Golden Chick
Shift Leader
Golden Chick, Wylie, Texas, United States, 75098
Job Title:
Shift Leader
Department:
Restaurant Operations
Reports To:
Assistant Managers and General Managers
FLSA Status:
Non-exempt
SUMMARY
This Golden Chick location is expanding and looking for a Shift Leader to join our team. We have values, vision, and a brand purpose for the future. If you would like to grow with us, then apply to be a part of our team.
ESSENTIAL DUTIES AND RESPONSIBILITIESAssists the management team in all aspects of shift management and ensures all guests have an outstanding experienceSupervises assigned stations for an entire shiftDirects, supports, coaches, and provides professional leadership to team membersBecomes certified in all stations including shift management, food handling, cash handling, customer recovery and cateringAssists with training and developing crew members in their duties and assignmentsShift leaders will also prepare food, operate POS, and stock supplies as requiredMonitors safety and security protocols are being followedEnsures all workstations are cleanResolves customer complaints in a timely, friendly, and professional mannerOpen or close the restaurant in the absence of a manager following established procedures as well as safety policiesCompletes checklists for opening, mid-shift, closing, and food safetyCommunicates with customers, team members and managers in a positive and professional mannerOther duties as assignedMust be willing to work variable schedules. Evenings, weekends, holidays
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITIES
Supervises shifts as assigned and manages restaurant under the direction of the assistant or general manager.
EDUCATION and/or EXPERIENCE
Less than high school education, GED or high school degree preferred.
LANGUAGE SKILLS
Ability to comprehend simple instructions.
COMPUTER SKILLS
No skills are required.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Must obtain State Food Handler certification within 60 days of hire.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to extreme heat from cooking equipment. The noise level in the work environment is usually moderate. Employees will be expected to purchase non-slip shoes due to wet, slippery floors and can purchase through the company at a discount.
ABOUT GOLDEN
Golden Chick is one of the fastest growing restaurant brands in the U.S. and was recognized as one of the very top brands in the country by Nation's Restaurant News. Big things are planned for the little brand that started in San Marcos back in 1967. Come join our team and reach your maximum career potential. www.goldenchick.com
Shift Leader
Department:
Restaurant Operations
Reports To:
Assistant Managers and General Managers
FLSA Status:
Non-exempt
SUMMARY
This Golden Chick location is expanding and looking for a Shift Leader to join our team. We have values, vision, and a brand purpose for the future. If you would like to grow with us, then apply to be a part of our team.
ESSENTIAL DUTIES AND RESPONSIBILITIESAssists the management team in all aspects of shift management and ensures all guests have an outstanding experienceSupervises assigned stations for an entire shiftDirects, supports, coaches, and provides professional leadership to team membersBecomes certified in all stations including shift management, food handling, cash handling, customer recovery and cateringAssists with training and developing crew members in their duties and assignmentsShift leaders will also prepare food, operate POS, and stock supplies as requiredMonitors safety and security protocols are being followedEnsures all workstations are cleanResolves customer complaints in a timely, friendly, and professional mannerOpen or close the restaurant in the absence of a manager following established procedures as well as safety policiesCompletes checklists for opening, mid-shift, closing, and food safetyCommunicates with customers, team members and managers in a positive and professional mannerOther duties as assignedMust be willing to work variable schedules. Evenings, weekends, holidays
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITIES
Supervises shifts as assigned and manages restaurant under the direction of the assistant or general manager.
EDUCATION and/or EXPERIENCE
Less than high school education, GED or high school degree preferred.
LANGUAGE SKILLS
Ability to comprehend simple instructions.
COMPUTER SKILLS
No skills are required.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Must obtain State Food Handler certification within 60 days of hire.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to extreme heat from cooking equipment. The noise level in the work environment is usually moderate. Employees will be expected to purchase non-slip shoes due to wet, slippery floors and can purchase through the company at a discount.
ABOUT GOLDEN
Golden Chick is one of the fastest growing restaurant brands in the U.S. and was recognized as one of the very top brands in the country by Nation's Restaurant News. Big things are planned for the little brand that started in San Marcos back in 1967. Come join our team and reach your maximum career potential. www.goldenchick.com