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Fidelity Investments

Director, Global Product & Markets Information

Fidelity Investments, Merrimack, NH


Job Description:

The Director of Global Product & Markets Information (GPMI) is part of the Fidelity Fund & Investment Operations (FFIO) group. GPMI provides several core support activities to Asset Management, our funds and clients such as: complex product onboarding support as international market registrations with our global custodian bank network to ensure Fidelity's ability to trade multiple asset classes in these markets. Activities such as anti-money laundering (AML) and know your customer (KYC) due diligence are core activities performed in these tasks.

The Expertise We're Looking For
  • Relevant bachelor's degree required
  • A minimum of 8 years of experience in an investment operations role working with such entities as brokers, clearing banks, custodial and sub custodial relationships.
  • A proven track record of maintaining and developing strong external and internal relationships, especially with legal, operations, and investment teams.
  • An experienced people manager, responsible for performance reviews, staff development plans and coaching experience is essential.
  • Ability to break down complex information into a consumable format and present accordingly.
  • Capacity analysis and work prioritization expertise in order to meet the changing needs of our business partners and business.
  • Strong understanding of investment operations and its interconnected functions such as trade operations, corporate actions, cash, custody services, etc.
  • Ability to identify and support process improvement and redesign in a global setting.


The Purpose of Your Role

The Director of GPMI will be part of the global team that works closely with colleagues in Hong Kong and Ireland as well as the United States. The Director will provide oversight of the US teams working through fund, market and client launches while navigating and communicating within FFIO and Asset Management.

The Skills You Bring
  • Excellent written / oral communication, interpersonal, and relationship management skills.
  • Ability to build and maintain strong relationships with multiple teams and working groups internally and externally.
  • Able to think out of the box and display a strong operations risk mindset.
  • Ability to work independently and multi-task in a fast- paced environment & handle large volume of work.
  • Ability to prioritize work and projects at a department wide level.
  • Attention to detail and focused on a culture of continuous process improvement.


The Value You Deliver
  • To work with the GPMI Global leadership team to ensure that we are efficiently operating as a global team, utilizing the clock and our talent across the sites, ensuring we provide timely and comprehensive updates and services.
  • Act as a liaison with banking relationships on behalf of Fidelity for trading and operational readiness.
  • Identify areas of process improvement to enhance our productivity increasing the level of automation within our processes.
  • Participate in industry led bodies ensuring Fidelity understands and is engaged in all upcoming market and regulatory changes.


How Your Work Impacts the Organization

Fidelity Investments is one of the world's largest providers of financial services and offers investment management, retirement planning,

brokerage, human resources, and benefits outsourcing services to individuals and institutions.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days in a two assigned weeks per four-week period. This is in line with our dynamic working guidelines.

Reminder: Per the Dynamic Working Guidelines, approved exceptions will be reviewed annually, or when the associate accepts a new role, whichever comes first.

Certifications:

Category:

Investment Operations

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).