Express Lane Service Advisor

Express Lane Service Advisor

Twin City Dodge Chrysler Jeep Ram in Lafayette is looking for an Express Lane Service Advisor to join their industry leading service team! Job Responsibilities:

• Ensure that customers receive prompt, courteous, and effective service
• Drive the sale of technicians' time to meet departments sales forecast
• Prioritize required services, and be prepared to provide options upon request
• Keep customer informed on completion times, service expenses, and possible changes
• Ensure customer has a positive dealership experience
• Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle