Lighthouse
Program Coordinator, Connections
Lighthouse, San Francisco, California, United States, 94199
POSITION :
Program Coordinator, Connections REPORTS TO :
Director of Connections STATUS :
Full Time, Non-Exempt JOB CLASSIFICATION:
Associate II UNION ELIGIBLE:
Yes WORK ARRANGEMENT :
Hybrid (3 days/week in office) or Remote SALARY RANGE:
$32.78/hr-$40/hr *Blind/visually impaired strongly encouraged to apply. About the LightHouse
Founded in San Francisco in 1902, the LightHouse’s vision is a world where blind and low vision people flourish, and its mission is to promote independence, community, and equity created by and with blind and low vision people. LightHouse Values
Blindness Positivity: We take pride in our ability to navigate our lives as blind and low vision people. Disability Justice: We recognize the inherent worth of every person and commit to advancing equity and interdependency. Inclusion: We believe that everyone deserves the opportunity to belong and live to their full potential, encompassing their identities, backgrounds, and abilities. Excellence: We provide the highest-quality services and products, and we continuously learn, improve, and innovate. Empowerment: We encourage self-determination, independence, and autonomy. Compassion: We make efforts to understand one another, and we treat every person with dignity and respect. OVERVIEW
LightHouse seeks a blind-positive Program Coordinator to be the connection between students and service delivery through the coordination of group classes and individual student scheduling. This person will have a high social emotional intelligence and will be able to meet people where they are. QUALIFICATIONS:
Minimum 2 years’ experience in a community-based setting. Preference for candidates with experience working with students who are blind and have concomitant health conditions, disabilities including but not limited to deafness/hearing loss, stroke, Cortical/Cerebral visual impairment, etc. Subject matter expert knowledge of the expanded core curriculum. Bicultural and bilingual welcomed, particularly in languages like American Sign Language, Spanish, Cantonese, Mandarin, Russian, Tagalog, or Vietnamese. Excellent verbal and written communication skills. Strong interpersonal skills to relate to staff, blind/visually impaired students, and persons in the community with varied backgrounds and viewpoints. Ability to formulate individual, sequential training plan. Ability to move about within a variety of environmental conditions. Demonstrated attention to detail and problem-solving skills. Flexibility and ability to multi-task. Ability to work under pressure in a deadline-driven environment. Grant and project oversight abilities. Proficient in MS Office suite of software (Word, Excel, Outlook, PowerPoint, OneDrive, SharePoint, etc.). Knowledge of braille desired. JOB RESPONSIBILITIES:
Group Training and Classes Support
Coordinate all aspects of group courses, including database management, calendar scheduling, student enrollment, course set up and instructor coordination. Accurately input student data into Salesforce and any relevant Electronic Health Record systems (EHR) in a timely manner.
Individual Training Support
Collaborate with other Program Coordinators for student sign-ups for LightHouse programs. Accurately input student data into Salesforce and any relevant Electronic Health Record systems (EHR) in a timely manner.
Whole Person Care Collaboration
Collaborate with Service Navigators, Intake Coordinators, and the direct service team to ensure service provision in line with the student’s individualized service plan. Collaborate with Service Navigators in the coordination of both internal and external service authorizations. Make schedule reminder calls for new student appointments, including for new student orientations and baseline assessments. Work with department directors and program managers to ensure students have been contacted in a timely manner and document status of student participation. Serve as support to Intake Coordinators as needed.
Community Education
Collaborate with Community Education team to build and send regular listserve of LightHouse programs to community support providers. Maintain list of county community support providers throughout California.
ASL and Spoken Language Interpretation Coordination
Manage the ASL and spoken language resources needed for the Connections department, including scheduling of interpreters and processing of vendor invoices.
Administrative Support
Provides administrative assistance to Directors and Service Providers, particularly related to MS Office and Database Management. Helps Directors maintain Department Sharepoint site and create accessible documents. Attend monthly Connections Staff meetings.
Grant Tracking and Billing
Create Salesforce Reports for Directors to track various grants to help monitor progress. Manage procurement and billing for the SCAN Health equipment grant. Prepare monthly reporting and/or billing for the OIB (Older Individuals who are Blind), AB2480, 5310, and DAS grants. Ensure entry of all student service data into Salesforce and other relevant systems within 5 days of service date. Submit monthly reporting, billing, and reimbursements accurately and timely by the 5th business day of the month.
Willingness to perform other related duties as assigned. PHYSICAL REQUIREMENTS:
Ability to carry or transport 20lbs. Sit/Stand at a desk and perform computer-intensive work for extended periods of time daily. Ability to operate standard office equipment. Must be able to independently travel to all LightHouse physical locations and events, as well as throughout Northern California up to Eureka, to provide services as needed. WORKING CONDITIONS:
LightHouse is an equal opportunity employer. LightHouse policy and the law prohibit discrimination and harassment based on an individual’s race, ancestry, religion or religious creed (including religious dress and grooming practices), color, age (40 and over), sex, gender, sexual orientation, gender identity or expression, genetic information, national origin (including language use restrictions), marital status, medical condition (including cancer and genetic characteristics), physical or mental disability (including HIV and AIDS), military or veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, denial of Family and Medical Care leave, height and weight, or any other classification protected by federal, state, or local laws, regulations, or ordinances. Our policy and the law prohibit co-workers, third parties, supervisors, and managers from engaging in such conduct. LightHouse personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice at any time by the employee or the Agency. We strive to maintain a scent-free environment and a drug-free workplace. Employees are expected to behave in accordance with these objectives. All employees at LightHouse are hired for an indefinite and unspecified duration and consequently, no employee is guaranteed employment for a specified length of time. Employment is at the mutual consent of the employee and LightHouse. Accordingly, either the employee or LightHouse can terminate the employment relationship at any time, with or without cause (“employment at will”). HOW TO APPLY:
Please submit a cover letter and résumé as Word attachments (no PDFs please), along with the completed employment application (downloads in a Word document), to HR@lighthouse-sf.org, including the job title in the subject line. To fill out the application, please enable editing in the document. We will not consider videos or hyperlinks to online profiles. Due to time constraints, we will only respond to complete submissions in which there is serious interest, thanks for your understanding.
#J-18808-Ljbffr
Program Coordinator, Connections REPORTS TO :
Director of Connections STATUS :
Full Time, Non-Exempt JOB CLASSIFICATION:
Associate II UNION ELIGIBLE:
Yes WORK ARRANGEMENT :
Hybrid (3 days/week in office) or Remote SALARY RANGE:
$32.78/hr-$40/hr *Blind/visually impaired strongly encouraged to apply. About the LightHouse
Founded in San Francisco in 1902, the LightHouse’s vision is a world where blind and low vision people flourish, and its mission is to promote independence, community, and equity created by and with blind and low vision people. LightHouse Values
Blindness Positivity: We take pride in our ability to navigate our lives as blind and low vision people. Disability Justice: We recognize the inherent worth of every person and commit to advancing equity and interdependency. Inclusion: We believe that everyone deserves the opportunity to belong and live to their full potential, encompassing their identities, backgrounds, and abilities. Excellence: We provide the highest-quality services and products, and we continuously learn, improve, and innovate. Empowerment: We encourage self-determination, independence, and autonomy. Compassion: We make efforts to understand one another, and we treat every person with dignity and respect. OVERVIEW
LightHouse seeks a blind-positive Program Coordinator to be the connection between students and service delivery through the coordination of group classes and individual student scheduling. This person will have a high social emotional intelligence and will be able to meet people where they are. QUALIFICATIONS:
Minimum 2 years’ experience in a community-based setting. Preference for candidates with experience working with students who are blind and have concomitant health conditions, disabilities including but not limited to deafness/hearing loss, stroke, Cortical/Cerebral visual impairment, etc. Subject matter expert knowledge of the expanded core curriculum. Bicultural and bilingual welcomed, particularly in languages like American Sign Language, Spanish, Cantonese, Mandarin, Russian, Tagalog, or Vietnamese. Excellent verbal and written communication skills. Strong interpersonal skills to relate to staff, blind/visually impaired students, and persons in the community with varied backgrounds and viewpoints. Ability to formulate individual, sequential training plan. Ability to move about within a variety of environmental conditions. Demonstrated attention to detail and problem-solving skills. Flexibility and ability to multi-task. Ability to work under pressure in a deadline-driven environment. Grant and project oversight abilities. Proficient in MS Office suite of software (Word, Excel, Outlook, PowerPoint, OneDrive, SharePoint, etc.). Knowledge of braille desired. JOB RESPONSIBILITIES:
Group Training and Classes Support
Coordinate all aspects of group courses, including database management, calendar scheduling, student enrollment, course set up and instructor coordination. Accurately input student data into Salesforce and any relevant Electronic Health Record systems (EHR) in a timely manner.
Individual Training Support
Collaborate with other Program Coordinators for student sign-ups for LightHouse programs. Accurately input student data into Salesforce and any relevant Electronic Health Record systems (EHR) in a timely manner.
Whole Person Care Collaboration
Collaborate with Service Navigators, Intake Coordinators, and the direct service team to ensure service provision in line with the student’s individualized service plan. Collaborate with Service Navigators in the coordination of both internal and external service authorizations. Make schedule reminder calls for new student appointments, including for new student orientations and baseline assessments. Work with department directors and program managers to ensure students have been contacted in a timely manner and document status of student participation. Serve as support to Intake Coordinators as needed.
Community Education
Collaborate with Community Education team to build and send regular listserve of LightHouse programs to community support providers. Maintain list of county community support providers throughout California.
ASL and Spoken Language Interpretation Coordination
Manage the ASL and spoken language resources needed for the Connections department, including scheduling of interpreters and processing of vendor invoices.
Administrative Support
Provides administrative assistance to Directors and Service Providers, particularly related to MS Office and Database Management. Helps Directors maintain Department Sharepoint site and create accessible documents. Attend monthly Connections Staff meetings.
Grant Tracking and Billing
Create Salesforce Reports for Directors to track various grants to help monitor progress. Manage procurement and billing for the SCAN Health equipment grant. Prepare monthly reporting and/or billing for the OIB (Older Individuals who are Blind), AB2480, 5310, and DAS grants. Ensure entry of all student service data into Salesforce and other relevant systems within 5 days of service date. Submit monthly reporting, billing, and reimbursements accurately and timely by the 5th business day of the month.
Willingness to perform other related duties as assigned. PHYSICAL REQUIREMENTS:
Ability to carry or transport 20lbs. Sit/Stand at a desk and perform computer-intensive work for extended periods of time daily. Ability to operate standard office equipment. Must be able to independently travel to all LightHouse physical locations and events, as well as throughout Northern California up to Eureka, to provide services as needed. WORKING CONDITIONS:
LightHouse is an equal opportunity employer. LightHouse policy and the law prohibit discrimination and harassment based on an individual’s race, ancestry, religion or religious creed (including religious dress and grooming practices), color, age (40 and over), sex, gender, sexual orientation, gender identity or expression, genetic information, national origin (including language use restrictions), marital status, medical condition (including cancer and genetic characteristics), physical or mental disability (including HIV and AIDS), military or veteran status, pregnancy, childbirth, breastfeeding and related medical conditions, denial of Family and Medical Care leave, height and weight, or any other classification protected by federal, state, or local laws, regulations, or ordinances. Our policy and the law prohibit co-workers, third parties, supervisors, and managers from engaging in such conduct. LightHouse personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice at any time by the employee or the Agency. We strive to maintain a scent-free environment and a drug-free workplace. Employees are expected to behave in accordance with these objectives. All employees at LightHouse are hired for an indefinite and unspecified duration and consequently, no employee is guaranteed employment for a specified length of time. Employment is at the mutual consent of the employee and LightHouse. Accordingly, either the employee or LightHouse can terminate the employment relationship at any time, with or without cause (“employment at will”). HOW TO APPLY:
Please submit a cover letter and résumé as Word attachments (no PDFs please), along with the completed employment application (downloads in a Word document), to HR@lighthouse-sf.org, including the job title in the subject line. To fill out the application, please enable editing in the document. We will not consider videos or hyperlinks to online profiles. Due to time constraints, we will only respond to complete submissions in which there is serious interest, thanks for your understanding.
#J-18808-Ljbffr