and crisis management, media relations, content marketing, and channel strategy.Advanced skills to create, develop and implement complex and sensitive long- and short-term strategic communications plans requiring high levels of judgment and discretion.Advanced skills and experience advising executives and their teams on all aspects of communications including developing effective communications strategies and handling inquiries regarding sensitive or complex issues or information.Exceptional written and oral communication, presentation, and interpersonal skills coupled with the ability to relate to administration, colleagues, faculty, staff as well as external stakeholders.Advanced knowledge and skills in financial and personnel administration and management.Advanced ability to recruit, train, and manage high-performing teams; Experience taking corrective action as required.Advanced critical thinking, and problem recognition and resolution skills.Advanced skills and a balanced, people-centered approach to developing and managing workflow processes to ensure team members are properly resourced to deliver high-quality work within budget and time constraints.Expert messaging skills with advanced knowledge of strategic communications, including issues and crisis management in complex and competitive environments.Demonstrated leadership skills with the ability to oversee and motivate communications professionals and business partners-at leadership and staff levels-across the enterprise to achieve targeted goals.Demonstrated commitment to diversity, equity, inclusion, and anti-racism, which are foundational values central to the UCSF's mission.Strong detail orientation and organizational and analytical skills along with the ability to balance with and toggle between big-picture, strategic and systems thinking.Demonstrated orientation towards initiative, tact, diplomacy, and creativity.Fifteen or more years of experience in strategic communications in health care, an academic medical center, and/or higher education are required, with 10+ years of experience in a managerial, supervisory, or lead role.Bachelor's degree in related area 10+ years of directly related work experience with 10+ years of supervisory/management experience; and/or equivalent experience/training.Preferred QualificationsGraduate degree preferred.Advanced knowledge of UCSF, its achievements, mission, vision, goals, policies, and infrastructure; advanced knowledge of current affairs and issues in higher education and/or health sciences.About UCSFAt UC San Francisco, we are driven by the idea that when the best research, the best teaching and the best patient care converge, we can deliver breakthroughs that help heal the world.Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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Assistant Vice Chancellor Strategic Communications
Job SummaryUCSF seeks a seasoned communications leader to serve as Assistant Vice Chancellor (AVC), Strategic Communications, to join the Office of Communications (OC). In this new, high-profile role, the AVC will provide the vision, direction and implementation for communications strategies that advance the strategic and business initiatives that support UCSF's core mission areas of health sciences education, research, and care delivery. The AVC also will be responsible for managing UCSF's issues and crisis management strategies. Reporting to the Vice Chancellor of Communications, the AVC will join a leadership team that embraces collaborative leadership as its management philosophy.The role will work closely with colleagues across the UCSF enterprise, including leadership and staff partners in the academic, research, and care delivery units, as well as UCSF's shared services such as communications, marketing, community and government relations, real estate and planning, legal, university development and alumni relations, enterprise emergency management and other divisions. The AVC will lead the team responsible for identifying and translating business goals into actionable communications strategies, and collaborating with teams across the OC and the enterprise to implement them.ResponsibilitiesDeveloping and operationalizing communications strategies for dynamic, complex, time-sensitive strategic and business initiatives with high public visibility.Developing, guiding, and operationalizing the overarching content strategy for OC-produced earned and owned content initiatives, using interdisciplinary forms of communications and storytelling.Collaborating with colleagues within OC, including Public Affairs, Brand Strategy and Internal Communications, to develop, guide and implement strategies for proactive earned, owned, social, and internal communications based on audience and desired outcomes.Developing and leading a preemptive issues management system and a crisis management protocol that collaborates closely with Legal, Risk Management, and other UCSF units.Cultivating productive relationships with a wide range of leaders, colleagues, and stakeholders across the enterprise including the Office of the Chancellor and the Chancellor's Executive Team and Cabinet, UCSF Health, UCSF's four schools and graduate division, University Development and Alumni Relations, the Office of Community & Government Relations, and others.The AVC will also provide senior-level staff support to the Vice Chancellor as needs require and serve as his deputy, ensuring seamless OC leadership representation with the office's stakeholders and partners. The AVC will help advance the office's priorities by providing strategic analysis, planning, and problem-solving, as well as managing key initiatives led by the Vice Chancellor.The AVC must be a proactive, goal-oriented, collaborative and agile leader with demonstrated success working within health care or an academic medical center. The ideal candidate will bring a proven track record of developing and leading communications strategies in complex and matrixed organizations, proactive leadership and team-building skills, outstanding communication and stakeholder management skills, and a strong commitment to diversity, equity, inclusion, and belonging. The AVC must possess the business savvy, emotional intelligence, and exceptional relationship skills needed to collaborate successfully with a variety of internal and external stakeholders.Required QualificationsAdvanced knowledge and understanding of a wide range of communications capabilities with a focus on strategic communications, issues and crisis management, media relations, content marketing, and channel strategy.Advanced skills to create, develop and implement complex and sensitive long- and short-term strategic communications plans requiring high levels of judgment and discretion.Advanced skills and experience advising executives and their teams on all aspects of communications including developing effective communications strategies and handling inquiries regarding sensitive or complex issues or information.Exceptional written and oral communication, presentation, and interpersonal skills coupled with the ability to relate to administration, colleagues, faculty, staff as well as external stakeholders.Advanced knowledge and skills in financial and personnel administration and management.Advanced ability to recruit, train, and manage high-performing teams; Experience taking corrective action as required.Advanced critical thinking, and problem recognition and resolution skills.Advanced skills and a balanced, people-centered approach to developing and managing workflow processes to ensure team members are properly resourced to deliver high-quality work within budget and time constraints.Expert messaging skills with advanced knowledge of strategic communications, including issues and crisis management in complex and competitive environments.Demonstrated leadership skills with the ability to oversee and motivate communications professionals and business partners-at leadership and staff levels-across the enterprise to achieve targeted goals.Demonstrated commitment to diversity, equity, inclusion, and anti-racism, which are foundational values central to the UCSF's mission.Strong detail orientation and organizational and analytical skills along with the ability to balance with and toggle between big-picture, strategic and systems thinking.Demonstrated orientation towards initiative, tact, diplomacy, and creativity.Fifteen or more years of experience in strategic communications in health care, an academic medical center, and/or higher education are required, with 10+ years of experience in a managerial, supervisory, or lead role.Bachelor's degree in related area 10+ years of directly related work experience with 10+ years of supervisory/management experience; and/or equivalent experience/training.Preferred QualificationsGraduate degree preferred.Advanced knowledge of UCSF, its achievements, mission, vision, goals, policies, and infrastructure; advanced knowledge of current affairs and issues in higher education and/or health sciences.About UCSFAt UC San Francisco, we are driven by the idea that when the best research, the best teaching and the best patient care converge, we can deliver breakthroughs that help heal the world.Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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