Amazon.com Services LLC
Sr. HR Partner- Entertainment, Entertainment HRP
Amazon.com Services LLC, Culver City, California, United States, 90232
Basic Skills
Bachelor’s degree or higher, in Human Resources or related field6+ years of relevant Human Resources experienceEmployment law knowledge of the respective country and basics of HR administrationProject management and execution skills.Senior HR Partner (HRP)
At Amazon, our HR Partners are known for their knowledge of HR programs, processes and tools and their ability to work across a portfolio of businesses. They act as the frontline consultant to mainly people managers to create a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HRP is to increase manager capability which should enable them to be more self-sufficient and drive manager education on important people programs, policies, tools and processes. HR Partners collaborate with managers to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes and are continuously raising the bar on harmonizing practice across a geography, creating scalable processes, identifying opportunities for efficiencies, and sharing best practices.Key Responsibilities
The HRP will act as an influential partner in helping managers with talent management processes, people development, and implementation of organizational changes. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.Organizational effectiveness and Employee Relations
Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.Support employee relations investigation needs in partnership with HRBPs, ER partners, and legal on information gathering, case support and resolution.Manage employee engagement programs and support managers with tools or action planning to drive improvements.Provide support and guidance to HR Business Partners and Business Managers on change initiatives.
Talent Management
Support the Talent Management processes through partnership with the HRBPs in the organization, particularly developing toolkits and communications that help managers to be self-sufficient with Talent Review.Provide logistical support for planning of Talent Management processes and other site related activities.Coach, train and guide managers during the Talent Management process and tools, compensation planning and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.
Organization health
Provide tracking and identification of hot spots within the organization as it relates to the overall organizational effectiveness and health.Train managers on the use of the Organizational Health Dashboard and provide supplemental reporting as necessary.Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries, where necessary.Review local policies and processes in order to ensure that they are fit for purpose.Analyze data and trends on HR topics across the business(es), in order to provide input to the business strategy to HRBP or COE, preventing the recurrence of known issues and driving improvements.
Manager and employee development
Enable managers by leveraging, delivering and improving existing training collaborating with the global Talent Development teams to anticipate and address emerging needs.Support managers and employees in identifying training opportunities to further develop functional and managerial skills.Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.
HR General
Act as stewards of the employee experience and Amazon “culture keepers.” Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review of those. May provide support for Site related activities, where necessary, to support engagement and culture related activities.Collaborate with HRBPs, other teams, and COE’s on key HR areas/projects that are critical for the site/Region, such as introduction of new policies or benefits.Partner with people managers to ensure Amazon’s policies are consistently implemented across the organization (i.e., Leave, Accommodation, Outside Work, Immigration, and other issues) and HRBP when necessary.Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.Provide infrastructure support for the LAX sites (e.g., onboarding, training, I9 verification) as needed.
Process Improvement and Automation
Develop standardized process as it relates to manual work through the creation of SOPs that can be used for best practice sharing across the global organization.Identify, plan and implement key projects to improve quality, reduce cost, increase productivity of HR team resulting in business improvement, manager effectiveness and customer satisfaction.Provide team with project status updates, feedback, and appropriate reporting on key responsibilities and objectives.Coordinate with COE’s and partners teams to improve HR process, and serves as the major POC of process implementation.Partner with other Portfolio Partners within BDAE for the development of tools that can be scaled across the business and serve as best practices for the organization.
Preferred Skills
Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis.Strong use of Excel and other analytical skillsStrong communication (written and verbal) skillsCoaching and consulting skillsExperience in working in a highly matrixed organizationDrives recommendations and prioritization. Looks to a lead or manager to put decisions into a broader business context.Thrives in a high-pressure environment and able to manage multiple simultaneous prioritiesAble to build trust with managers thanks to strong expertise and judgementPossesses intellectual curiosity; brings insight into the team & businessAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
https://www.amazon.jobs/en/disability/us .Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,000/year in our lowest geographic market up to $193,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Bachelor’s degree or higher, in Human Resources or related field6+ years of relevant Human Resources experienceEmployment law knowledge of the respective country and basics of HR administrationProject management and execution skills.Senior HR Partner (HRP)
At Amazon, our HR Partners are known for their knowledge of HR programs, processes and tools and their ability to work across a portfolio of businesses. They act as the frontline consultant to mainly people managers to create a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HRP is to increase manager capability which should enable them to be more self-sufficient and drive manager education on important people programs, policies, tools and processes. HR Partners collaborate with managers to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes and are continuously raising the bar on harmonizing practice across a geography, creating scalable processes, identifying opportunities for efficiencies, and sharing best practices.Key Responsibilities
The HRP will act as an influential partner in helping managers with talent management processes, people development, and implementation of organizational changes. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.Organizational effectiveness and Employee Relations
Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.Support employee relations investigation needs in partnership with HRBPs, ER partners, and legal on information gathering, case support and resolution.Manage employee engagement programs and support managers with tools or action planning to drive improvements.Provide support and guidance to HR Business Partners and Business Managers on change initiatives.
Talent Management
Support the Talent Management processes through partnership with the HRBPs in the organization, particularly developing toolkits and communications that help managers to be self-sufficient with Talent Review.Provide logistical support for planning of Talent Management processes and other site related activities.Coach, train and guide managers during the Talent Management process and tools, compensation planning and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.
Organization health
Provide tracking and identification of hot spots within the organization as it relates to the overall organizational effectiveness and health.Train managers on the use of the Organizational Health Dashboard and provide supplemental reporting as necessary.Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries, where necessary.Review local policies and processes in order to ensure that they are fit for purpose.Analyze data and trends on HR topics across the business(es), in order to provide input to the business strategy to HRBP or COE, preventing the recurrence of known issues and driving improvements.
Manager and employee development
Enable managers by leveraging, delivering and improving existing training collaborating with the global Talent Development teams to anticipate and address emerging needs.Support managers and employees in identifying training opportunities to further develop functional and managerial skills.Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.
HR General
Act as stewards of the employee experience and Amazon “culture keepers.” Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review of those. May provide support for Site related activities, where necessary, to support engagement and culture related activities.Collaborate with HRBPs, other teams, and COE’s on key HR areas/projects that are critical for the site/Region, such as introduction of new policies or benefits.Partner with people managers to ensure Amazon’s policies are consistently implemented across the organization (i.e., Leave, Accommodation, Outside Work, Immigration, and other issues) and HRBP when necessary.Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.Provide infrastructure support for the LAX sites (e.g., onboarding, training, I9 verification) as needed.
Process Improvement and Automation
Develop standardized process as it relates to manual work through the creation of SOPs that can be used for best practice sharing across the global organization.Identify, plan and implement key projects to improve quality, reduce cost, increase productivity of HR team resulting in business improvement, manager effectiveness and customer satisfaction.Provide team with project status updates, feedback, and appropriate reporting on key responsibilities and objectives.Coordinate with COE’s and partners teams to improve HR process, and serves as the major POC of process implementation.Partner with other Portfolio Partners within BDAE for the development of tools that can be scaled across the business and serve as best practices for the organization.
Preferred Skills
Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis.Strong use of Excel and other analytical skillsStrong communication (written and verbal) skillsCoaching and consulting skillsExperience in working in a highly matrixed organizationDrives recommendations and prioritization. Looks to a lead or manager to put decisions into a broader business context.Thrives in a high-pressure environment and able to manage multiple simultaneous prioritiesAble to build trust with managers thanks to strong expertise and judgementPossesses intellectual curiosity; brings insight into the team & businessAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
https://www.amazon.jobs/en/disability/us .Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,000/year in our lowest geographic market up to $193,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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