Pratum Companies
Traveling Community Manager (Affordable Housing)
Pratum Companies, Gaithersburg, Maryland, us, 20883
Traveling Community Manager (Affordable Housing)
This position is responsible for providing on-site management of one or more residential multifamily apartment communities. This role will require travel throughout Pratum's portfolio nationwide. Although the
Washington DC Metropolitan area, including Virginia and Maryland
are primarily be where support is needed, overnight travel to any state for operational coverage is a requirement of the role. Ideal candidate will live within 30 minutes of a major airport in the mid-Atlantic (e.g. DC, MD, VA, WV, PA, DE), midwest (e.g. IN, OH, IL, KY), south (e.g. NC, SC, TX, FL,).
Reliable transportation is a MUST.
Essential Duties and ResponsibilitiesProvide on-site management of one or more residential multifamily apartment communities.Manage the day-to-day outreach, sales and customer service efforts to meet and exceed performance targetsMonitor property and staff to ensure compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programsProvide affordable housing and rental services to ensure compliance with certifications, recertifications, leases, etc.Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and eventsPrepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requestedLead staffing, training and development initiatives for the property to ensure the best talent is part of the property teamRequirements
The successful Traveling Community Manager will have the following qualifications:
Marketing, leasing, and leadership experienceFour (4) years of experience working in Tax-Credit, HUD Project Based Section 8 and Market-Rate property managementStrong operational, compliance and regulatory understanding, including deep HUD Project Based Section 8 programs and Low-Income Housing Tax Credit (LIHTC) familiarity and knowledgeTwo (2) years supervisory experience is preferred, with a track record of effectively working with all levels of staff and managementMust be knowledgeable of all local, state and federal Fair Housing laws and regulationsSuperior customer service skills and the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanorAbility to effectively and accurately communicate and present information verbally and in writingMust be proficient with MS Office suite applications (e.g. Outlook, Word, Excel, Teams, etc.)Experience and proficiency with RealPage OneSite is required, and Yardi software systems is preferredPossess proven financial and accounting acumen, with demonstrated ability to read a budget, conduct financial analysis and provide practical narrative and financial reportingCPO, COS and/or BOS certifications preferredHCCP & SHCM or equivalent preferredEducation
High school diploma, GED or Equivalent. Ability to read and write English fluently, accurately perform intermediate mathematical functions and understand and perform all on-site resident management software functions.
Professional Experience
A minimum of three years of experience in residential property management as a Community Manager
Attendance/Travel Requirements
The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours.
Computer Skills
Minimum of basic knowledge of computers
Ability to use Outlook and OneSite/Yardi
Intermediate knowledge of Microsoft Suites
Minimum of basic Internet knowledge
Physical Demands
Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or move/maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.
Learning & Development
Maintaining a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.
Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare benefits including:
Medical, Dental & VisionPaid Vacation & HolidaysPaid Personal/ Sick LeaveCompany Paid Life InsuranceCompany Paid Short-Term and Long-Term Disability InsuranceSupplemental Life Insurance (self, spouse, child[rem])Retirement Savings Plan with company matchCompany outings and eventsTo learn more about Pratum Companies, please click herePratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer
This position is responsible for providing on-site management of one or more residential multifamily apartment communities. This role will require travel throughout Pratum's portfolio nationwide. Although the
Washington DC Metropolitan area, including Virginia and Maryland
are primarily be where support is needed, overnight travel to any state for operational coverage is a requirement of the role. Ideal candidate will live within 30 minutes of a major airport in the mid-Atlantic (e.g. DC, MD, VA, WV, PA, DE), midwest (e.g. IN, OH, IL, KY), south (e.g. NC, SC, TX, FL,).
Reliable transportation is a MUST.
Essential Duties and ResponsibilitiesProvide on-site management of one or more residential multifamily apartment communities.Manage the day-to-day outreach, sales and customer service efforts to meet and exceed performance targetsMonitor property and staff to ensure compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programsProvide affordable housing and rental services to ensure compliance with certifications, recertifications, leases, etc.Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and eventsPrepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requestedLead staffing, training and development initiatives for the property to ensure the best talent is part of the property teamRequirements
The successful Traveling Community Manager will have the following qualifications:
Marketing, leasing, and leadership experienceFour (4) years of experience working in Tax-Credit, HUD Project Based Section 8 and Market-Rate property managementStrong operational, compliance and regulatory understanding, including deep HUD Project Based Section 8 programs and Low-Income Housing Tax Credit (LIHTC) familiarity and knowledgeTwo (2) years supervisory experience is preferred, with a track record of effectively working with all levels of staff and managementMust be knowledgeable of all local, state and federal Fair Housing laws and regulationsSuperior customer service skills and the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanorAbility to effectively and accurately communicate and present information verbally and in writingMust be proficient with MS Office suite applications (e.g. Outlook, Word, Excel, Teams, etc.)Experience and proficiency with RealPage OneSite is required, and Yardi software systems is preferredPossess proven financial and accounting acumen, with demonstrated ability to read a budget, conduct financial analysis and provide practical narrative and financial reportingCPO, COS and/or BOS certifications preferredHCCP & SHCM or equivalent preferredEducation
High school diploma, GED or Equivalent. Ability to read and write English fluently, accurately perform intermediate mathematical functions and understand and perform all on-site resident management software functions.
Professional Experience
A minimum of three years of experience in residential property management as a Community Manager
Attendance/Travel Requirements
The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours.
Computer Skills
Minimum of basic knowledge of computers
Ability to use Outlook and OneSite/Yardi
Intermediate knowledge of Microsoft Suites
Minimum of basic Internet knowledge
Physical Demands
Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or move/maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.
Learning & Development
Maintaining a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.
Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare benefits including:
Medical, Dental & VisionPaid Vacation & HolidaysPaid Personal/ Sick LeaveCompany Paid Life InsuranceCompany Paid Short-Term and Long-Term Disability InsuranceSupplemental Life Insurance (self, spouse, child[rem])Retirement Savings Plan with company matchCompany outings and eventsTo learn more about Pratum Companies, please click herePratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer