R. E. Darling Co., Inc.
Quality Assurance Manager
R. E. Darling Co., Inc., Tucson, Arizona, United States, 85718
This position will require access to ITAR and/or EAR controlled technical data, technology or source code, and requires that all individuals in this role be authorized to access such information
General Description
The Quality Assurance Manager reports to the Director of Operations. The Quality Assurance Manager is responsible for establishing, monitoring, and maintaining a Quality System that will ensure the products manufactured at REDAR are of the highest quality and meet our customer needs. The position requires a strong understanding of the quality assurance methods and systems used within the defense manufacturing setting. The position requires good managerial, supervisory, organizational, and problem solving skills. On a daily basis, the Quality Assurance Manager interacts with all levels of the organization, customers, vendors, and government representatives. Good communication, interpersonal, and group interaction skills are essential.
Primary ResponsibilitiesCoordinates and leads the site's quality assurance strategy and its execution to ensure the production of quality products consistent with applicable requirements and standardsFunction as Management Representative for AS-9100 Quality Management SystemOversee the performance of the Quality Assurance DepartmentEffectively balance representing the Voice of the Customer with being an overall business partnerEducation and Experience
Bachelor's degree within a technical field will be considered10+ years Quality Assurance management experience in a manufacturing environment required. Experience in rubber and/or composites field preferred.Minimum three (3) years of experience within DOD settingASQ Certified Manager of Quality/Organizational Excellence or Certified Quality Engineer requiredExperience creating and ensuring quality system documentation, including work instructions, departmental policies, and procedures are current and compliantIn-depth knowledge of manufacturing process control, root cause determination, and corrective actionAbility to read and interpret engineering drawings, customer specifications and military specificationsExperience implementing and maintaining a quality system certified to a recognized national or international standard (e.g. - AS9100, ISO-9001, ISO-13485, IATF 16949)Demonstrated ability and willingness to develop subordinates and teach quality tools/principles to the entire organizationSpecific Tasks and Focus Areas
Coordinates and leads the site's quality assurance strategy and its execution to ensure the production of quality products consistent with applicable requirements and standards
Responsible for identifying, analyzing, and developing improvements in quality, customer relationships, customer service, and productivityDrives continuous improvement in processes and systems through the use of Quality Engineering principles, tools, and techniquesPrepares for and oversees compliance audits of REDAR's Quality Management System (Customer and 3rd Party)Oversees customer returns
Function as Management Representative for AS-9100 Quality Management System
Ensures REDAR's Quality Management System conforms to internal, customer, and regulatory/legal requirementsPlans and conducts Management Review MeetingsInteract with registrar to schedule ongoing 3rd Party quality system auditsLead effort to respond to identified non-conformances during 3rd Party audits
Oversees the performance of the Quality Assurance Department
Develops performance objectives for the Quality function based upon corporate and plant quality objectives. Has both the authority and responsibility to assure these goals are attained. Prioritizes activities for the Quality organization to achieve desired results and deadlines.Sets department goals, objectives, and priorities
Encourages employee participation and contribution to planningMotivates every employee to take responsibility for and be accountable for achieving department and company goalsBuilds teamwork such that every employee values the achievement of the department and the company more than their personal achievement
Periodically reviews and evaluates the department's accomplishments with the team
Regularly reviews department structure and staffing levels (salaried and hourly) to identify changes needed to support current and future business environmentCreates a professional, satisfied, and efficient work team that gives 100% effort to every task
Improves the performance of every employee every yearIdentifies employee strengths and weaknesses; look to leverage strengths and improve weaknessesDetermines employee growth desires and capabilitiesIdentifies job required training, tools, aides, etc. needed to help improve job performance
Communicates effectively with every employee such that they thoroughly understand expectations and performance requirements
Flows down responsibilities, goals, and objectives to employeesProvides feedback to employees throughout the year on their performanceReviews progress on meeting goals and objectives throughout the yearProvides "daily care and feeding" for employees
Effectively balance representing the Voice of the Customer with being an overall business partner
Effectively identify and understand risks associated with decisionsPromote open discussion of differing opinions so that the best business decision can be madeDemonstrate a good working knowledge of other business functions to allow for effective communication and implementation of changeUnderstand overall company objectives and effectively balance competing prioritiesMake fact-based decisions. Primary emphasis is on product quality and protecting the Customer, but overall business needs to be considered as well (risk management).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
General Description
The Quality Assurance Manager reports to the Director of Operations. The Quality Assurance Manager is responsible for establishing, monitoring, and maintaining a Quality System that will ensure the products manufactured at REDAR are of the highest quality and meet our customer needs. The position requires a strong understanding of the quality assurance methods and systems used within the defense manufacturing setting. The position requires good managerial, supervisory, organizational, and problem solving skills. On a daily basis, the Quality Assurance Manager interacts with all levels of the organization, customers, vendors, and government representatives. Good communication, interpersonal, and group interaction skills are essential.
Primary ResponsibilitiesCoordinates and leads the site's quality assurance strategy and its execution to ensure the production of quality products consistent with applicable requirements and standardsFunction as Management Representative for AS-9100 Quality Management SystemOversee the performance of the Quality Assurance DepartmentEffectively balance representing the Voice of the Customer with being an overall business partnerEducation and Experience
Bachelor's degree within a technical field will be considered10+ years Quality Assurance management experience in a manufacturing environment required. Experience in rubber and/or composites field preferred.Minimum three (3) years of experience within DOD settingASQ Certified Manager of Quality/Organizational Excellence or Certified Quality Engineer requiredExperience creating and ensuring quality system documentation, including work instructions, departmental policies, and procedures are current and compliantIn-depth knowledge of manufacturing process control, root cause determination, and corrective actionAbility to read and interpret engineering drawings, customer specifications and military specificationsExperience implementing and maintaining a quality system certified to a recognized national or international standard (e.g. - AS9100, ISO-9001, ISO-13485, IATF 16949)Demonstrated ability and willingness to develop subordinates and teach quality tools/principles to the entire organizationSpecific Tasks and Focus Areas
Coordinates and leads the site's quality assurance strategy and its execution to ensure the production of quality products consistent with applicable requirements and standards
Responsible for identifying, analyzing, and developing improvements in quality, customer relationships, customer service, and productivityDrives continuous improvement in processes and systems through the use of Quality Engineering principles, tools, and techniquesPrepares for and oversees compliance audits of REDAR's Quality Management System (Customer and 3rd Party)Oversees customer returns
Function as Management Representative for AS-9100 Quality Management System
Ensures REDAR's Quality Management System conforms to internal, customer, and regulatory/legal requirementsPlans and conducts Management Review MeetingsInteract with registrar to schedule ongoing 3rd Party quality system auditsLead effort to respond to identified non-conformances during 3rd Party audits
Oversees the performance of the Quality Assurance Department
Develops performance objectives for the Quality function based upon corporate and plant quality objectives. Has both the authority and responsibility to assure these goals are attained. Prioritizes activities for the Quality organization to achieve desired results and deadlines.Sets department goals, objectives, and priorities
Encourages employee participation and contribution to planningMotivates every employee to take responsibility for and be accountable for achieving department and company goalsBuilds teamwork such that every employee values the achievement of the department and the company more than their personal achievement
Periodically reviews and evaluates the department's accomplishments with the team
Regularly reviews department structure and staffing levels (salaried and hourly) to identify changes needed to support current and future business environmentCreates a professional, satisfied, and efficient work team that gives 100% effort to every task
Improves the performance of every employee every yearIdentifies employee strengths and weaknesses; look to leverage strengths and improve weaknessesDetermines employee growth desires and capabilitiesIdentifies job required training, tools, aides, etc. needed to help improve job performance
Communicates effectively with every employee such that they thoroughly understand expectations and performance requirements
Flows down responsibilities, goals, and objectives to employeesProvides feedback to employees throughout the year on their performanceReviews progress on meeting goals and objectives throughout the yearProvides "daily care and feeding" for employees
Effectively balance representing the Voice of the Customer with being an overall business partner
Effectively identify and understand risks associated with decisionsPromote open discussion of differing opinions so that the best business decision can be madeDemonstrate a good working knowledge of other business functions to allow for effective communication and implementation of changeUnderstand overall company objectives and effectively balance competing prioritiesMake fact-based decisions. Primary emphasis is on product quality and protecting the Customer, but overall business needs to be considered as well (risk management).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)