PrimeFlight Aviation Services
General Manager - Cleveland Hopkins International Airport (CLE)
PrimeFlight Aviation Services, Cleveland, Ohio, us, 44101
INTRODUCTION
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced,
team-oriented environment, we want to speak to you!
Perks of the job:401(k)401(k) matchingDental insuranceHealth insuranceLife insuranceVision insurancePaid time offGrowth potentialWHY WORK FOR PRIMEFLIGHT?
We are committed to being a leading provider of commercial services within the aviation industryOur teams focus on maintaining a positive working environment and treating all team members with respectWith more than 200 locations across the world, we offer opportunities for career progressionEnjoy a competitive pay scaleABOUT US
We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!GENERAL MANAGER AT PRIMEFLIGHT
The General Manager is pivotal in overseeing the airport's overall operations and management. This position involves strategic planning and coordination of various departments, including ground handling, passenger services, maintenance, and security, to ensure efficient and safe airport operations. You are responsible for liaising with airline partners, regulatory bodies, and government agencies, ensuring compliance with aviation regulations and standards. You will also focus on financial management, business development, and customer satisfaction to enhance the airport's reputation and profitability.
RESPONSIBILITIES
Oversee all operational aspects of the company, including ground handling, customer service, and maintenanceDevelop and implement strategic plans to enhance operational efficiency and customer satisfactionManage and lead a diverse team of department heads and supervisorsMonitor operational performance against key performance indicators and objectivesLiaise with airlines, airport authorities, and regulatory bodies to ensure compliance and effective collaborationDrive business growth through innovative service offerings and strategic partnershipsOversee financial management, including budgeting, forecasting, and financial reportingEnsure adherence to industry regulations and safety standards across all operationsHandle crisis management and emergency response planningFoster a company culture focused on safety, quality service, and continuous improvementManage customer relations and address escalated customer service issuesDirect human resources activities, including recruitment, training, and performance managementStay informed of industry trends, advancements, and competitive landscapeRepresent the company in industry events, conferences, and public forumsLead initiatives to enhance sustainability and environmental responsibility in operationsMay be assigned other duties as requiredQUALIFICATIONS
18 years of age or olderEligible to work in the United States10 years of experience in airport or aviation management, including leadership rolesStrong understanding of aviation regulations, operational safety, and security protocolsProven track record in strategic planning, financial management, and team leadershipIntermediate/Highly proficient Word, Excel, PowerPoint, OutlookAbility to read, write, speak, and understand the English language, to include documentsAbility to access and interpret information in print and electronically, including the use of adaptive technologies or methods as necessaryEffectively communicate with colleagues and clients, both in-person and through electronic meansPass a background check and drug screenEligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)Ability to work any day/shift, including holidays, within a 24/7 operationTo perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
Ability to lift up to 25 poundsPosition is generally sedentary, sitting for long periods of timeProlonged standing and walking in an indoor/outdoor environment as applicableExposure to moderate and at times high noise levelsExposure to outdoor elementsBe able to hear and respond to the spoken voice and to audible alarmsTasks may involve repetitive motions of the arms, wrists, hands and/or fingersSpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced,
team-oriented environment, we want to speak to you!
Perks of the job:401(k)401(k) matchingDental insuranceHealth insuranceLife insuranceVision insurancePaid time offGrowth potentialWHY WORK FOR PRIMEFLIGHT?
We are committed to being a leading provider of commercial services within the aviation industryOur teams focus on maintaining a positive working environment and treating all team members with respectWith more than 200 locations across the world, we offer opportunities for career progressionEnjoy a competitive pay scaleABOUT US
We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!GENERAL MANAGER AT PRIMEFLIGHT
The General Manager is pivotal in overseeing the airport's overall operations and management. This position involves strategic planning and coordination of various departments, including ground handling, passenger services, maintenance, and security, to ensure efficient and safe airport operations. You are responsible for liaising with airline partners, regulatory bodies, and government agencies, ensuring compliance with aviation regulations and standards. You will also focus on financial management, business development, and customer satisfaction to enhance the airport's reputation and profitability.
RESPONSIBILITIES
Oversee all operational aspects of the company, including ground handling, customer service, and maintenanceDevelop and implement strategic plans to enhance operational efficiency and customer satisfactionManage and lead a diverse team of department heads and supervisorsMonitor operational performance against key performance indicators and objectivesLiaise with airlines, airport authorities, and regulatory bodies to ensure compliance and effective collaborationDrive business growth through innovative service offerings and strategic partnershipsOversee financial management, including budgeting, forecasting, and financial reportingEnsure adherence to industry regulations and safety standards across all operationsHandle crisis management and emergency response planningFoster a company culture focused on safety, quality service, and continuous improvementManage customer relations and address escalated customer service issuesDirect human resources activities, including recruitment, training, and performance managementStay informed of industry trends, advancements, and competitive landscapeRepresent the company in industry events, conferences, and public forumsLead initiatives to enhance sustainability and environmental responsibility in operationsMay be assigned other duties as requiredQUALIFICATIONS
18 years of age or olderEligible to work in the United States10 years of experience in airport or aviation management, including leadership rolesStrong understanding of aviation regulations, operational safety, and security protocolsProven track record in strategic planning, financial management, and team leadershipIntermediate/Highly proficient Word, Excel, PowerPoint, OutlookAbility to read, write, speak, and understand the English language, to include documentsAbility to access and interpret information in print and electronically, including the use of adaptive technologies or methods as necessaryEffectively communicate with colleagues and clients, both in-person and through electronic meansPass a background check and drug screenEligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)Ability to work any day/shift, including holidays, within a 24/7 operationTo perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
Ability to lift up to 25 poundsPosition is generally sedentary, sitting for long periods of timeProlonged standing and walking in an indoor/outdoor environment as applicableExposure to moderate and at times high noise levelsExposure to outdoor elementsBe able to hear and respond to the spoken voice and to audible alarmsTasks may involve repetitive motions of the arms, wrists, hands and/or fingersSpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.