AvidXchange
Senior Business Insights Analyst
AvidXchange, Charlotte, NC
Job Overview
This role is in support of our Business Insights and Data Science Team reporting to the Director of Business Insights Development, you will have a strong focus on maturing our data repository while partnering with our business to provide the data needed to effectively run their operations.
What you'll do
What we're looking for
Preferred
About AvidXchange
AvidXchange is a leading provider of accounts payable ("AP") automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they'll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture - who we are, who we've always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we've created a company of over 1,600 teammates working in one of our 5 offices across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years - that AvidXchange is a Great Place to Work®.
Who you are:
What you'll get:
AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company - we are building an experience. We remain committed to a culture where you can fully be 'you' - connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you'll tell for years, you've come to the right place.
AvidXers enjoy:
*Fully granted from beginning of year, pro-rated if hired mid-year
**Charlotte location only
***Must be full-time for at least 3 months
****Charlotte location only
*****Must be full-time for at least one year
Equal Employment Opportunity
AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.
This role is in support of our Business Insights and Data Science Team reporting to the Director of Business Insights Development, you will have a strong focus on maturing our data repository while partnering with our business to provide the data needed to effectively run their operations.
What you'll do
- Gather internal and external requirements for data requests and report creation
- Establish an understanding of enterprise data elements to be able to assess availability and limitations of deliverables
- Validate and normalize requirements and user stories
- Assisting in the creation of the enterprise BI roadmap
- Accept or reject requests for the BI & Data Science team Backlog, categorize and prioritize requests
- Work with BI Analysts, BI Developers and BI engineers to obtain high level estimates of work
- Review and accept completed user stories and tasks
- Publish regular status updates/dashboards throughout the Kanban cycle
- Facilitates standups, backlog grooming, Kanban Retros, review/Demo sessions for the teams
- Involves team in identifying and removing impediments and known risks continuously
- Ensures cross-team and inter-team transparency and communication on scope, goals, milestones, risk, and critical issues
- Train junior Business Insights Analysts
- Conducts feedback sessions with business owners, project sponsors and team to ensure positive value and overall satisfaction
What we're looking for
- Bachelor's degree in Information Technology, Business Administration, or a related area
- 3-5 years of relevant work experience in a Business Analyst role
- Must be able to clearly articulate with excellent verbal and written communication skills teamed with the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
- Successfully engage in multiple initiatives simultaneously
- Ability to develop successful and lasting relationships with internal and external customers
- Working knowledge of Agile software development process
- Proven ability to meet tight deadlines, multi-task, and prioritize workload
- Solid understanding of various Agile frameworks (Kanban), values, and principles
Preferred
- Typically requires a University Degree or equivalent experience and minimum 5 years of prior relevant experience
- Experience working with SQL technologies (SSRS, SSIS, SSAS, Query Development) a plus
- Experience working with data focused technical teams strongly preferred
- Experience using Agile-tracking tools (Jira, Rally, TFS, Azure Dev Ops) a plus
- Experience in a Software-as-a-Service (SaaS) company preferred
About AvidXchange
AvidXchange is a leading provider of accounts payable ("AP") automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they'll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture - who we are, who we've always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we've created a company of over 1,600 teammates working in one of our 5 offices across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years - that AvidXchange is a Great Place to Work®.
Who you are:
- A go-getter with an entrepreneurial mindset - that means you are not afraid of taking risks, winning big or facing the unknown.
- Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
- Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.
What you'll get:
AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company - we are building an experience. We remain committed to a culture where you can fully be 'you' - connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you'll tell for years, you've come to the right place.
AvidXers enjoy:
- 18 days PTO*
- 11 Holidays (8 company recognized & 3 floating holidays)
- 16 hours per year of paid Volunteer Time Off (VTO)
- Competitive Healthcare
- High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
- 100% AvidXchange paid Dental Base Plan Coverage
- 100% AvidXchange paid Life Insurance
- 100% AvidXchange paid Long-Term Disability
- 100% AvidXchange paid Short-Term Disability
- Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
- Onsite Health Clinic with Atrium Health** - available to Teammates and their eligible dependents
- 401k Match up to 4%
- Parental Leave: 8 weeks 100% paid by AvidXchange***
- Discounts on Pet, Home, and Auto insurance
- BrightDime Financial Wellness Tool, offered free to teammates
- WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
- Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
- Onsite gym fitness center, yoga studio, and basketball court****
- Tuition Reimbursement up to the federal maximum of $5,250*****
- Hybrid Workplace Flexibility
- Free parking
*Fully granted from beginning of year, pro-rated if hired mid-year
**Charlotte location only
***Must be full-time for at least 3 months
****Charlotte location only
*****Must be full-time for at least one year
Equal Employment Opportunity
AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.