Institute of Inspection , Cleaning and Restoration Certification
Water Restoration Technician
Institute of Inspection , Cleaning and Restoration Certification, Greenfield, Indiana, United States, 46140
Position Overview
Come join our expanding team! A Water Restoration Technician monitors, inspects, and completes tasks for Water Restoration jobs to ensure completion of drying, as well as demolition and various restoration activities. They prepare and review documentation according to company policies and procedures, as well as explain restoration procedures to customers to ensure they are comfortable with the process. Experience preferred, but we will train the right person!
Compensation $18-$20 per hour dependent on qualifications
BenefitsPaid VacationPaid Sick DaysPaid HolidaysOn-Call BonusJob Requirements
High school graduate or equivalentExperience in the restoration or construction industry not required but preferred.Valid Drivers' License and satisfactory driving recordGood verbal and written and communication skillsGood customer service skillsJob Responsibilities
Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisorCompletes assigned jobs according to company processes while maintaining quality control on each jobPerforms water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisorEnsures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisorInspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessaryPerforms daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgencyResponsible for making daily adjustments to the drying plan based on meter readingsInspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessaryResolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staffPrepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $18.00 - $20.00 per hour
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
Come join our expanding team! A Water Restoration Technician monitors, inspects, and completes tasks for Water Restoration jobs to ensure completion of drying, as well as demolition and various restoration activities. They prepare and review documentation according to company policies and procedures, as well as explain restoration procedures to customers to ensure they are comfortable with the process. Experience preferred, but we will train the right person!
Compensation $18-$20 per hour dependent on qualifications
BenefitsPaid VacationPaid Sick DaysPaid HolidaysOn-Call BonusJob Requirements
High school graduate or equivalentExperience in the restoration or construction industry not required but preferred.Valid Drivers' License and satisfactory driving recordGood verbal and written and communication skillsGood customer service skillsJob Responsibilities
Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisorCompletes assigned jobs according to company processes while maintaining quality control on each jobPerforms water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisorEnsures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisorInspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessaryPerforms daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgencyResponsible for making daily adjustments to the drying plan based on meter readingsInspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessaryResolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staffPrepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $18.00 - $20.00 per hour
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.