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Cresta Residential LLC

Assistant Property Manager - Spanish and English fluency required

Cresta Residential LLC, Tulsa, Oklahoma, United States, 74145


We are looking for a bi-lingual Assistant Property Manager at one of our apartment communities in Tulsa. Spanish and English fluency are required.

Assistant Manager

Essential Duties and Responsibilities

FINANCIAL• In conjunction with Regional Manager and the Community Director they are responsible for staying within the established budget guidelines throughout the year.• Actively maintain and report monthly variances and narratives.• Ensures that all rents are collected when due and posted in a timely manner.• Makes sure that all bank deposits are made immediately, and deposits are recorded to the daily.• Supports the Community Director to perform evictions as required on delinquent rents.• Supports the Community Director with constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. The property manager is responsible for approving and submitting all invoices to corporate office for payment.

SAFETY• Reports all liability and community incidents to the Community Director immediately to be submitted to the corporate office.• Support Community Director with action items relative to safety checklists with maintenance staff.

ADMINISTRATIVE/OFFICE• Supports Community Director to ensures that lease files are complete, and that completion of leases is being executed properly through BlueMoon.• Responsible for offices opening on schedule, condition of office, and model apartment.• Attends scheduled corporate management meetings as requested by Community Director or corporate office.• Maintains records on all aspects of management activity on a daily, weekly, and monthly basis. Supports Community director for submission of required reports to corporate offices on a weekly and monthly basis.

RESIDENT RELATIONS• Maintain a positive customer service attitude.• Periodic inspection with residents move-in/move-outs.• Review all notices to vacate to determine the cause of the move-out.• Support Community Director to initiate and implement policies/procedures to maintain resident communications, e.g., complaints, service requests, etc.

MAINTENANCE• Physically walk and inspect community on a regular basis; check on vacant apartments.• Updates board indicating vacancy status daily. Coordinates with maintenance and make-ready staff to ensure timely condition of apartments after move-out.• Work closely with Lead Maintenance to monitor and schedule all maintenance activity.

MARKETING/LEASING• Support Community Director with conducting market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions.• Welcome and show community to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork.• Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.