Automotive Service Advisor / Service Writer
Lithia Chrysler Jeep Dodge Ram of Corpus Christi, Corpus Christi, TX, United States
AUTOMOTIVE SERVICE ADVISOR
FULL BENEFITS + COMPETITIVE PAY
Lithia Chrysler Jeep Dodge of Corpus Christiis looking to add motivated Automotive Service Advisors to their dynamic team! This dealership provides an excellent environment to progress your career in the automotive Industry.
The Service Advisor is responsible for building strong customer relationship and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Job Responsibilities:
- Ensure that customers receive prompt, courteous, and effective service
- Drive the sale of technicians' time to meet departments sales forecast
- Prioritize required services, and be prepared to provide options upon request
- Keep customer informed on completion times, service expenses, and possible changes
- Ensure customer has a positive dealership experience
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle