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Social Finance, Inc. (SoFi)

Senior Product Manager, Collections

Social Finance, Inc. (SoFi), Seattle, Washington, us, 98127


Shape a brighter financial future with us.Together with our members, we’re changing the way people think about and interact with personal finance.We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.

Join us to invest in yourself, your career, and the financial world.SoFi is looking for a Senior Product Manager to lead development of our lending systems for Collections. In this role you will be responsible for defining, prioritizing, and building new capabilities so we can better serve our members as they make payments on their SoFi loans. This role is inherently cross-functional; you’ll be working with partners across Risk, Operations, Legal, Compliance, Engineering, Design, and other product managers and teams. As a product leader in our organization, you will be expected to set ambitious goals, be gritty, and accountable to results. You’ll play the critical role of bridging the technical and business worlds to deliver enhancements that delight our members and drive our business forward.What you’ll do:

Build innovative solutions in a customer-centric environment - the solutions will include backend systems, user experiences, and tools for SoFi operations employees.Be able to work closely with engineering to own and dive deep into backlogs, definition of done, and technical requirements details.Work cross-functionally with stakeholders across risk, operations, legal, compliance, business units, and executive management to prioritize high impact product plans and translate customer needs into a product.Create, communicate, and evangelize a product roadmap for SoFi’s collections systems.Own instrumentation and data for your products to drive deep understanding, innovation and product plans.Lead and communicate with a broad group of stakeholders in a fast-paced agile environment.Embody SoFi’s values in your work.What you’ll need:

Bachelor’s degree or higher5+ years of experience in product managementExperience leading cross-functional teams to define and deliver products on deadlines with a software engineering teamDemonstrated ability to understand and discuss technical concepts and business drivers, manage tradeoffs and evaluate opportunistic new ideas with internal and external partnersVery good attention to detail and ability to summarize complex issuesVery good written and spoken communication skillsExperience presenting to executive managementAnalytical approach and ability to use and work with dataA proactive and accountable approach to your workAbility to lead and coordinate groups of people to make and execute plansAbility collaborating with remote teamsDeep customer empathy and passion for helping people achieve their financial goals!Nice to have:

MBAPrevious experience in fintech or lendingCompensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.Pay range:

$144,000.00 - $247,500.00Payment frequency:

AnnualThis role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above.

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