Casa Esperanza
Recovery Specialist CSS Conexiones (Per Diem) On Call
Casa Esperanza, Tewksbury, Massachusetts, us, 01876
About Casa Esperanza
Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $12.5 million and more than $12 million in assets.
About the role
Ensures the safety of the program environment by assuring program security, monitoring and other supportive tasks. Oversees the day-to-day activities at the program and ensure the safety and security of clients at all times. Staffs the front desk, answers the phones, manages the daily client schedule, ensures that all client activities are completed, and manages the safety and security requirements for the house. Responsible for completing regular rounds, facilitating groups, and other administrative duties as assigned. Provides crisis intervention and medication monitoring. Must have computer/data entry skills. Must be English/Spanish bilingual. All shifts are awake shifts.What you'll do
Implements all safety and security requirements, including fire drills, evacuation procedures, alarm and camera monitoring.Reports all safety and security concerns to appropriate authorities and staff (ie, 911 / Best Team, Emergency Services, Floor Manager, Program Director, Senior Clinical Staff on Site, etc.)Responsible for crisis intervention, counseling, and groups as neededMust participate in all mandatory safety and security trainingsMust participate in regularly scheduled Program and All Agency meetingsCoordinates all scheduled client activities and refers clients to appropriate staff for support.Ensures that all windows and doors are secure, alarms are set.Ensures that all items that are potentially dangerous are secured in a locked location, i.e. knives, curling irons, irons, razors, etc.Monitors all use of client medications including over-the-counter medicationsMakes client medications available at prescribed intervalsObserves and records that all medication has been taken in the medication logSecures all client personal property in the designated secure location and completes property logConducts walkthroughs every two hours and completes. checklist and logs as requiredEnsure all clients, visitors and staff sign in and outCommunicates with Case Management staff before and after the shift about client issues or concerns.Work collaboratively with Case Managers and Nursing Staff to provide assistance to the clients.Observes building and grounds and reports anything unusual to supervisor / nurse on duty.Records client issues or concerns in the Communication LogAssist with returning phone calls to potential clients for bed availabilityCompile and label intake packets for new admissionsSearch belongings on admission and at discharge and otherwise directed by supervisorComplete paperwork for discharging clients, ensuring proper paperwork is signed before the client leaves the unitPack client belongings in the event that a client leaves unexpectedly; including the lock-up bag, medications, phone, etc.Help the Case Manager with supervised urine screens and belongings searchesComplete rounds with the client observation checklist to ensure each client is accounted forEscort clients on Fresh Air breaks and meal timesInventory linens and/or supplies as neededInform management if you are familiar with a client from your personal life as this could be a potential conflict.Comply with all Agency policies and proceduresRemain on the unit until replacement coverage arrivesOther related duties as assignedQualifications
High School Diploma or GED required, Associates Degree preferredLADC II or LADC III preferredKnowledge of addiction recovery process, or willingness to acquire within first six months of employmentCounseling and Substance Use trainingFirst Aid/CPR Certification (or willingness to obtain certification upon hire)Overdose Prevention trainingServSafe Certification or ability to obtain upon hireMust demonstrate ability to relate to a substance use treatment population in a sensitive mannerInterest and willingness to work in a multicultural setting.Identifies and resolves problems in a timely mannerUses reason even when dealing with emotional topics.Manages difficult or emotional client situations;Responds promptly to client needs and maintains confidentiality.Excellent customer serviceDriver's license in good standingSchedule
Per Diem - Availability Mon - Sun from (1 Shift) 6am to 2pm - (2 Shift) 2pm to 10pm - (3 Shift) 10pm to 6am
Hourly Rate: From 18.50 to $24.50 per Hour
What we offer:
Casa Esperanza Benefits Package:
ComPsych Guidance Resources - EAP
Physical & Mental Requirements
While performing the duties of this job the employee is regularly required to walk, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.
At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That's why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Casa Esperanza's EEO Statement
Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.
We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@casaesperanza.org.
The pay range for this role is:
18.50 - 24.50 USD per hour (Conexiones CSS Program)
Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $12.5 million and more than $12 million in assets.
About the role
Ensures the safety of the program environment by assuring program security, monitoring and other supportive tasks. Oversees the day-to-day activities at the program and ensure the safety and security of clients at all times. Staffs the front desk, answers the phones, manages the daily client schedule, ensures that all client activities are completed, and manages the safety and security requirements for the house. Responsible for completing regular rounds, facilitating groups, and other administrative duties as assigned. Provides crisis intervention and medication monitoring. Must have computer/data entry skills. Must be English/Spanish bilingual. All shifts are awake shifts.What you'll do
Implements all safety and security requirements, including fire drills, evacuation procedures, alarm and camera monitoring.Reports all safety and security concerns to appropriate authorities and staff (ie, 911 / Best Team, Emergency Services, Floor Manager, Program Director, Senior Clinical Staff on Site, etc.)Responsible for crisis intervention, counseling, and groups as neededMust participate in all mandatory safety and security trainingsMust participate in regularly scheduled Program and All Agency meetingsCoordinates all scheduled client activities and refers clients to appropriate staff for support.Ensures that all windows and doors are secure, alarms are set.Ensures that all items that are potentially dangerous are secured in a locked location, i.e. knives, curling irons, irons, razors, etc.Monitors all use of client medications including over-the-counter medicationsMakes client medications available at prescribed intervalsObserves and records that all medication has been taken in the medication logSecures all client personal property in the designated secure location and completes property logConducts walkthroughs every two hours and completes. checklist and logs as requiredEnsure all clients, visitors and staff sign in and outCommunicates with Case Management staff before and after the shift about client issues or concerns.Work collaboratively with Case Managers and Nursing Staff to provide assistance to the clients.Observes building and grounds and reports anything unusual to supervisor / nurse on duty.Records client issues or concerns in the Communication LogAssist with returning phone calls to potential clients for bed availabilityCompile and label intake packets for new admissionsSearch belongings on admission and at discharge and otherwise directed by supervisorComplete paperwork for discharging clients, ensuring proper paperwork is signed before the client leaves the unitPack client belongings in the event that a client leaves unexpectedly; including the lock-up bag, medications, phone, etc.Help the Case Manager with supervised urine screens and belongings searchesComplete rounds with the client observation checklist to ensure each client is accounted forEscort clients on Fresh Air breaks and meal timesInventory linens and/or supplies as neededInform management if you are familiar with a client from your personal life as this could be a potential conflict.Comply with all Agency policies and proceduresRemain on the unit until replacement coverage arrivesOther related duties as assignedQualifications
High School Diploma or GED required, Associates Degree preferredLADC II or LADC III preferredKnowledge of addiction recovery process, or willingness to acquire within first six months of employmentCounseling and Substance Use trainingFirst Aid/CPR Certification (or willingness to obtain certification upon hire)Overdose Prevention trainingServSafe Certification or ability to obtain upon hireMust demonstrate ability to relate to a substance use treatment population in a sensitive mannerInterest and willingness to work in a multicultural setting.Identifies and resolves problems in a timely mannerUses reason even when dealing with emotional topics.Manages difficult or emotional client situations;Responds promptly to client needs and maintains confidentiality.Excellent customer serviceDriver's license in good standingSchedule
Per Diem - Availability Mon - Sun from (1 Shift) 6am to 2pm - (2 Shift) 2pm to 10pm - (3 Shift) 10pm to 6am
Hourly Rate: From 18.50 to $24.50 per Hour
What we offer:
Casa Esperanza Benefits Package:
ComPsych Guidance Resources - EAP
Physical & Mental Requirements
While performing the duties of this job the employee is regularly required to walk, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.
At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That's why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Casa Esperanza's EEO Statement
Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.
We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@casaesperanza.org.
The pay range for this role is:
18.50 - 24.50 USD per hour (Conexiones CSS Program)