ASAE
Chief Operating Officer
ASAE, Washington, District of Columbia, us, 20022
POSITION SUMMARYThe Chief Operating Officer (COO) will work in close partnership with the President/ CEO to support, oversee, and manage all aspects of Chapter operations. Primary duties include membership, marketing and communications, media and content, government affairs, political action committees, and committee operations. The COO will directly supervise and develop 4 of the 12 full-time staff and have profit and loss (P&L) responsibility for a budget of up to $2M. The COO will work collaboratively with ABC Eastern PA staff, volunteers, and contractors to serve members and advance the mission.The COO will support other business operations outside his/her direct responsibility including finance and accounting, human resources, facilities, policies and procedures, legal, and governance. The COO will support other programs outside his/her responsibility including apprenticeships, workforce development, events, safety training, and management education.The COO will work closely with the President/ CEO to execute on ABC Eastern PA’s strategic plan including advancing the main focus areas (membership, legislative, management education, workforce development, apprenticeship, safety) and achievement of corresponding goals and objectives.DUTIES AND RESPONSIBILITIES:Membership
Directly supervise regional membership sales teamEstablish and implement an incentive compensation structure to drive new membership and member retentionEstablish and achieve membership growth and engagement metricsGrow relationships with contractor membersExpand member engagement in regional networking and business-to-business eventsChampions an exceptional member service culture by providing staff with the training, technology, equipment, facilities, and support to provide cooperative and efficient solutions to members.Proposes recommendations for improvement and implements as appropriate.Establishes strong professional relationships with membersLead Chapter operations for Safety Training Evaluation Program (STEP) and Accredited Quality Contractors (AQC) program.Oversee entry, maintenance, invoicing, and reporting of membership data in the ABC National Chapter Access Database (CHAD) association management system.Manage member services including the union Rapid Response Toolkit and the Construction Legal Rights Foundation (CLRF).
Government and Legislative Affairs
Manage contracted LobbyistsSupport and manage operations of the Government Affairs committeeCollect and disseminate timely and relevant information to membersFacilitate chapter support of ABC National’s Federal PAC and Free Enterprise Alliance (FEA)Supervise operations of ABC Eastern PA’s State PACAssure compliance with PAC procedures and regulationsWork collaboratively with other ABC chapters, particularly in PATakes a lead role in construction industry advocacy issues.
Marketing and Communications
Planning, developing, implementing, and measuring the Chapter’s marketing strategies, communications, and public relations activities, both external and internal.Create and maintain the Chapter’s strategic marketing and communications plans.Uses various mediums to communicate and drive the value proposition to membership.Establish schedules, strategies, and communications methods for providing effective communications programs that promote ABC Eastern PA.Develop and disseminate timely and relevant information to targeted audiences via multiple platformsDevelop communication materials including brochures, flyers, ads, articles, digital, and other collateral materials to help ensure the target audience specific messagesCreate and disseminate promotional materials for all programsOversee selection, design, and procurement of promotional materials and merchandise.Support compliance with ABC national branding guidelines.Develop and produce publicationsCoordinate creation, publishing, and distribution of the annual Member DirectoryFacilitate press releasesOversee website content
Committee Operations
Oversee operations of all volunteer committeesExpand engagement in regional CouncilsSupport Governance policies for Chapter and Apprenticeship Trust
Supervise Direct Reports
Lead, mentor, coach, and develop direct reportsEstablish strategically aligned goals and objectives for subordinatesDevelop high performing teamsEvaluate and counsel subordinates relative to performanceMake recommendations for hiring and termination of employeesRecruit and onboard new employees
Other Business Operations
Liaison with Chapter’s contracted legal counselSupport operations of the 420/430 W. Germantown Pike Homeowners Association (ABC Eastern PA, American Baptist Foundation).
Serve as a member of the Executive Leadership Team.Other duties as assigned by the President/ CEO.KEY RELATIONSHIPSDirect reports
Regional Directors (3)Media Producer/ Member Services
Cross functional Staff
Education staffEvents and Program staffFinance and Accounting staff
Work closely with Volunteer committees, including:
Executive CommitteeBoard of DirectorsApprenticeship TrustMembership CommitteeGovernment Affairs CommitteeRegional Councils – Philadelphia, Lehigh Valley, Northeast PABusiness Development CommitteeSafety Committee
ABC Network
MembersABC National staffOther ABC Chapters, particularly in PA
Federal and state policymakersCommercial entities with whom the Chapter has contractual relationshipsNonprofit Experience
7-10 years’ experience in association managementExperience with nonprofit (501c6, 501c3) organizations, public and private funding sources, training and education institutions, various community stakeholders and other public decision-making bodies.Experience working with Boards of Directors and committees.Experience with traditional association programs including membership, government and legislative affairs, conferences and events, professional development, publications, and grants.Experience developing and nurturing strong professional relationships with stakeholders from industry, government, academia, and other associations.
Familiarity with the commercial and industrial construction industry
General and specialty contractorsCraft trades and organized laborRelated federal and state regulations including Responsible Contractor Ordinances (RCOs) and Project Labor Agreements (PLAs)
Financial Management
Demonstrated knowledge in financial management and the ability to communicate and present financial statements, forecasts and concepts to a variety of audiences.Budget development, management, projections, and forecastingProven experience successfully managing a profit & loss (P&L) in a complex organization.Contract management.
Leadership and Supervisor Experience
Experience as a senior manager or executive in a non-profit or business organization (desired).Track record of successfully leading teams and managing complex operations.Directly supervised subordinates effectively in a complex organization.Success in leading, mentoring, and developing high performing teams.Demonstrated ability to both lead and build the capabilities of a diverse team.Evaluated and counseled subordinates relative to performanceSupervised commissioned sales forceExperience recruiting and onboarding new employeesDemonstrated servant leadership skills.Strategic mindset and enterprise level viewpoint.
Experience managing marketing and communications activitiesExceptional writing and communication skills
Strong interpersonal skills, ability to organize and motivate groups, problem-solving skills, project design and development.Excellent written and verbal communication skills, with the ability to communicate effectively with diverse stakeholders, including staff, volunteers, funders, community partners, board members and elected officials.Strong computer skills including word processing, database management, electronic mail, spreadsheets, etc.
Other Desired Traits
Professional demeanor, presentation of self and the organizationDemonstrates the highest level of personal and ethical standardsAbility to organize and manage several priorities simultaneously while working under pressure and deadlines.Possess the ability to interface effectively and collaboratively with cross-functional staff and volunteer leaders.Disciplined, rigorous, persistent, determined, diligent, meticulous, methodical, demanding, focused, reliable, committed, self-motivated, and self-directed.
Commitment to ABC Eastern PA’s mission and the Merit Shop philosophy are essential.
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Directly supervise regional membership sales teamEstablish and implement an incentive compensation structure to drive new membership and member retentionEstablish and achieve membership growth and engagement metricsGrow relationships with contractor membersExpand member engagement in regional networking and business-to-business eventsChampions an exceptional member service culture by providing staff with the training, technology, equipment, facilities, and support to provide cooperative and efficient solutions to members.Proposes recommendations for improvement and implements as appropriate.Establishes strong professional relationships with membersLead Chapter operations for Safety Training Evaluation Program (STEP) and Accredited Quality Contractors (AQC) program.Oversee entry, maintenance, invoicing, and reporting of membership data in the ABC National Chapter Access Database (CHAD) association management system.Manage member services including the union Rapid Response Toolkit and the Construction Legal Rights Foundation (CLRF).
Government and Legislative Affairs
Manage contracted LobbyistsSupport and manage operations of the Government Affairs committeeCollect and disseminate timely and relevant information to membersFacilitate chapter support of ABC National’s Federal PAC and Free Enterprise Alliance (FEA)Supervise operations of ABC Eastern PA’s State PACAssure compliance with PAC procedures and regulationsWork collaboratively with other ABC chapters, particularly in PATakes a lead role in construction industry advocacy issues.
Marketing and Communications
Planning, developing, implementing, and measuring the Chapter’s marketing strategies, communications, and public relations activities, both external and internal.Create and maintain the Chapter’s strategic marketing and communications plans.Uses various mediums to communicate and drive the value proposition to membership.Establish schedules, strategies, and communications methods for providing effective communications programs that promote ABC Eastern PA.Develop and disseminate timely and relevant information to targeted audiences via multiple platformsDevelop communication materials including brochures, flyers, ads, articles, digital, and other collateral materials to help ensure the target audience specific messagesCreate and disseminate promotional materials for all programsOversee selection, design, and procurement of promotional materials and merchandise.Support compliance with ABC national branding guidelines.Develop and produce publicationsCoordinate creation, publishing, and distribution of the annual Member DirectoryFacilitate press releasesOversee website content
Committee Operations
Oversee operations of all volunteer committeesExpand engagement in regional CouncilsSupport Governance policies for Chapter and Apprenticeship Trust
Supervise Direct Reports
Lead, mentor, coach, and develop direct reportsEstablish strategically aligned goals and objectives for subordinatesDevelop high performing teamsEvaluate and counsel subordinates relative to performanceMake recommendations for hiring and termination of employeesRecruit and onboard new employees
Other Business Operations
Liaison with Chapter’s contracted legal counselSupport operations of the 420/430 W. Germantown Pike Homeowners Association (ABC Eastern PA, American Baptist Foundation).
Serve as a member of the Executive Leadership Team.Other duties as assigned by the President/ CEO.KEY RELATIONSHIPSDirect reports
Regional Directors (3)Media Producer/ Member Services
Cross functional Staff
Education staffEvents and Program staffFinance and Accounting staff
Work closely with Volunteer committees, including:
Executive CommitteeBoard of DirectorsApprenticeship TrustMembership CommitteeGovernment Affairs CommitteeRegional Councils – Philadelphia, Lehigh Valley, Northeast PABusiness Development CommitteeSafety Committee
ABC Network
MembersABC National staffOther ABC Chapters, particularly in PA
Federal and state policymakersCommercial entities with whom the Chapter has contractual relationshipsNonprofit Experience
7-10 years’ experience in association managementExperience with nonprofit (501c6, 501c3) organizations, public and private funding sources, training and education institutions, various community stakeholders and other public decision-making bodies.Experience working with Boards of Directors and committees.Experience with traditional association programs including membership, government and legislative affairs, conferences and events, professional development, publications, and grants.Experience developing and nurturing strong professional relationships with stakeholders from industry, government, academia, and other associations.
Familiarity with the commercial and industrial construction industry
General and specialty contractorsCraft trades and organized laborRelated federal and state regulations including Responsible Contractor Ordinances (RCOs) and Project Labor Agreements (PLAs)
Financial Management
Demonstrated knowledge in financial management and the ability to communicate and present financial statements, forecasts and concepts to a variety of audiences.Budget development, management, projections, and forecastingProven experience successfully managing a profit & loss (P&L) in a complex organization.Contract management.
Leadership and Supervisor Experience
Experience as a senior manager or executive in a non-profit or business organization (desired).Track record of successfully leading teams and managing complex operations.Directly supervised subordinates effectively in a complex organization.Success in leading, mentoring, and developing high performing teams.Demonstrated ability to both lead and build the capabilities of a diverse team.Evaluated and counseled subordinates relative to performanceSupervised commissioned sales forceExperience recruiting and onboarding new employeesDemonstrated servant leadership skills.Strategic mindset and enterprise level viewpoint.
Experience managing marketing and communications activitiesExceptional writing and communication skills
Strong interpersonal skills, ability to organize and motivate groups, problem-solving skills, project design and development.Excellent written and verbal communication skills, with the ability to communicate effectively with diverse stakeholders, including staff, volunteers, funders, community partners, board members and elected officials.Strong computer skills including word processing, database management, electronic mail, spreadsheets, etc.
Other Desired Traits
Professional demeanor, presentation of self and the organizationDemonstrates the highest level of personal and ethical standardsAbility to organize and manage several priorities simultaneously while working under pressure and deadlines.Possess the ability to interface effectively and collaboratively with cross-functional staff and volunteer leaders.Disciplined, rigorous, persistent, determined, diligent, meticulous, methodical, demanding, focused, reliable, committed, self-motivated, and self-directed.
Commitment to ABC Eastern PA’s mission and the Merit Shop philosophy are essential.
#J-18808-Ljbffr