Insurance Administrative Solutions
IT Business Analyst II
Insurance Administrative Solutions, Clearwater, Florida, United States, 34623
ABOUT INSURANCE ADMINISTRATIVE SOLUTIONSInsurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize administrative workload, bolster their industry expertise, leverage emerging technologies, and streamline operations. With strong industry knowledge, we deliver value to our customers by providing compassionate customer service, efficient processing, and quality results. Here at IAS, we embrace the fact that great things are only accomplished by working as a team. We believe that all of our employees have valuable input no matter the level. Our highly collaborative team environment offers each of our employees a place where they can excel.
JOB SUMMARY:
The Business Analyst (II) acts as a liaison between the Operations departments, Quality Assurance and Technical resources by planning, conducting, and directing the analysis of complex business problems. They work to develop, confirm, and document functional and technical requirements using various methods. A Business Analyst (II) may play a broader support role internally for larger projects.
Candidate must be local. This is not a remote position, at this time.
Primary Responsibilities
(Other duties may be assigned as necessary.):Research, evaluate, and analyze data and work flow processes to develop business requirements and/or present recommendations on process improvement and new project requestsFacilitate meetings across multiple departments to ensure accuracy of business and user requirements, develop test scenarios, acquire user approvals, and coordinate trainingFacilitate work sessions with technical resources and Quality Assurance to ensure all parties understand the business needs, and to discuss potential solutions, timelines, and any project dependenciesWork independently and lead assignments/projects of low to moderate complexityAccept and manage changing priorities and address issues swiftly and professionallyProvide troubleshooting and analytical support to end users or other IT staff when necessaryAdopt the culture of responsibility and accountability for one's own and other team members' contributions to the success of the companyMay be involved in QA/UAT activitiesAs needed, miscellaneous duties as assigned by managementPrimary Skills & Requirements
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
Bachelor's Degree in Computer Science, Information Technology or related field or equivalent experience in professional work preferred5+ years of experience as Business AnalystExtensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirementsSpecific knowledge of Insurance Industry operations preferredAct in accordance with established IAS Standard Operating Procedures and maintain confidential informationDemonstrate excellent written and verbal communication skills for varying audiences within the organizationDisplay flexibility with priorities within a dynamic work environmentExhibit self-direction and proactive problem solvingPossess knowledge of commonly used concepts, practices, and procedures within the fieldDemonstrate successful hands on project experience with varying scope and sizeUse tact when expressing ideas or opinions to respond to objections successfully. Facilitation skills are preferredWork to develop a broad technical knowledge of IAS Operational systems, processes, and proceduresDemonstrate knowledge of Microsoft Office, especially Outlook, Excel, Word, Visio, and PowerPoint
About Integrity
Integrity
is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike.
Integrity
is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity
offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At
Integrity,
you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas,
Integrity
is committed to meeting Americans wherever they are - in person, over the phone or online.
Integrity's
employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
JOB SUMMARY:
The Business Analyst (II) acts as a liaison between the Operations departments, Quality Assurance and Technical resources by planning, conducting, and directing the analysis of complex business problems. They work to develop, confirm, and document functional and technical requirements using various methods. A Business Analyst (II) may play a broader support role internally for larger projects.
Candidate must be local. This is not a remote position, at this time.
Primary Responsibilities
(Other duties may be assigned as necessary.):Research, evaluate, and analyze data and work flow processes to develop business requirements and/or present recommendations on process improvement and new project requestsFacilitate meetings across multiple departments to ensure accuracy of business and user requirements, develop test scenarios, acquire user approvals, and coordinate trainingFacilitate work sessions with technical resources and Quality Assurance to ensure all parties understand the business needs, and to discuss potential solutions, timelines, and any project dependenciesWork independently and lead assignments/projects of low to moderate complexityAccept and manage changing priorities and address issues swiftly and professionallyProvide troubleshooting and analytical support to end users or other IT staff when necessaryAdopt the culture of responsibility and accountability for one's own and other team members' contributions to the success of the companyMay be involved in QA/UAT activitiesAs needed, miscellaneous duties as assigned by managementPrimary Skills & Requirements
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
Bachelor's Degree in Computer Science, Information Technology or related field or equivalent experience in professional work preferred5+ years of experience as Business AnalystExtensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirementsSpecific knowledge of Insurance Industry operations preferredAct in accordance with established IAS Standard Operating Procedures and maintain confidential informationDemonstrate excellent written and verbal communication skills for varying audiences within the organizationDisplay flexibility with priorities within a dynamic work environmentExhibit self-direction and proactive problem solvingPossess knowledge of commonly used concepts, practices, and procedures within the fieldDemonstrate successful hands on project experience with varying scope and sizeUse tact when expressing ideas or opinions to respond to objections successfully. Facilitation skills are preferredWork to develop a broad technical knowledge of IAS Operational systems, processes, and proceduresDemonstrate knowledge of Microsoft Office, especially Outlook, Excel, Word, Visio, and PowerPoint
About Integrity
Integrity
is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike.
Integrity
is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity
offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At
Integrity,
you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas,
Integrity
is committed to meeting Americans wherever they are - in person, over the phone or online.
Integrity's
employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.