KEYSTONE PACIFIC PROPERTY MANAGEMENT
Vice President of Northern California - Community Management
KEYSTONE PACIFIC PROPERTY MANAGEMENT, San Mateo, California, United States, 94409
Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations.
We have an excellent opportunity for an experienced Vice President for our Northern California - Community Management to join our amazing team to help grow and develop our business. Please continue reading below to learn more!
Summary:
The Vice President of Northern California is a senior leadership position responsible for driving operational excellence and the effective management of communities within the organization's portfolio. This role entails providing strategic direction, leadership, and support to a team of community managers, fostering client relationships, and ensuring operational excellence in community management services.
Essential Job Duties and Responsibilities:
Oversees and leads all daily operations of regional community management operations, including community management, accounting services, human resources, and sales and marketing.
Establishes, implements, executes, and communicates the strategic direction of the Community Management division.
Cultivates and maintains strong client relationships by understanding their unique needs and delivering tailored community management solutions.
Acts as a primary point of contact for key client accounts, addressing concerns, and ensuring client satisfaction.
Collaborates with executive leadership to develop and meet company goals.
Collaborates with other divisions and departments to carry out the organization’s goals and objectives.
Ensures that departmental decisions and project plans such as those for staffing, development, organization, are in line with the organization’s business plan and vision.
Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
Oversees the daily workflow of the department.
Ensures team members are performing to expectations and achieving their goals by providing feedback coaching, training/development, conducting performance evaluations, and addressing performance issues as needed.
Participation in merit increases decisions and promotions for their department.
Participates in the recruiting, interviewing, and hiring process.
Identifies training needs and ensures proper training is developed and provided.
Establishes and administers the department’s budget.
Presents periodic performance reports and metrics to the Chief Executive Officer and other leadership.
Practice and adhere to Keystone’s core values, mission, and vision.
Any additional job duties as required by supervisor.
Qualification Requirements:
Strong business operations and financial acumen.
Excellent verbal and written communication skills.
Strong supervisory and leadership skills.
Extensive knowledge of the principles, procedures, and best practices in the industry.
Ability to lead and influence change.
Superior customer service and conflict management skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to travel as needed to fulfill job responsibilities.
Proficient with Microsoft Office Suite or related software.
Education and/or Experience:
Bachelor’s degree in business administration, Real Estate Management, or a related field.
Professional designations such as CMCA (Certified Manager of Community Associations) or PCAM (Professional Community Association Manager) are highly desirable.
Minimum of 5 years of experience in community management, with a proven track record of leadership and team management.
Strong knowledge of community association governance and financial management.
High School Diploma or GED required.
Work Environment:
The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Ability to sit, stand, and operate business equipment. Frequent use of telephone and headset.
Ability to visit communities for meetings and ability to pass along all areas of a property during site inspection.
Typical office environment with low level noise exposure.
We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look at what Keystone is all about! Check out our website at www.kppm.com. Click on “Careers” and stay connected!
#J-18808-Ljbffr
We have an excellent opportunity for an experienced Vice President for our Northern California - Community Management to join our amazing team to help grow and develop our business. Please continue reading below to learn more!
Summary:
The Vice President of Northern California is a senior leadership position responsible for driving operational excellence and the effective management of communities within the organization's portfolio. This role entails providing strategic direction, leadership, and support to a team of community managers, fostering client relationships, and ensuring operational excellence in community management services.
Essential Job Duties and Responsibilities:
Oversees and leads all daily operations of regional community management operations, including community management, accounting services, human resources, and sales and marketing.
Establishes, implements, executes, and communicates the strategic direction of the Community Management division.
Cultivates and maintains strong client relationships by understanding their unique needs and delivering tailored community management solutions.
Acts as a primary point of contact for key client accounts, addressing concerns, and ensuring client satisfaction.
Collaborates with executive leadership to develop and meet company goals.
Collaborates with other divisions and departments to carry out the organization’s goals and objectives.
Ensures that departmental decisions and project plans such as those for staffing, development, organization, are in line with the organization’s business plan and vision.
Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
Oversees the daily workflow of the department.
Ensures team members are performing to expectations and achieving their goals by providing feedback coaching, training/development, conducting performance evaluations, and addressing performance issues as needed.
Participation in merit increases decisions and promotions for their department.
Participates in the recruiting, interviewing, and hiring process.
Identifies training needs and ensures proper training is developed and provided.
Establishes and administers the department’s budget.
Presents periodic performance reports and metrics to the Chief Executive Officer and other leadership.
Practice and adhere to Keystone’s core values, mission, and vision.
Any additional job duties as required by supervisor.
Qualification Requirements:
Strong business operations and financial acumen.
Excellent verbal and written communication skills.
Strong supervisory and leadership skills.
Extensive knowledge of the principles, procedures, and best practices in the industry.
Ability to lead and influence change.
Superior customer service and conflict management skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to travel as needed to fulfill job responsibilities.
Proficient with Microsoft Office Suite or related software.
Education and/or Experience:
Bachelor’s degree in business administration, Real Estate Management, or a related field.
Professional designations such as CMCA (Certified Manager of Community Associations) or PCAM (Professional Community Association Manager) are highly desirable.
Minimum of 5 years of experience in community management, with a proven track record of leadership and team management.
Strong knowledge of community association governance and financial management.
High School Diploma or GED required.
Work Environment:
The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Ability to sit, stand, and operate business equipment. Frequent use of telephone and headset.
Ability to visit communities for meetings and ability to pass along all areas of a property during site inspection.
Typical office environment with low level noise exposure.
We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look at what Keystone is all about! Check out our website at www.kppm.com. Click on “Careers” and stay connected!
#J-18808-Ljbffr