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HAMBURGER HOME INC

RHAS/RSS Administrative Assistant

HAMBURGER HOME INC, Los Angeles, California, United States, 90079


Job Details

Job LocationFranklin - Los Angeles, CA

Salary Range$19.00

Description

Aviva Family and Children's Services Mission Statement

Aviva believes every child and every family in our Los Angeles community deserves the chance for a brighter future. We provide compassionate support, therapeutic services, and guidance to at-risk children and families.

Job Summary

Under the direction of the Relative Home Assessment Services (RHAS) and Relative Support Services (RSS) Program Director, the RHAS/RSS Administrative Assistant greets callers and visitors to the Franklin facility. Aside from operating the telephone, maintains departmental databases; organizing and updating spreadsheets, help maintain office and files, assist with ordering items needed for clients; assist/completes weekly and monthly invoices; coordinates office supply ordering, and assisting the RHAS/RSS counselors with community resources.

Essential Functions

Provide a helpful, welcoming, and culturally-sensitive environment to all callers and visitors to the Franklin officeOperate telephone, screen or forward calls and provide informationMaintain departmental databasesCreate and maintain RHAS/RSS files, assist/complete with orders and weekly/monthly invoicesAssist with incoming and outgoing referralsSchedule meetings and appointments as directed by Director of RHAS/RSS.Actively participate in quality improvement projectsSensitive and responsive to the cultural differences among the agency's client population

The Administrative Assistant will take on special projects or additional duties as assigned by the Director of RHAS/RSS.

Competency Requirements

-Ability to speak, read, write and understand English

-Ability to work effectively as a member of a team

-Must have excellent oral communication skills

-Must be computer literate and proficient with most common software

-Must have extremely good judgment

-Must be bilingual Spanish speaking

Education and Experience

-High school diploma or equivalent preferred

-Experience as a customer service representative or administrative assistant preferably with a social services agency required

Certifications/Licenses

-Valid CA driver's license

Additional Requirements

-Tuberculosis clearance

-Department of Justice/Fingerprint clearance

-Satisfactory completion of health screening

-Proof of legal eligibility to work in the United States

-Satisfactory driving record

Delegates Authority To

N/A

Physical Demands

While performing the duties of an RHAS/RSS Administrative Assistant, the employee is frequently required to sit, and use their fingers to manipulate a keyboard or writing instrument. The employee is occasionally required to walk, stand, bend and lift objects heavier than twenty pounds. The employee is rarely required to drive or run.

Work Environment

This Job Description has been developed to identify some of the duties and responsibilities of this position. It is not intended to limit or encompass all duties and responsibilities of the position.

Aviva Family and Children's Services at its sole and absolute discretion, expressly reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in this and all job descriptions.