Loma Linda University Medical Center
Referral Intake Assistant-TI
Loma Linda University Medical Center, San Bernardino, California, United States, 92409
Job Summary:
Referral Intake Assistant-TI is responsible for obtaining new patient demographic/financial information and entering into database; obtains insurance authorization/eligibility for initial evaluation; schedules initial appointment; obtains patient records; mails new patient information packet; helps to answer incoming department phone calls on main line; supports the department PI program through proactive involvement in a Work Team. Performs other duties as needed.
Education and Experience:
High School Diploma or GED Required. Minimum three years clerical/secretarial experience required; in a medical setting; insurance verification, scheduling and/or billing experience preferred.
Knowledge and Skills:
Able to keyboard 40 wpm. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications:
None
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
Referral Intake Assistant-TI is responsible for obtaining new patient demographic/financial information and entering into database; obtains insurance authorization/eligibility for initial evaluation; schedules initial appointment; obtains patient records; mails new patient information packet; helps to answer incoming department phone calls on main line; supports the department PI program through proactive involvement in a Work Team. Performs other duties as needed.
Education and Experience:
High School Diploma or GED Required. Minimum three years clerical/secretarial experience required; in a medical setting; insurance verification, scheduling and/or billing experience preferred.
Knowledge and Skills:
Able to keyboard 40 wpm. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications:
None
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.