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Ozarks Regional YMCA

Director of Human Resources

Ozarks Regional YMCA, Springfield, MO


POSITION SUMMARY:

Under the direction of the CFO, the Director of Human Resources is responsible for the development and implementation of talent management/human resources policies, plans and services, including recruitment, selection, legal compliance, employee benefits, compensation, employee relations, diversity and inclusion, employment practices and procedures, employee communications and events. He/she is also responsible for establishing safety and risk management training, policies, procedures, and practices.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Strategically plan, direct, and manage all talent acquisition in compliance with AA/EEO.
  2. Collaborate with internal stakeholders to deliver employee training programs, employee feedback, ensure compliance, and facilitate performance management.
  3. Administer the organization's compensation program, promoting practices that provide for internal equity and maintain a competitive position in the market.
  4. Overall employee benefit plans administration, primary resource and provide excellent customer service to employees with strategic benefit plan.
  5. Assist with staff wellness program and develop more internal options.
  6. Administer, interpret, and advise managers on employee and labor policies, such as ADA, FMLA, COBRA, ACA, ERISA, and OSHA.
  7. Ensure a high level of confidentiality regarding all personnel information and maintaining HIPAA compliance.
  8. Research, develop, and update the organization's policies and guidelines.
  9. Ensure employees' adherence to company policies and procedures.
  10. Discipline and handle termination of employees as per the organization's policies.
  11. Oversee staff operations, business planning, and budget development for HR department.
  12. Plan, supervise, and contribute insights and recommendations in the development of the organization's strategies. Establish human resources objectives in accordance with organizational goals, federal, state, and local legal requirements.
  13. Counsel the leadership on supervising employees and cultivating the ideal culture.
  14. Conduct independent investigations on key employee and member concerns including workplace and sexual harassment, discrimination, and wage/hour claims.
  15. Develop and implement risk management programs, policies, and communication.
  16. Monitor and administer employee and member reporting and claims. Ensure excellent internal customer service is provided and that claims are handled quickly.
  17. Provide innovative ways to improve communication and procedures while reducing costs and increasing efficiency for the organization.
  18. Perform quality checks of benefits-related data and measure outcomes to evaluate impact and relevance; focus on the outcome and not the minor setbacks.
  19. Some travel to branches for supervisor trainings and visitations.
  20. Prepare and report the progress of the HR department to the organization's CEO and stakeholders.
  21. Serves as a role model and advocate of the YMCA Mission, Values, and Inclusivity.
  22. Our four Core Values are Caring, Kindness, Respect and Responsibility.

QUALIFICATIONS:
  1. Bachelor's degree and a minimum of 5 years of related experience as an HR Generalist; or equivalent combination of education and experience.
  2. SHRM and/or PHR certification strongly preferred.
  3. Ability to read, analyze and interpret policies, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, employees, or regulatory agencies.
  4. Ability to define the most difficult problems, collect data, establish facts, and draw conclusions with general directed activity. Problem solving results from conformity to established patterns and policies.
  5. Extensive knowledge of employee benefits and applicable laws.
  6. Excellent written and verbal communication skills.
  7. Collaboration with staff through relationships, communication, and inclusion
  8. Operational effectiveness through decision making, innovation, and quality results.
  9. Personal growth through emotional maturity, change capacity & functional expertise.
  10. Excellent organizational and time management skills.
  11. Proficient with Microsoft Office Suite or similar software

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  1. Visual and auditory ability to work on computer and use phone for long periods of time
  2. Ability to perform all physical aspects of the position for long periods of time, including sitting, standing, bending, squatting, and kneeling.
  3. Ability to lift and carry 20 pounds.
  4. Ability to transport to/from various sites.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.