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ServiceNow

Manager Marketing Communications Strategic Events Team

ServiceNow, Waltham, Massachusetts, United States, 02254


Job Description

Join us to be part of a dynamic communications team supporting our global strategic events portfolio. If you’re an expert in juggling multiple projects, building strong stakeholder relationships, infusing energy and clear messages into every touchpoint, and exploring new ways to communicate to audiences, we’re the team for you.

The Manager, Marketing Communications will be responsible for crafting messaging and communications for a variety of audiences attending our global events. The ideal candidate will be eager to build both integrated communications plans and strong relationships, while not being afraid to dive deep into the details of a project. And that’s just the start.

Responsibilities include:

Oversee the development of a messaging framework for our key strategic events to communicate the vision, purpose, and goals of the event that can be woven into every event element.

Foster collaborative relationships across internal stakeholders to build integrated communications campaigns in support of our events portfolio. Ensure measurable, impactful, and scalable plans that can be replicated across geographies.

Oversee and execute the internal communications plans and editorial calendars for event promotion including planning, writing, editing, and dissemination.

Create and implement best practices and process improvement to streamline and optimize communications to attendees, stakeholders, and executive audiences.

Qualifications:

Skills:

8-10 years of experience in marketing, communications or related field including a Bachelor’s degree or related experience.

Collaborative, customer-focused attitude with a willingness to do what it takes to deliver excellent work in a fast-paced environment.

Adaptable and nimble with an understanding that things are always changing in an events environment.

Excellent written and verbal communication skills, with experience presenting to various levels of stakeholders across geographies.

Understanding of a field/sales mindset in order to best engage, communicate, and sell the value of programs.

Program management skills required with high attention to detail and the ability to organize complex deadlines.

Strong writing and messaging experience, preferably in events.

Experience working cross-functionally, managing multiple stakeholder relationships.

Exceptional organizational and project management skills - ability to manage several projects at once.

Highly organized and self-motivated, with the ability to work under pressure to oversee timely, first-rate execution.

Self-motivated, who can work independently and effectively problem solve, take ownership of tools and processes.

Working knowledge of marketing best practices, sales enablement, and experience working on an event marketing team is a plus.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

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