New York Kids Club
Vice President of Operations
New York Kids Club, New York, New York, us, 10261
Job Type
Full-time
Description
The
Vice President of Operations
at NY Kids Club & NY Preschool is a pivotal leadership role dedicated to optimizing operational policies, processes, and systems to ensure compliance, enhance efficiency, and drive profitability. This role encompasses a wide range of responsibilities aimed at maintaining and improving the operational excellence of our facilities, delivering high-quality customer service, and managing performance across the organization.
Essential Duties & Responsibilities:
Develop, implement, and optimize operational policies and procedures.Ensure all processes are efficient and aligned with business objectives.Oversee compliance with health and safety regulations, including NYC DOH standards and Article 47.Ensure all facilities meet permitting and licensing requirements.Drive efficiency and profitability through strategic operational initiatives.Monitor and manage key performance indicators such as Dashboard Performance, EBITDA, Parent NPS, and Staff Engagement Scores.Manage all aspects of facilities maintenance and upgrades.Address operational issues proactively and ensure the smooth running of all locations.Oversee the weekend operations unit, ensuring consistency and quality of service.Manage relationships with vendors to ensure high-quality service and cost-effectiveness.Ensure the delivery of high-quality customer service across all locations.Implement performance management strategies to maintain operational excellence.Identify and mitigate operational risks.Develop and implement risk management strategies.Coach and mentor the operations leadership team.Provide training and development opportunities for staff to ensure continuous improvement.Oversee the management of DOE systems to ensure compliance and efficiency.Other duties may be assigned.Requirements
Bachelor's degree in Business Administration, Operations Management, Education Administration, or a related field is required.Minimum of 5 years of experience in operations management within a multi-site educational organization, with at least 5 years in a leadership role required.Proven experience in Early Childhood Education (ECE) or K-12 operations management.Strong understanding of NYC Department of Health (DOH) standards, including Article 47.Demonstrated ability to build and implement systems and processes from the ground up.Experience in facilities management, including handling upgrades, permitting, and licensing.Proficiency in managing vendor relationships and overseeing high-quality customer service delivery.Experience in performance management and staff development.Strong problem-solving skills and a proactive approach to operational issues.Ability to lead and mentor a diverse team, fostering a positive and productive work environment.
Salary Description
Salary Range: $140,000 - $160,000
Full-time
Description
The
Vice President of Operations
at NY Kids Club & NY Preschool is a pivotal leadership role dedicated to optimizing operational policies, processes, and systems to ensure compliance, enhance efficiency, and drive profitability. This role encompasses a wide range of responsibilities aimed at maintaining and improving the operational excellence of our facilities, delivering high-quality customer service, and managing performance across the organization.
Essential Duties & Responsibilities:
Develop, implement, and optimize operational policies and procedures.Ensure all processes are efficient and aligned with business objectives.Oversee compliance with health and safety regulations, including NYC DOH standards and Article 47.Ensure all facilities meet permitting and licensing requirements.Drive efficiency and profitability through strategic operational initiatives.Monitor and manage key performance indicators such as Dashboard Performance, EBITDA, Parent NPS, and Staff Engagement Scores.Manage all aspects of facilities maintenance and upgrades.Address operational issues proactively and ensure the smooth running of all locations.Oversee the weekend operations unit, ensuring consistency and quality of service.Manage relationships with vendors to ensure high-quality service and cost-effectiveness.Ensure the delivery of high-quality customer service across all locations.Implement performance management strategies to maintain operational excellence.Identify and mitigate operational risks.Develop and implement risk management strategies.Coach and mentor the operations leadership team.Provide training and development opportunities for staff to ensure continuous improvement.Oversee the management of DOE systems to ensure compliance and efficiency.Other duties may be assigned.Requirements
Bachelor's degree in Business Administration, Operations Management, Education Administration, or a related field is required.Minimum of 5 years of experience in operations management within a multi-site educational organization, with at least 5 years in a leadership role required.Proven experience in Early Childhood Education (ECE) or K-12 operations management.Strong understanding of NYC Department of Health (DOH) standards, including Article 47.Demonstrated ability to build and implement systems and processes from the ground up.Experience in facilities management, including handling upgrades, permitting, and licensing.Proficiency in managing vendor relationships and overseeing high-quality customer service delivery.Experience in performance management and staff development.Strong problem-solving skills and a proactive approach to operational issues.Ability to lead and mentor a diverse team, fostering a positive and productive work environment.
Salary Description
Salary Range: $140,000 - $160,000