Associate Director of Shelter Programs San Francisco, CA

Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services.

Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco.

Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.

Under the guidance of the Program Director, the Associate Director of Shelter Programs oversees the development, implementation, and evaluation of assigned programs/sites, and supports the training and professional development of staff. The Associate Director works closely with Program Managers to ensure effective and coordinated service for young people served in each assigned program.

This is a full-time position, eligible for full benefits.

Your responsibilities:

• Provide leadership and oversight to assigned Larkin Street programs.
• Hire, train, and supervise Program Managers.
• Provide leadership and coordination of services throughout the agency.
• Oversee the actualization of goals and objectives for programs in line with the mission of the agency.
• Oversee program development and design, implementation of enhancements.
• Participate in the larger homeless youth community; represent the agency in the community.
• Ensure appropriate data collection and tracking; ensure adherence to internal agency policies and procedures.
• Facilitate consistent standards for client-centered care and position outcomes for youth within Larkin Street programs.
• In coordination with the Program Managers, oversee budgets, data collection and tracking, contract requirements, and program outcomes for all assigned programs.
• Participate in strategic planning for the ongoing development of services.
• Provide leadership and advocacy in relations with local state and federal public entities and community-based organizations to educate the community about needs for homeless youth.
• Maintain professional standards of performance, demeanor, and appearance at all times.
• Identify the training and professional development needs of program staff.
• Actively participate in Diversity, Equity, and Inclusion (DEI) work within the agency; along with managing programs with a lens on DEI.
• Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
• Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of the youth we serve.
• Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
• Obtain CPI: Nonviolent Crisis Intervention trainer certification within 6 months of hire. Position will be required to facilitate training for staff.
• Hold On-Call manager responsibilities as assigned and scheduled in rotation.

WHO YOU ARE:

• You are passionate about the Larkin Street Youth Services mission to end youth homelessness.
• You have Case Management experience with Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds, similar to the client base at Larkin Street Youth Services.
• You have experience in direct-service roles in drop-in centers, shelters, transitional, and/or permanent supportive housing programs.
• You have previous experience in leadership roles.
• You are a self-starter and team player. Your colleagues describe you as compassionate, collaborative, and organized.
• You work best in a hybrid working environment, working from home for 1 day per week.
• You are willing to serve as an After Hours On-Call Supervisor for 7 days, every 6-8 weeks.
• You are willing to work holidays occasionally.
• You are vaccinated against COVID-19.

THE PERKS:

• $90,000-$95,000 annual salary.
• Choice of Kaiser and Sutter medical plans, plus dental and vision.
• Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays.
• 403(b) retirement plan with employer matching.
• Flexible spending accounts for Healthcare and Dependent Care expenses.
• Life Insurance.
• Employee Assistance Program (EAP) for counseling services.
• Health Advocate Service.
• Commuter Benefits Program.
• Paid Sabbatical following 5 and 10 years of employment.

Larkin Street Youth Services is an equal opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.

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