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Minto Group

Director of Sales

Minto Group, Naples, FL


Job Description

Purpose:
The Director of Sales is responsible for creating and delivering sales strategies and initiatives for all new home products, services, in a designated market, in conjunction with the Marketing and Sales team.

Key Responsibilities and Accountabilities:
Strategic Vision
  • Maintains focus on the company's strategic goals and develops and implement effective sales strategies and sales plans including sales targets;
  • Defines sales objectives and directs department to achieve objectives established in the strategic plan, and instills motivation for the team to achieve performance objectives;

Sales
  • Identifies and reports on business opportunities in target markets;
  • Monitors, and analyzes sales and market trends;
  • Targets new customers and new sales opportunities while developing, maintaining and improving business relations with existing customers;
  • Provides guidance on the site construction opening and closing of sales centers and model homes/suites using knowledge of regulatory requirements and various site strengths and weaknesses;
  • Leads new initiatives and proposed revenues and design features to develop new product lines;
  • Ensures that the management of the Purchase of Sale process from point of sale to closing is strongly maintained by the Team;
  • Deals with escalated customer issues using effective solutions;
  • Liaise with internal departments as necessary to ensure inventory levels are adequate to meet sales objectives and that price points are fair, realistic and profitable;
  • Ensures all sales centers are flawless in both their presentation and marketing appeal;
  • Continually assess opportunities for lot and location premiums both prior to going on sale and during entire sell-out of community;
  • Ensures that the products and services we offer our customers are consistent with the Minto Brand values and Brand proposition (lifestyle, innovation, design, sustainability = quality and value);
  • Promotes the understanding and practice of decision-making consistent with Minto Brand "gates": business results, trust, and innovation;
  • Participates in development and continuous improvement of internal service delivery processes;
  • Ensures implementation of internal service delivery and quality assurance to meet standards and customer expectations as it relates to Sales;
  • Understands Minto's customer market and personas (according to community) and the ability to identify, assess and champion new business opportunities accordingly;

Financial Accountability
  • Achieves targets for revenue, profitability and sales growth;
  • Monitors opportunities to adjust sales prices, that maximizes profit and acceptable rates of sale;

Management and Leadership
  • Leads and influences a successful and experienced team of sales professionals and fosters a positive work environment;
  • Builds, manages, and maintains a high performance team through effective talent recruitment, coaching, and development;
  • Sets high standards, establishes accountabilities and measures performance consistent with Minto's Values;
  • Ensures all parties adhere to health and safety standards and promote a healthy and safe work environment;
  • Other duties within the scope, spirit and purpose of the job, as requested by management.


Technical competencies:
Education: High School Education is required; Post Secondary Education either a University and/or Community Collegeis an asset.

Experience: Minimum of ten (10+) years experience in sales and managing a team is required.

Skills, Knowledge and Abilities:
  • Microsoft Office (Word and Excel), Outlook
  • Knowledge of CRM is an asset
  • Communication skills (listening, verbal and written)
  • Diplomacy and honestly
  • Leadership and Team player
  • People with interpersonal skills
  • Sincerity and Empathic
  • Conflict resolution skills
  • Attention to detail
  • Proactive approach


Core Competencies: (Director and Manager Level) Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Ethics and Values Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Building Effective Teams Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Motivating Others Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each persons hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Directing Others Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Developing Direct Reports Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct reports career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Creativity Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Process Management Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Organizing Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. Business Acumen Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Drive for Results Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
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