Go METRO
Access Driver
Go METRO, Cincinnati, Ohio, United States, 45202
Go METRO
Access Driver
Pay: Starting pay for Access Drivers begins at $17.89 / HR. Pay increases then progress based on the amount of hours worked with $25.56 / HR as the top pay rate.
New Access Drivers are eligible to earn a $2000 hiring bonus, less applicable taxes, paid out in two installments.
Benefits: Comprehensive Health, Vision, & Dental Insurance (90 days after employment), Free Transportation Pass & Discounted Dependent Passes, and Retirement Benefits
Metro is seeking Access Drivers to provide safe, reliable, and efficient transportation for our customers with disabilities. Access Drivers are not required to have or earn a Commercial Driver's License for this role. Ideal candidates for our Access Driver position will be strong multi-taskers with the ability to operate our bus, collect fares, drive defensively, and provide excellent customer service to our riders.
JOB DUTIES
Operate passenger coach
on demand as scheduled.
Pre and post-inspect coach to detect and report safety or maintenance problems.
Observe safe operating practices at all times.
Operate wheelchair and scooter lifts as needed; safely and properly secure mobility aids.
Answer passenger questions and requests, furnish accurate information, and appropriately deal with disorderly or unruly passengers.
Document and record essential trip information as needed.
Assist passengers with disabilities on and off the vehicle
Manually collect fare media, cash and/or assist with electronic fare application usage.
Report mechanical defects, accidents, road hazards, personal or passenger injuries to dispatch,
Supervisor or maintenance personnel
Operate a two way radio as needed.
Attend monthly safety meetings and other on-going trainings as presented.
Provide exemplary customer service at all times.
Perform other duties as assigned or required.
POSITION QUALIFICATIONS
High School Graduate or General Education Degree (GED)
Must be 21 years of age at time of hire
Experience driving large vehicles preferred, but not required
Customer Service experience preferred
Experience working with people with disabilities preferred, but not required
Competency Statement(s) Communications
Excellent verbal, writing and non-verbal skills.
Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations.
Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem solving.
Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources.
Proficiency - Able to multi-task
Must be able to read a map
Less than 4 points on driving record
No driver's license suspensions in last 7 years
Must pass background check, Department of Transportation (DOT) physical examination and
Drug/Alcohol testing
Must pass Customer Service and Safety assessment
Excellent problem solving and customer service skills
PHYSICAL DEMANDS
Physical Abilities
Walk short distances (F)
Sit for periods of time while driving route(C)
Handling/Fingering when necessary to operate the passenger coach (C)
Reach Outward with arms or legs for operation of the passenger coach (C)
Reach Above Shoulder when necessary to operate the passenger coach (O)
Climb stairs on and off bus (O)
Squat or Kneel to secure mobility aids when necessary (F)
Bend to secure
mobility aids when necessary (F)
Push/Pull
mobility aids when necessary (O)
Stand (O)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 – 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Compensation details:
17.81-17.81
PI01617b69c624-35216-30200748
Access Driver
Pay: Starting pay for Access Drivers begins at $17.89 / HR. Pay increases then progress based on the amount of hours worked with $25.56 / HR as the top pay rate.
New Access Drivers are eligible to earn a $2000 hiring bonus, less applicable taxes, paid out in two installments.
Benefits: Comprehensive Health, Vision, & Dental Insurance (90 days after employment), Free Transportation Pass & Discounted Dependent Passes, and Retirement Benefits
Metro is seeking Access Drivers to provide safe, reliable, and efficient transportation for our customers with disabilities. Access Drivers are not required to have or earn a Commercial Driver's License for this role. Ideal candidates for our Access Driver position will be strong multi-taskers with the ability to operate our bus, collect fares, drive defensively, and provide excellent customer service to our riders.
JOB DUTIES
Operate passenger coach
on demand as scheduled.
Pre and post-inspect coach to detect and report safety or maintenance problems.
Observe safe operating practices at all times.
Operate wheelchair and scooter lifts as needed; safely and properly secure mobility aids.
Answer passenger questions and requests, furnish accurate information, and appropriately deal with disorderly or unruly passengers.
Document and record essential trip information as needed.
Assist passengers with disabilities on and off the vehicle
Manually collect fare media, cash and/or assist with electronic fare application usage.
Report mechanical defects, accidents, road hazards, personal or passenger injuries to dispatch,
Supervisor or maintenance personnel
Operate a two way radio as needed.
Attend monthly safety meetings and other on-going trainings as presented.
Provide exemplary customer service at all times.
Perform other duties as assigned or required.
POSITION QUALIFICATIONS
High School Graduate or General Education Degree (GED)
Must be 21 years of age at time of hire
Experience driving large vehicles preferred, but not required
Customer Service experience preferred
Experience working with people with disabilities preferred, but not required
Competency Statement(s) Communications
Excellent verbal, writing and non-verbal skills.
Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations.
Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem solving.
Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources.
Proficiency - Able to multi-task
Must be able to read a map
Less than 4 points on driving record
No driver's license suspensions in last 7 years
Must pass background check, Department of Transportation (DOT) physical examination and
Drug/Alcohol testing
Must pass Customer Service and Safety assessment
Excellent problem solving and customer service skills
PHYSICAL DEMANDS
Physical Abilities
Walk short distances (F)
Sit for periods of time while driving route(C)
Handling/Fingering when necessary to operate the passenger coach (C)
Reach Outward with arms or legs for operation of the passenger coach (C)
Reach Above Shoulder when necessary to operate the passenger coach (O)
Climb stairs on and off bus (O)
Squat or Kneel to secure mobility aids when necessary (F)
Bend to secure
mobility aids when necessary (F)
Push/Pull
mobility aids when necessary (O)
Stand (O)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 – 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Compensation details:
17.81-17.81
PI01617b69c624-35216-30200748