Programmer Analyst

Position Details

Position Information

Job Title
Programmer Analyst

Department
Web & Enterprise Systems

Job Code
A44321

Job category
Full Time Staff

Terms and Hours
Full Time Exempt

Salary Range
Starting Salary $70,732; commensurate with experience

Job Summary

The Programmer Analyst provides technical support to maintain and troubleshoot application performance within an assigned area of responsibility. This position works to identify and define projects to support specific departments to maintain and improve data integration, data reporting, system upgrades, and operational projects as needed. This position reports to the Banner Manager and is part of the Information Services team.

Core Duties

• Engage with University stakeholders to identify and define projects, process improvements and data upgrades related to enterprise systems and reports; inclusive of integration, data reporting, system maintenance/upgrade, or operational projects.
• Ensure the accuracy, standards and integrity of all data being added, changed and/or deleted
• Works directly with Banner Oracle tables, forms and view used by the supported departments to provide consistent service and data standardization
• Technical support of the enterprise administrative application (ERP) for the following offices: Human Resources, Payroll, Finance.
• Analysis, programming, troubleshooting, documentation and some scripting within an Oracle database and Linux environment.
• Provide consistent service, accurate reports with particular focus on data integrity, and minimal downtime.
• Support departmental data leads to test, deploy, and troubleshoot new solutions and features within enterprise systems. Facilitate communications to support the flow and access to accurate data processes.
• As part of a coordinated team, monitor the health and performance of large relational databases, design queries to support project and task work, and troubleshoot issues.
• Identify and propose potential projects for systems or organizational improvements to improve efficiency, add new capabilities, improve security, or cut expenses.
• Execute successful project deliverables as driven by the Banner Manager and Director of Web and Enterprise Services.
• Support the end-user offices to ensure a high degree of customer service with accuracy, privacy, and security of their administrative information.
• Build effective collaborative relationships within the Programmer Analyst team and among University departments to strengthen technical outputs and data management throughout the University.

Other duties as relevant to the duties of the position or as assigned by supervisor or designee.

Please note that the above list of duties is not comprehensive but generally demonstrates the types of matters under this position's purview and responsibility.

Education & Experience

• Required: Bachelor's degree; preferably in computer science or data disciplines.
• Required: 3 to 5 years professional experience within a technical role with enterprise application as a primary focus.
• Preferred: Experience in higher education.
• Preferred: Experience with Ellucian Banner.
• Or a combination of equivalent education and/or experience.

Certifications & Licenses

• Preferred: None.

Knowledge, Skills & Abilities

• Technical knowledge of systems and concepts underlying enterprise application environments, including:
  • Linux, Windows Server, Tomcat, Oracle, Microsoft SQL Server, Java, PL/SQL, T-SQL, and command line interfaces such as PowerShell
  • Relational database concepts and practices in an enterprise environment
  • Common network protocols and standards used in web-based enterprise applications and integrations, such as HTTP/HTTPS, FTP/FTPS, SOAP/REST, etc.
• Specialized knowledge with enterprise integration, systems/middleware management, and business intelligence.
• Ability to develop robust reports using Evisions Argos reporting tool
• Ability to consistently handle and follow through with multiple projects and assignments and meet deadlines. Able to be flexible and adaptable to changing priorities to function effectively in a busy work environment.
• Strong orientation towards taking ownership of projects and assignments and proactive with projects, assignments, and process improvements.
• Project management skills with the ability to assist staff in discovery and communication.
• Excellent attention to detail and accuracy.
• Strong critical-thinking, problem-solving, and decision-making skills. Able to implement and use sound judgment.
• Ability to engage in analytical problem solving. Ability to review and analyze simple to more complex information and to learn and apply applicable University policies and processes.
• Strong organizational, time management and prioritization skills.
• Strong orientation towards continued learning and applying learning in the work setting.
• Ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgment, tact, and discretion.
• Strong ability to work collaboratively, accomplish organizational goals, communicate clearly, manage conflict, and act proactively.
• Effective verbal and written communication skills.
• Ability to work independently but also to constructively receive supervisory direction and work collaboratively and effectively in a team setting.
• Competence with and commitment to diversity and inclusion; ability to be an effective partner with diverse students, faculty, and staff.
• Ability to establish effective working relationships, professional rapport, and effectively accomplish work within a University setting that includes a wide array of individuals, groups, policies, and processes.
• Effective ability to use and learn computers, technology, software, and applications at level of sophistication required for the duties of the position, including, without limitation, Microsoft Office (Outlook, Word, Excel, and PowerPoint), the internet, and computerized maintenance management systems.
  • All University of Portland positions require the ability to quickly learn and use new technologies, software, and applications in depth and at level of proficiency required for duties of the position. In most situations, the necessity of learning, using, and supporting new technologies, software, and/or applications does not change a job description nor make the position one that involves higher level duties.

Physical Requirements

• Frequently: sit, perform desk-based computer tasks; use fine manipulation and grasp; use a telephone; write by hand; sort and file paperwork.
• Occasionally: stand and walk; twist; lift, carry, push, and pull objects that weigh up to 10 pounds.
• Occasionally: ability to attend events and activities on or off campus.
• Frequently: ability to interact and communicate with members of the University and others as necessary.

Working Conditions

• Hours of employment: sometimes may require working flexible and/or longer hours, including nights and weekends, when necessitated by projects.
• Stress from work-related situations such as those involving challenging, important, urgent, time-sensitive, or multiple matters.

Work Standards

• Respect for the University's mission and Catholic identity: demonstrates commitment to learning, respecting, and contributing to the mission of the University, a Catholic and Congregation of Holy Cross institution. The University's mission statement states in relevant part: "we pursue teaching and learning, faith and formation, service and leadership in the classroom, residence halls, and the world."The University's Statement of Inclusion states in relevant part: "Our belief in the inherent dignity of each person is founded upon the social teaching of the Catholic Church. At the center of that teaching is the fundamental mandate that every person, regardless of race, color, religion, gender, sexual orientation, social or economic class, age, or disability shall be treated with respect and dignity."
  • The full Mission Statement is at: www.up.edu/about/mission.
  • The full Statement of Inclusion is at: www.up.edu/disclosures/inclusion.
• Promote culture of safety: demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Compliance with laws and policies and procedures: subject to and expected to comply with all applicable University, departmental, and other applicable policies and procedures, including but not limited to, the personnel, business, and/or other policies of the University.
• Compliance with driving-related laws and requirements: when conducting university business while driving, must comply with the Oregon Vehicle Code and University of Portland driving requirements.
• Interpersonal skills: demonstrates the ability to work professionally with all University of Portland community members, external organizations, and any other person or organization employee interacts with in his or her University capacity.

Benefits

Medical and dental insurance, life insurance, sick time and vacation time consistent with University policies, long-term disability insurance, flexible spending account benefits, tuition remission benefits generally starting after 90 days (employee) or 2 years (spouse and children) of employment, retirement contributions generally starting after 2 years of employment, and eligibility for the University's home purchase assistance program consistent with program requirements. (Benefits are subject to all relevant University policies, practices, contracts, and any other relevant materials.)

Posting Detail Information

Posting Number
S190-2023

Number of Vacancies
1

Estimated Start Date

Open Date
09/19/2024

Close Date

Open Until Filled
No

Special Instructions Summary