Bank of America Corporation
Compliance and Operational Risk Specialist - Human Resources
Bank of America Corporation, Phoenix, AZ
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for assisting the Global Human Resources (GHR) Compliance and Operational team to execute second line of defense compliance and operational risk oversight for Global Human Resources (GHR). Key responsibilities include ensuring requirements of the Global Compliance Enterprise Policy, the Operational Risk Management Enterprise Policy (collectively "the Policies"), the Compliance and Operational Risk Management Program and Standard Operating Procedures are implemented and identifying, challenging, escalating, and mitigating risks in a timely manner.
As a member of a global team providing second line oversight of an enterprise control function, the Compliance and Operational Risk (C&OR) Specialist will have the opportunity for exposure to the various functions that enable GHR related processes for our global workforce, the programs supporting the health and wellness of the bank's employees and maintain compliance with employment laws. Exposure to other risk topics can be expected as well, examples include conduct risk, fraud, third party, data management, privacy and information security risk. There will be ample opportunity to engage with stakeholders and build foundational skills in risk identification and control evaluation, business and data analysis, critical thinking, communications, and presentations. Responsibilities will include coverage and oversight of GHR functions (e.g. compensation and benefits, payroll, employee relations, talent acquisition and / or regulatory change management) and can evolve based on the C&OR Specialist' skill set, experience, career objectives and business priorities.
The C&OR Specialist is accountable for assisting the GHR C&OR Team in the proactive identification, escalation and timely mitigation of compliance and operational risks through the execution of the following:
Skills:
Required Skills:
Desired Skills:
Shift:
1st shift (United States of America)
Hours Per Week:
40
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for assisting the Global Human Resources (GHR) Compliance and Operational team to execute second line of defense compliance and operational risk oversight for Global Human Resources (GHR). Key responsibilities include ensuring requirements of the Global Compliance Enterprise Policy, the Operational Risk Management Enterprise Policy (collectively "the Policies"), the Compliance and Operational Risk Management Program and Standard Operating Procedures are implemented and identifying, challenging, escalating, and mitigating risks in a timely manner.
As a member of a global team providing second line oversight of an enterprise control function, the Compliance and Operational Risk (C&OR) Specialist will have the opportunity for exposure to the various functions that enable GHR related processes for our global workforce, the programs supporting the health and wellness of the bank's employees and maintain compliance with employment laws. Exposure to other risk topics can be expected as well, examples include conduct risk, fraud, third party, data management, privacy and information security risk. There will be ample opportunity to engage with stakeholders and build foundational skills in risk identification and control evaluation, business and data analysis, critical thinking, communications, and presentations. Responsibilities will include coverage and oversight of GHR functions (e.g. compensation and benefits, payroll, employee relations, talent acquisition and / or regulatory change management) and can evolve based on the C&OR Specialist' skill set, experience, career objectives and business priorities.
The C&OR Specialist is accountable for assisting the GHR C&OR Team in the proactive identification, escalation and timely mitigation of compliance and operational risks through the execution of the following:
- Contributes to risk coverage plan development, executes independent risk monitoring, testing, and targeted assessments to evaluate risks and effectiveness of their associated controls
- Assists in the development of independent risk management reporting for respective area(s) of coverage as input into governance and management routines
- Monitors the regulatory environment to identify regulatory changes applicable to area(s) of coverage and maintains a comprehensive regulatory inventory; supports communication of regulatory changes to GHR and ensuring that policies, standards, procedures and/or processes are appropriately implemented or amended to address regulatory requirements
- Reviews and challenges the comprehensiveness of GHR Single Process Inventory (SPI) and GHR Risk & Control Self-Assessment (RCSA)
- Assists in responding to regulatory inquiries and other audits and examinations
- Engages with GHR stakeholders to identify, discuss, and challenge risks and controls related to projects, policies, initiatives, and other priorities when applicable
- Supports the review and challenge of internal and external operational loss events, including development of remediation plans to strengthen controls
- Assists in assessing risks, associated controls and their effectiveness, while driving compliance with applicable laws, rules, and regulations, adhering to policies, and developing reporting and documentation
- Engages in activities to provide support to the Compliance and Operational Risk teams in order to provide independent compliance and operational risk oversight of Front Line Unit or Control Function performance and any related third party/vendor relationships in alignment with the Global Compliance - Enterprise Policy, the Operational Risk Management - Enterprise Policy (collectively the Policies) and the Compliance and Operational Risk Management Program and Standard Operating Procedures
- Assists in identifying and escalating problems or issues that arise and drives actions to address the root causes that lead to compliance risk issues and/or operational risk losses
Skills:
- Monitoring, Surveillance, and Testing
- Process Management
- Regulatory Compliance
- Reporting
- Risk Management
- Attention to Detail
- Critical Thinking
- Interpret Relevant Laws, Rules, and Regulations
- Issue Management
- Policies, Procedures, and Guidelines Management
- Active Listening
- Advisory
- Business Process Analysis
- Written Communications
Required Skills:
- Minimum Years of Business & Functional Experience: 5 Years in Risk, Audit, Human Resources, and/or Business Controls, Process and Control Management
- Intellectual curiosity and attention to detail
- Business analysis
- Stakeholder and relationship management, verbal and written communication skills
- Microsoft Word, Excel, SharePoint, PowerPoint
- Bachelor's Degree or equivalent experience
Desired Skills:
- Experience with Human Resources functions/programs
- Experience in the following risk areas: people and conduct risk, operational and data management risk
- Process & Project Management
- Data analysis and executive presentations
- Experience working with laws, rules and/or regulatory requirements
Shift:
1st shift (United States of America)
Hours Per Week:
40