State of South Carolina
CWS Case Manager - Investigations
State of South Carolina, Ladys Island, South Carolina, United States, 29907
Salary:
$44,825.00 - $60,471.00 Annually
Location :
Beaufort County, SC
Job Type:
FTE - Full-Time
Job Number:
169480
Agency:
Department of Social Services
Division:
County Office-Beaufort
Opening Date:
09/25/2024
Closing Date:
10/1/2024 11:00 AM Eastern
Residency Requirement:
No
Class Code::
GA14
Position Number::
61061550
Normal Work Schedule::
Monday - Friday (8:30 - 5:00)
Pay Band:
Band 4
Hiring Range - Min.:
$44,825.00
Hiring Range - Max.:
$60,471.00
Opening Date:
09/25/2024
EEO Statement:
Equal Opportunity Employer
Agency Specific Application Procedures::
All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.
Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Do you have a passion to provide meaningful contributions to your community?
Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!
Job Duties:The CWS Case Manager performs case management in the Child Welfare area of Investigations in accordance with DSS Policy, Mission and GPS Practice Model. Conducting timely initial investigations of reports of child abuse and neglect and offering services to children and families who may have experienced or are at risk of experiencing child maltreatment. Performs on-call duties as assigned.Performs case management (ie, contacts, visitation, case planning) to a caseload of children and families to ensure safety, permanency and well-being. Responds to assigned intakes within identified time frames to conduct initial safety assessments of the family and home using the comprehensive Family Advocacy and Support Tool (FAST). Utilizes critical thinking skills to determine whether there are safety threats or a level of risk that constitutes child abuse or neglect under South Carolina Law. Develops safety plan when appropriate to reduce safety concerns identified in FAST assessment.Authentically engages families, other professionals within the agency, and external partners with empathy and respect; to include timely responses to telephone calls, emails, and texts. Collaborates closely with law enforcement and legal when safety concerns are present. Completes legal packets when case has been identified as needing legal action or an EPC has occurred.Makes concerted efforts to locate and engage absent parents, relatives and fictive kin to support and join the child and family team (CFT). Participates in initial CFT meetings and ensures youth and families feel heard and have a voice in the teaming process.Recommends intervention services or activities to strengthen the family and safely maintain the child(ren) in the home based on the initial assessment of safety and makes timely service referrals. Documents recommended intervention services or activities on the Family Permanency Plan.Makes concerted efforts to locate and engage absent parents, relatives and fictive kin to support and join the child and family team (CFT). Participates in initial CFT meetings and ensures youth and families feel heard and have a voice in the teaming process.Recommends intervention services or activities to strengthen the family and safely maintain the child(ren) in the home based on the initial assessment of safety and makes timely service referrals. Documents recommended intervention services or activities on the Family Permanency Plan.Maintains physical and electronic case record by composing clear, objective, and thorough documentation covering pertinent details of case activities per DSS policy and the GPS Practice Model. Ensures all case management activities are documented in CAPSS system according to time frames established by DSS policy. Ensures documentation meets quality standards and captures necessary elements pertinent to safety, permanency, well-being and case planning.Maintains child welfare certification. Completes 20 hours of training yearly to include certifications that are required yearly.Maintains an active routine of self-care and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health. Understands the impact of trauma on families and secondary trauma on child welfare staff and applies principles to support families.Performs Red Cross shelter duty or other emergency shelter duties/services as directed.Minimum and Additional Requirements
Agency Requirements:A Bachelor's Degree in Social Work, Behavioral Science, or Social Science.
A Bachelor's Degree in any other field and one (1) year experience in a related field.Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid driver's license, be able and willing to drive and to transport children and adults; must be able to lift children and to interact with children and adults in a positive manner. May require overtime hours to include weekends and work during natural disaster or deployment of staff in State issued emergency responses.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children15 days annual (vacation) leave per year15 days sick leave per year13 paid holidaysPaid Parental LeaveState Retirement Plan and Deferred Compensation ProgramsDIVISION:
CWS - Investigations
/
Beaufort County
*Important Salary Information*
With the recent implementation of the Child Welfare salary plan funded by the General Assembly beginning in July 2021, front line case managers and team leaders (supervisors) will not only earn higher starting salaries when joining DSS than in previous years, but will also enjoy supplements to their starting salaries upon completion of training and competencies, attainment of BSW/MSW degrees for front line case managers, annual increases for years of continuous service, and salary increases upon attainment of established competencies/certifications for moving into Level 2 and Level 3 salaries.
New Child Welfare case managers will earn a starting salary of at least $44,825 during initial certification, depending on education level and degree type, with up-front starting salary supplements of 2.5% ($45,947) and 5% ($47,065) for candidates holding a Bachelor of Social Work (BSW) or a Master of Social Work (MSW) degree, and 10% ($49,307) for team leaders (supervisors), respectively. Following completion of training certification, assignment of caseloads with one year of completed experience, quarterly adjustments will be made to move successful trainees into the Level 1 salary bracket and will receive at least a 15% salary increase (adjusting their salary to $51,807, $53,103 or $54,314 depending on degree type), and $56,986 for team leaders (supervisors) at that time.
Annual salary increases of up to 0.50% per year will be awarded on a quarterly basis for each consecutive year a Level 1 case manager remains in his/her class/position.
In January of 2022, DSS rolled out additional opportunities for case managers to progress from Level 1 to Levels 2 and 3, with increases in salary averaging 2.5% for each increase in the case manager's level of expertise under the salary plan. Level 2 and 3 child welfare staff will also see accelerated annual increases of 1% to 1.5% per year awarded for each continuous year served in his/her class/position. Progression from Level 1 to Levels 2 and 3 requires completion of specified requirements in the Advancement Pathway which include additional training, skill development, and practice model aligned competencies that increase in complexity as the career path progresses. Case reviews, data compliance reviews, field observations and employee self-assessments are used by supervisors to evaluate eligible employees' demonstration of competencies and skills prior to approval to advance to the subsequent level.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Have you ever been terminated or forced to resign from any job? If (Yes), please explain.
02
I understand that supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. If you have any periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be substituted for completing work history and education sections of the employment application. Employment application will be considered incomplete and not forwarded. I have read and acknowledge the above.
YesNo
03
I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available DSS positions, I will be required to provide a certified official transcript, if selected for the position.
YesNo
04
I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the event I am offered a position with the Department of Social Services.
YesNo
05
If you selected "Yes" that you are a veteran, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?
YesNo
06
Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.
07
How did you hear about this job opportunity?
HR RecruiterDSS EmployeeCareers WebsiteIndeedLinkedInSCWORKSCollege/University Job PortalSocial Media (Facebook, Instagram, etc.)Radio/TV/BillboardOther
08
If you selected "Other" or "DSS Employee" in the previous question, please list the source below.
09
Which of the following best describes your highest level of completed education?
High School Diploma or GEDAssociate DegreeBachelor's DegreeMaster's DegreeDoctorateNone of the above
10
Please provide major(s) and the date(s) you received your degree(s).
11
Please select your academic status below:
I currently have a Bachelor's degree in Social Work, Behavioral Science, or Social ScienceI will complete my Bachelor's degree within the next 30 days.A Bachelor's or Master's Degree in a Social work or Social Welfare program accredited by the Council on accredited institution, plus experience as a professional Social Worker.None of the above.
12
Do you have at least one (1) year of experience in Social Services (Ex: case management, teaching, counseling, determining eligibility for programs)?
YesNo
Required Question
$44,825.00 - $60,471.00 Annually
Location :
Beaufort County, SC
Job Type:
FTE - Full-Time
Job Number:
169480
Agency:
Department of Social Services
Division:
County Office-Beaufort
Opening Date:
09/25/2024
Closing Date:
10/1/2024 11:00 AM Eastern
Residency Requirement:
No
Class Code::
GA14
Position Number::
61061550
Normal Work Schedule::
Monday - Friday (8:30 - 5:00)
Pay Band:
Band 4
Hiring Range - Min.:
$44,825.00
Hiring Range - Max.:
$60,471.00
Opening Date:
09/25/2024
EEO Statement:
Equal Opportunity Employer
Agency Specific Application Procedures::
All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.
Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Do you have a passion to provide meaningful contributions to your community?
Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!
Job Duties:The CWS Case Manager performs case management in the Child Welfare area of Investigations in accordance with DSS Policy, Mission and GPS Practice Model. Conducting timely initial investigations of reports of child abuse and neglect and offering services to children and families who may have experienced or are at risk of experiencing child maltreatment. Performs on-call duties as assigned.Performs case management (ie, contacts, visitation, case planning) to a caseload of children and families to ensure safety, permanency and well-being. Responds to assigned intakes within identified time frames to conduct initial safety assessments of the family and home using the comprehensive Family Advocacy and Support Tool (FAST). Utilizes critical thinking skills to determine whether there are safety threats or a level of risk that constitutes child abuse or neglect under South Carolina Law. Develops safety plan when appropriate to reduce safety concerns identified in FAST assessment.Authentically engages families, other professionals within the agency, and external partners with empathy and respect; to include timely responses to telephone calls, emails, and texts. Collaborates closely with law enforcement and legal when safety concerns are present. Completes legal packets when case has been identified as needing legal action or an EPC has occurred.Makes concerted efforts to locate and engage absent parents, relatives and fictive kin to support and join the child and family team (CFT). Participates in initial CFT meetings and ensures youth and families feel heard and have a voice in the teaming process.Recommends intervention services or activities to strengthen the family and safely maintain the child(ren) in the home based on the initial assessment of safety and makes timely service referrals. Documents recommended intervention services or activities on the Family Permanency Plan.Makes concerted efforts to locate and engage absent parents, relatives and fictive kin to support and join the child and family team (CFT). Participates in initial CFT meetings and ensures youth and families feel heard and have a voice in the teaming process.Recommends intervention services or activities to strengthen the family and safely maintain the child(ren) in the home based on the initial assessment of safety and makes timely service referrals. Documents recommended intervention services or activities on the Family Permanency Plan.Maintains physical and electronic case record by composing clear, objective, and thorough documentation covering pertinent details of case activities per DSS policy and the GPS Practice Model. Ensures all case management activities are documented in CAPSS system according to time frames established by DSS policy. Ensures documentation meets quality standards and captures necessary elements pertinent to safety, permanency, well-being and case planning.Maintains child welfare certification. Completes 20 hours of training yearly to include certifications that are required yearly.Maintains an active routine of self-care and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health. Understands the impact of trauma on families and secondary trauma on child welfare staff and applies principles to support families.Performs Red Cross shelter duty or other emergency shelter duties/services as directed.Minimum and Additional Requirements
Agency Requirements:A Bachelor's Degree in Social Work, Behavioral Science, or Social Science.
A Bachelor's Degree in any other field and one (1) year experience in a related field.Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid driver's license, be able and willing to drive and to transport children and adults; must be able to lift children and to interact with children and adults in a positive manner. May require overtime hours to include weekends and work during natural disaster or deployment of staff in State issued emergency responses.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children15 days annual (vacation) leave per year15 days sick leave per year13 paid holidaysPaid Parental LeaveState Retirement Plan and Deferred Compensation ProgramsDIVISION:
CWS - Investigations
/
Beaufort County
*Important Salary Information*
With the recent implementation of the Child Welfare salary plan funded by the General Assembly beginning in July 2021, front line case managers and team leaders (supervisors) will not only earn higher starting salaries when joining DSS than in previous years, but will also enjoy supplements to their starting salaries upon completion of training and competencies, attainment of BSW/MSW degrees for front line case managers, annual increases for years of continuous service, and salary increases upon attainment of established competencies/certifications for moving into Level 2 and Level 3 salaries.
New Child Welfare case managers will earn a starting salary of at least $44,825 during initial certification, depending on education level and degree type, with up-front starting salary supplements of 2.5% ($45,947) and 5% ($47,065) for candidates holding a Bachelor of Social Work (BSW) or a Master of Social Work (MSW) degree, and 10% ($49,307) for team leaders (supervisors), respectively. Following completion of training certification, assignment of caseloads with one year of completed experience, quarterly adjustments will be made to move successful trainees into the Level 1 salary bracket and will receive at least a 15% salary increase (adjusting their salary to $51,807, $53,103 or $54,314 depending on degree type), and $56,986 for team leaders (supervisors) at that time.
Annual salary increases of up to 0.50% per year will be awarded on a quarterly basis for each consecutive year a Level 1 case manager remains in his/her class/position.
In January of 2022, DSS rolled out additional opportunities for case managers to progress from Level 1 to Levels 2 and 3, with increases in salary averaging 2.5% for each increase in the case manager's level of expertise under the salary plan. Level 2 and 3 child welfare staff will also see accelerated annual increases of 1% to 1.5% per year awarded for each continuous year served in his/her class/position. Progression from Level 1 to Levels 2 and 3 requires completion of specified requirements in the Advancement Pathway which include additional training, skill development, and practice model aligned competencies that increase in complexity as the career path progresses. Case reviews, data compliance reviews, field observations and employee self-assessments are used by supervisors to evaluate eligible employees' demonstration of competencies and skills prior to approval to advance to the subsequent level.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Have you ever been terminated or forced to resign from any job? If (Yes), please explain.
02
I understand that supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. If you have any periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be substituted for completing work history and education sections of the employment application. Employment application will be considered incomplete and not forwarded. I have read and acknowledge the above.
YesNo
03
I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available DSS positions, I will be required to provide a certified official transcript, if selected for the position.
YesNo
04
I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the event I am offered a position with the Department of Social Services.
YesNo
05
If you selected "Yes" that you are a veteran, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?
YesNo
06
Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.
07
How did you hear about this job opportunity?
HR RecruiterDSS EmployeeCareers WebsiteIndeedLinkedInSCWORKSCollege/University Job PortalSocial Media (Facebook, Instagram, etc.)Radio/TV/BillboardOther
08
If you selected "Other" or "DSS Employee" in the previous question, please list the source below.
09
Which of the following best describes your highest level of completed education?
High School Diploma or GEDAssociate DegreeBachelor's DegreeMaster's DegreeDoctorateNone of the above
10
Please provide major(s) and the date(s) you received your degree(s).
11
Please select your academic status below:
I currently have a Bachelor's degree in Social Work, Behavioral Science, or Social ScienceI will complete my Bachelor's degree within the next 30 days.A Bachelor's or Master's Degree in a Social work or Social Welfare program accredited by the Council on accredited institution, plus experience as a professional Social Worker.None of the above.
12
Do you have at least one (1) year of experience in Social Services (Ex: case management, teaching, counseling, determining eligibility for programs)?
YesNo
Required Question