Client Support Representative

Client Support Representative - $20.00

We are looking for an energetic Customer Support Representative to process a high volume of client payroll and act as primary contact for payroll clients, being able to answer questions/ solve simple problems or escalate issues as required.

Client Support Representative Responsibilities:

• Obtains client-specific information according to a daily schedule to calculate current payroll.
• Input data, like new hires, SUI and local tax rates, to computerized payroll system as needed for client.
• On a daily basis, will utilize:
  • Basic knowledge of federal, state, and local tax requirements.
  • Basic knowledge of principles and procedures for payroll administration.
  • Basic knowledge of Outsourced payroll administration's software (regular/online), including common outputs (reports, etc.), common operational processes and procedures, and common client service policies, standard deadlines, and common processes.

What we look for in a Client Support Representative:

• Relevant experience or education in payroll and/or accounting preferred but not required.
• Working knowledge of Microsoft Outlook, Excel, and Word.
• Basic math skills.
• Education: 
  • High School diploma or equivalent required
  • Associate degree is strongly preferred (Accounting, Business or Customer Service specialization).

Apply online or at our office:

Express Employment Professionals can help you find the job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support. Take the first step towards your success. Apply online with Express today! You can also EMAIL your resume – be sure to include job title in the subject line.

Our Location:
215 Lancaster Ave
Malvern, PA 19355

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About us:

Express Employment Professionals works with job seekers to help them find the right job for their skills and experience. We have a variety of jobs available, and there are full-time, part-time, and temporary positions available. As one of the leading staffing companies in North America, PA, and Malvern, we’re ready to help you take the next step in your career.

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

In compliance with applicable federal, PA and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.