Mastercard
Senior Managing Consultant, Business Development- Retail and Drug & Grocery
Mastercard, San Francisco, California, United States, 94199
Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.Title and SummarySenior Managing Consultant, Business Development - Retail and Drug & Grocery (Open to Remote US)Be part of a team that brings the best of Mastercard to our customers. The Services team and solutions fuel growth for Retail partners globally by providing cutting-edge services in the areas of Customer Acquisition and Engagement, Business Experimentation, Personalization, Market Insights, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods, and telecom companies.As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales management experience, exceptional analytical and problem-solving skills, comfort in navigating complex sales processes (including responses to RFPs), and the ability to form and manage successful lasting client relationships.The RoleAs Senior Managing Consultant, Retail, you will be instrumental in driving the growth of our Retail segment in the United States. You will be responsible for managing several strategic client relationships as well as initiating contact with potential new customers to generate and qualify leads, and in both cases promote D&S products and services to drive sales. You will manage a portfolio of customers – growing the relationship with Mastercard’s products and services and extending our revenue relationships over time.To be successful the ideal candidate will:Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.Have a customer-first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.Support project/customer success teams in problem-solving efforts and structuring project workplans.Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.Coach and provide valuable feedback to team members, fostering their professional growth.Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.All About You• Demonstrated excellence and career development in a B2B consultative sales role.• Expertise in selling within the Retail and/or Drug & Grocery industry.• Proven self-starter with a record of success in a team-oriented environment.• B2B Sales experience preferably in data/analytics/insights, loyalty, or professional services.• Demonstrated experience in selling solutions to C-level clients.• Exceptional relationship management skills, fostering long-term partnerships with clients.• Strong communication and persuasion skills, both written and oral.• Strong analytical and problem-solving skills, enabling you to tackle complex challenges.• Experience managing projects and teams, showcasing your leadership abilities.• Technical fluency, comfortably navigating technology solutions and confidently discussing industry trends.• Proven attitude for developing an understanding of complex technical products.• Ability to influence internal and external stakeholders across markets and divisions.• High level of energy, drive, enthusiasm, initiative, and commitment.• Outstanding multitasking abilities in a fast-paced, deadline-driven environment.• Bachelor’s degree in Business Administration (BBA), Commerce (B.Com), Economics, Finance, Marketing, Management, Systems Engineering or related field. An MBA or relevant post-graduate degree is preferred.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach;Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.Title and SummarySenior Managing Consultant, Business Development - Retail and Drug & Grocery (Open to Remote US)Be part of a team that brings the best of Mastercard to our customers. The Services team and solutions fuel growth for Retail partners globally by providing cutting-edge services in the areas of Customer Acquisition and Engagement, Business Experimentation, Personalization, Market Insights, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods, and telecom companies.As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales management experience, exceptional analytical and problem-solving skills, comfort in navigating complex sales processes (including responses to RFPs), and the ability to form and manage successful lasting client relationships.The RoleAs Senior Managing Consultant, Retail, you will be instrumental in driving the growth of our Retail segment in the United States. You will be responsible for managing several strategic client relationships as well as initiating contact with potential new customers to generate and qualify leads, and in both cases promote D&S products and services to drive sales. You will manage a portfolio of customers – growing the relationship with Mastercard’s products and services and extending our revenue relationships over time.To be successful the ideal candidate will:Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.Have a customer-first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.Support project/customer success teams in problem-solving efforts and structuring project workplans.Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.Coach and provide valuable feedback to team members, fostering their professional growth.Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.All About You• Demonstrated excellence and career development in a B2B consultative sales role.• Expertise in selling within the Retail and/or Drug & Grocery industry.• Proven self-starter with a record of success in a team-oriented environment.• B2B Sales experience preferably in data/analytics/insights, loyalty, or professional services.• Demonstrated experience in selling solutions to C-level clients.• Exceptional relationship management skills, fostering long-term partnerships with clients.• Strong communication and persuasion skills, both written and oral.• Strong analytical and problem-solving skills, enabling you to tackle complex challenges.• Experience managing projects and teams, showcasing your leadership abilities.• Technical fluency, comfortably navigating technology solutions and confidently discussing industry trends.• Proven attitude for developing an understanding of complex technical products.• Ability to influence internal and external stakeholders across markets and divisions.• High level of energy, drive, enthusiasm, initiative, and commitment.• Outstanding multitasking abilities in a fast-paced, deadline-driven environment.• Bachelor’s degree in Business Administration (BBA), Commerce (B.Com), Economics, Finance, Marketing, Management, Systems Engineering or related field. An MBA or relevant post-graduate degree is preferred.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach;Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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