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Accor Hotels

Graduate Job- Inspire- Front Office (12 months)

Accor Hotels, Los Angeles, California, United States, 90079


Company Description

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

https://careers.accor.com/ .Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob Description

The Management Trainees will train in all or one particular area of the Front Office & focus on process improvements. Participate in projects and assignments in enhancing the services and service skills at the Front Desk.Summary of Responsibilities:Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:Master the technical skills of the Front Desk OperationsLearn the tasks and responsibilities of the Guest Relations Officer, Operator, Concierge & ReceptionMaintain high standards of teamwork with the Front Office TeamEnsure that department standards are met through guest feedback and monitoringParticipate, conduct daily briefings and roll calls and trainingCoordinate with all other operating departments to ensure smooth daily operations for check in and check outCo-ordinate with Reception and Duty Manager on day to day operationsCoordinate and participate in meeting and greeting of VIP guests upon arrivalManaging rooms inventory and monitoring room types availability as to ensure guests preferences are met to its maximumWork in the Club Millesium or Villa as Butler taking care of our VIP guests.Process Improvement Team project and assignments relating to Front OfficeEnsure that safety, health, security and loss control policies and procedures are complied with.Qualifications

Qualifications:Knowledge of Opera would be of advantageRead, write and speak English fluentlyAnalytical skillsGood interpersonal and communication skillsLeadership/People management skillsAdditional Information

Your team and working environment:Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurants & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC).Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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