Randstad
Administrative coordinator
Randstad, Orlando, Florida, us, 32885
Are you ready to be the friendly voice that keeps things running smoothly? We're on the hunt for a motivated and detail-oriented Administrative Coordinator to join an amazing team! Your role will be crucial in ensuring that our customers receive personal, prompt, and professional service.
What You'll Do: Answer incoming service calls with a friendly greeting, minimizing the use of voicemail. Direct calls to the right team members, whether it's service techs, application experts, or education specialists.Follow up on calls to ensure everything gets handled accurately and on time. Collaborate with various departments like Service, Sales, Education, Engineering, and more to keep everything running smoothly.
What You'll Need: Excellent communication skills with a customer-first attitude. A team player who loves working in a fast-paced environment. Ability to juggle multiple tasks and support various teams.
If you're ready to bring your positive energy and organizational skills to an exciting team, we want to hear from you!
How to Apply: Send your resume helina.jones@ranstadusa.com
salary: $17 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High School
Responsibilities
Answer service phone calls and direct to the appropriate service technician, Education Specialist or Application Engineer for action and response.•Follow up on the customer inquiries by phone, email, and CRM within the expected times.•Resolve credit card and payment issues with customers as required.•Process, invoice, and coordinate shipment details for service quotes and orders asrequired.•Issue Warranty orders and RMAs as required.•Follow up with the customer and technician on delinquent warranty invoices and RMAs.•Directly enter customer phoned in orders as required.•Assist in sales admin activities as time permits.
•Perform any other tasks as assigned by Service Team Leader or designee.
SkillsAdministrative DutiesOrganizationAnswering PhonesHandling Confidential InformationCustomer ServiceWritten CommunicationOral CommunicationData EntrySales
Qualifications
Years of experience: 1 yearExperience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
What You'll Do: Answer incoming service calls with a friendly greeting, minimizing the use of voicemail. Direct calls to the right team members, whether it's service techs, application experts, or education specialists.Follow up on calls to ensure everything gets handled accurately and on time. Collaborate with various departments like Service, Sales, Education, Engineering, and more to keep everything running smoothly.
What You'll Need: Excellent communication skills with a customer-first attitude. A team player who loves working in a fast-paced environment. Ability to juggle multiple tasks and support various teams.
If you're ready to bring your positive energy and organizational skills to an exciting team, we want to hear from you!
How to Apply: Send your resume helina.jones@ranstadusa.com
salary: $17 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High School
Responsibilities
Answer service phone calls and direct to the appropriate service technician, Education Specialist or Application Engineer for action and response.•Follow up on the customer inquiries by phone, email, and CRM within the expected times.•Resolve credit card and payment issues with customers as required.•Process, invoice, and coordinate shipment details for service quotes and orders asrequired.•Issue Warranty orders and RMAs as required.•Follow up with the customer and technician on delinquent warranty invoices and RMAs.•Directly enter customer phoned in orders as required.•Assist in sales admin activities as time permits.
•Perform any other tasks as assigned by Service Team Leader or designee.
SkillsAdministrative DutiesOrganizationAnswering PhonesHandling Confidential InformationCustomer ServiceWritten CommunicationOral CommunicationData EntrySales
Qualifications
Years of experience: 1 yearExperience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.