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Gap Inc.

General Manager - Market Square

Gap Inc., Lynnfield, Massachusetts, us, 01940


About the RoleAs the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll DoAnalyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicatorsDrive profitable sales through forecasting and schedulingManages store budget for daily operations in support of the P&LBuilds highly productive teams through sourcing, selecting and developing peopleAccountable for team performance through coaching and feedback.Teaches and trains to build capabilities.Leads the implementation and execution of all Standard Operating Procedures and initiativesCreates an inclusive environmentImplements action plans to maximize efficiencies and productivityPerforms Service Leader dutiesRepresents the brand and understands the competitorsPromotes community involvementLeverages OMNI to deliver a frictionless customer experienceEnsures all compliance standards are metWho You Are3-5 years of retail experience leading othersCollege degree or equivalent experience preferredDemonstrated ability to deliver resultsAbility to effectively communicate with customers and employeesCollege degree preferredAbility to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidaysAbility to travel as requiredBusiness Acumen skillsEstablished time management skillsStrong planning and prioritization skills