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Mindlance

QA Manager

Mindlance, Dallas, Texas, United States, 75215


12-18 Months Contract - no possibility of converting to FTE/Perm

Dallas, TX is the preferred location but can consider 100% REMOTE for Strong Candidates - Look for someone who is local to Dallas or Texas and come Onsite or work on Hybrid model.

QA ManagerThere are total of 4 teams (Onshore & Offshore) - which will divided in 2 different teams1 team - servicing portfolio2nd team - Origination & Operations portfolio

Need this new Manager for servicing portfolios - collaborating with other managers and stakeholders.

Key Responsibilities:Direct the enterprise level development of the QA strategy, methodology, discipline, and frameworkContinuously evolve the Quality Engineering strategy, approach, and execution for the consumer lending IT landscapeProvide strategic direction and execution support for the QA leadership team across consumer loan origination, servicing, data, and system performance portfolios.Provide leadership and technical expertise within Quality Engineering, implementing industry leading practices and solutionsProvide the mentorship, guidance, and support to continuously improve the quality outcomes via test automation and innovation.Participate in interviews, induction, training, and performance evaluation of all core QE team members (leads and subject matter specialists)Implement and maintain quality engineering standards and govern it for high levels of adherence.Establish synergy with application development & support teams adhere to QA strategy principles, guidelines, and best practices.Deliver continuous QA improvements, demonstrated through year-on-year improvements in the metrics/SLA, with a continuous improvement quarterly planReview the utilization of Capacity, Testing Tools (Functional, Automation, Performance, Data), Environment, and Knowledge levelsReview the QA activities, leading practices, risks, and the impact to the projects/releasesReview the root cause analysis of the key issues related to the quality & implement corrective and preventive (CAPA) actions.Review the utilization of Capacity, Testing Tools (Functional, Automation, Performance, Data), Environment, and Knowledge AssetsGather and present Quality Metrics, KPI, SLA, Trends to the IT and Business stakeholders.Serve as an escalation point for testing and quality engineering matters and act as the primary point of contact for QE teams.

Desired Skills:QA Program Management experience across multiple projects, in a global delivery model, with an innovation mindsetExperience leading multiple aspects of testing, such as system, functional, regression, performance, etc;Experience with QA in agile and waterfall methodologies.Experience managing/developing coding of automate tests including unit, code UI and load testing.Provide thought leadership regarding adoption of emerging trends in software quality assurance.Proactive, strong-minded, quick thinker, and assertive personality with strong persuasion and negotiation skillsExcellent multi-level communication skills with key stakeholders - to provide timely updates to VP, C-Suite in both IT and BusinessProviding leadership and building and maintaining strong win-win relationships aross business, IT, vendor partners and third party providersExcellent coordination skills in a fast-paced multi-vendor, Agile environmentStrong leader with experience in implementing and shaping QA processes and strategiesStrong technical skills in functional and non-functional testing, manual and automationVery strong skills in Risk Management - Risk Identification and MitigationExperience managing testing departments or testing functions in an outsourced, managed services modelAbility to deliver large and complex programs, activities, & processes - motivate a team and recognize the top talents.

TOP SKILLS:Needs a Senior professional who has experience managing Onshore & Offshore teams (required)Managing 25 - 30 QA professionalsUI PATHPOSTMANSeleniumRoot Cause analysis360 degree of QA functionsBanking experience - specific to Loans (Auto loans, Auto Finance majorily & Personal loans - No Mortgage)Someone who knows how servicing & Origination worksWill communicate with different CIOs & Directors within the group and external stakeholders.

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."