EMTAK LLC
Accounts System Administrator GW - TS/SCI Poly required
EMTAK LLC, Annapolis, MD
The Accounts System Administrator shall have the following responsibilities:
• Resolves technical requests from self-service tickets in support of internal and/or outside customers.
• Creates, deletes, and modifies customer accounts.
• Maintains and updates records and tracking databases.
• Alerts management to recurring problems and patterns.
• Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment.
• Must be able to multi-task and possess good communication and customer service skills.
Mandatory skills:
Desired skills:
Shift is Monday - Friday 9am-5pm OR 10am-6pm
Training will be Monday - Friday 7am-3pm
• Resolves technical requests from self-service tickets in support of internal and/or outside customers.
• Creates, deletes, and modifies customer accounts.
• Maintains and updates records and tracking databases.
• Alerts management to recurring problems and patterns.
• Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment.
• Must be able to multi-task and possess good communication and customer service skills.
Mandatory skills:
- No degree + 10 years technical experience OR Bachelor's Degree + 5 years technical experience
- TS/SCI with FS Poly
- CompTIA A+ CE or CompTIA Security+ CE
- Microsoft Office Suite
- Systems Administration
Desired skills:
- Customer Service / Support
- Helpdesk Support
- Linux
- SupportIT
- UNIX
Shift is Monday - Friday 9am-5pm OR 10am-6pm
Training will be Monday - Friday 7am-3pm