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North Texas Behavioral Health Authority

Competency Restoration Program Coordinator

North Texas Behavioral Health Authority, Dallas, Texas, United States, 75215


Title: Competency Restoration Program Coordinator

Do you have a passion for helping others and want a career where you can make a difference? Then join our NTBHA team. We have proved to be a strong, self-sufficient and enduring foundation within our community. We are committed to connecting and serving our clients where they live.

We are responsible for developing a collaborative system of care for individuals in crisis in the NTBHA service area. We are focused on trauma-informed, resilience-oriented care in all services provided.

Position Role Summary:

Must be a Licensed Practitioner of the Healing Arts (LPHA) in the state of Texas: RN, RN-APN, PA, LPC, LCSW, PhD, or LMFT required.

NTBHA is seeking a licensed professional with excellent organizational, clinical and management skills to startup and manage a competency restoration program contract with private psychiatric hospitals. The administrator will participate in the design, implementation, refinement and adaptation of programs and in planning future program strategies. Programs will demonstrate long-term strategies of investment in local reform, research, experimentation, and communications that seek to create ensure their success.

In this role, the administrator will be called upon to: deliver under pressure and consistently produce high-quality work; build effective relationships and work proactively with other departments and agencies; anticipate potential issues and propose solutions; offer assistance and service to team members; and present ideas for improvement and be able to create a project plan to execute these improvements. The administrator will have responsibility for and will share in additional administrative, clinical, programmatic, and budgetary operations, including monitoring performance, outcomes and cost effectiveness.

The administrator will: keep abreast of current events, developments and issues in the field to maintain a balanced and objective perspective and approach to programs; support and maintain relationships with county and municipal departments, treatment providers and related agencies.

Requires availability and flexible work hours (after hours) to meet program needs.

Responsible for compliance with NTBHA policies and procedures and state regularity codes.

Qualifications required: Master's degree in social work, psychology, human services, counseling or a related field. Applicants are preferred to be a fully licensed LPHA within the State of Texas; a minimum of 5 years of experience in operating, supervising, and monitoring forensic and competency restoration programs will be considered as a substitute. At least three years' experience with direct care of persons with serious mental illness and/or substance use disorders. At least two years of experience in program development, grant program operation and reporting, data tracking, design, and review. Ability to develop and maintain data and performance tracking for competency restoration programs at private psychiatric hospitals, maintain compliance with state-required monitoring and reporting of competency restoration programs, and coordinating efforts between local hospitals and HHSC Knowledge of Texas competency restoration procedures and laws as well as competency restoration curriculum and process. Experience with participating in a treatment team that develops and monitors treatment plans for persons with severe persistent mental illness and substance use disorders. Have experience with the implementation of evidence-based curriculum for mental health services, preferably in competency restoration. Experience in and knowledge of trauma-informed care, harm reduction and recovery principles and standards of care. Experience with and familiarity of rules and requirements for competency restoration programs, forensic commitments, and TRR services. Possess and maintains a valid driver's license. Pass and maintain a clear background record as required for healthcare organizations under state and federal contracts. Advanced Microsoft Office Suite skills - Outlook, Word, Excel, PowerPoint, etc., with an ability to become familiar with company-specific programs and software. Must be able to work on and have knowledge of a PC (personal computer). Job duties, responsibilities, and skills:

Work independently and make decisions consistent with applicable rules, regulations, policies and procedures. Oversee the performance of the competency restoration hospital programs. Meet regularly with hospital staff to maintain program performance in accordance with local and state contracts. Provide liaison between the Chief of Intensive and Forensic Services and community partners and agencies involved with program. Create, analyze, prepare, and maintain records, files, documents, reports, and correspondence. Identify and facilitate solutions for recognized problems. Use effective written and oral communication skills with individuals from diverse cultural and socio-economic backgrounds. Constructively and efficiently work with other professionals and staff, community representatives, persons with disabilities, and family members. Develop effective inter- and intra-team relationships to encourage and support communication among various organizations. Respect diversity and develop an environment of professionalism and acceptance toward all employees, patients and visitors. Maintains liaison with personnel from state regulatory bodies and from program hospitals. Provide consultation and technical assistance to contracted providers. Assist providers with developing and/or improving program design. Assist in the operation and monitoring of competency restoration programs in psychiatric hospitals under contract with NTBHA. Assist in the training and orientation of hospital staff that are participants in competency restoration contracts with NTBHA. Meet as needed with hospital staff to ensure effective operation of competency restoration contracts. Provide liaison between NTBHA, and psychiatric hospitals participating in competency restoration. Assist the Chief of Intensive and Forensic Services in various duties related to competency restoration programs. This position may require some travel throughout the counties served by NTBHA: Dallas, Ellis, Rockwall, Kaufman, Navarro, and Hunt. Requires cellular availability after hours and flexible work hours to meet program needs. Responsible for adherence to and compliance with NTBHA policies and procedures and state regulatory codes. Duties and projects may be assigned or changed to meet business needs. Bilingual ability preferred but not required.

NTBHA is deeply committed to diversity, equity, and inclusion, both in our hiring practices and in our experiences as employees. We strive to create a mindful and respectful environment and culture that is free of perceived harassment, racism, and discrimination, creating an environment of understanding and compassion for all lived experiences.