Sixt
General Manager
Sixt, Boston, Massachusetts, us, 02298
Company Description
Your Expertise matters! SIXT opens doors for talented minds with a knack for operations!
Salary up to $160k annually plus potential bonus multiplier & company car (includes BMW option)
Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products, and a seamless rental experience. With nearly $3 billion in revenue and a presence in over 100 countries worldwide, it is no wonder we are a global leader in the car rental industry. In the USA, we are experiencing over 30% growth over the last several years, which provides great career opportunities in the future for the right candidates.
Sixt hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. Sixt is more than just renting cars. We have a passion for style, technology, innovation, creativity, and entrepreneurial spirit.
Job Description
SIXT is looking for a General Manager to handle the growth and profitability of their very own operation while ensuring that we are providing first-class experience. As an essential part of the team, they will be responsible for the development of their very own branch while driving profitability as they train and develop your staff. The ideal candidate possesses the following attributes:Strong supervisory and communication skillsExceptional interpersonal and relationship building skillsStrong organizational skills with the ability to multi-taskAbility to manage stressful or unusual situations to maintain good customer serviceQualifications
What you will do:
Ensure the effective process of all types of car rental transactionsProvide exemplary customer service and issue resolutionParticipate in all areas of employee managementUnderstand cost control and achieve individual sales goalsMonitor prices and set rates for walk-upsUphold company standards and processesIncrease the market penetration of the branch and increase revenueActively participate in the training, coaching, and mentoring of the Management Trainees, Rental Sales Agents, Return Agents, and all other staffComplete performance reviews on all employees and hold a meeting with the individual to discuss strengths and weaknessOrganize and facilitate weekly staff meetings to keep employees motivated and informed of business operationsComplete sales calls with Management Trainees to further their developmentHandle or assist in the resolution of escalated customer service issuesAbout you:
Bachelor's degreeMinimum of 5 years of work experience in sales and customer serviceMinimum of 3-5 years of management experience in the rental car industry running an airport locationLikely to require at least 20% travel, some of which may be by airplaneMust be willing to wear company uniformsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureAbility to communicate in other languages is a plusPaid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
Additional Information
Compensation:Base comp: $100,000 + company carTarget bonus: $63,000
At SIXT, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer - Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with SIXT Rent a Car, LLC and its subsidiaries. Offers of employment will be made by SIXT rent a Car, LLC or any of its subsidiaries or brands.
Come join our team! Apply now.
About the department:As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us:We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
Your Expertise matters! SIXT opens doors for talented minds with a knack for operations!
Salary up to $160k annually plus potential bonus multiplier & company car (includes BMW option)
Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products, and a seamless rental experience. With nearly $3 billion in revenue and a presence in over 100 countries worldwide, it is no wonder we are a global leader in the car rental industry. In the USA, we are experiencing over 30% growth over the last several years, which provides great career opportunities in the future for the right candidates.
Sixt hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. Sixt is more than just renting cars. We have a passion for style, technology, innovation, creativity, and entrepreneurial spirit.
Job Description
SIXT is looking for a General Manager to handle the growth and profitability of their very own operation while ensuring that we are providing first-class experience. As an essential part of the team, they will be responsible for the development of their very own branch while driving profitability as they train and develop your staff. The ideal candidate possesses the following attributes:Strong supervisory and communication skillsExceptional interpersonal and relationship building skillsStrong organizational skills with the ability to multi-taskAbility to manage stressful or unusual situations to maintain good customer serviceQualifications
What you will do:
Ensure the effective process of all types of car rental transactionsProvide exemplary customer service and issue resolutionParticipate in all areas of employee managementUnderstand cost control and achieve individual sales goalsMonitor prices and set rates for walk-upsUphold company standards and processesIncrease the market penetration of the branch and increase revenueActively participate in the training, coaching, and mentoring of the Management Trainees, Rental Sales Agents, Return Agents, and all other staffComplete performance reviews on all employees and hold a meeting with the individual to discuss strengths and weaknessOrganize and facilitate weekly staff meetings to keep employees motivated and informed of business operationsComplete sales calls with Management Trainees to further their developmentHandle or assist in the resolution of escalated customer service issuesAbout you:
Bachelor's degreeMinimum of 5 years of work experience in sales and customer serviceMinimum of 3-5 years of management experience in the rental car industry running an airport locationLikely to require at least 20% travel, some of which may be by airplaneMust be willing to wear company uniformsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureAbility to communicate in other languages is a plusPaid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
Additional Information
Compensation:Base comp: $100,000 + company carTarget bonus: $63,000
At SIXT, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer - Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with SIXT Rent a Car, LLC and its subsidiaries. Offers of employment will be made by SIXT rent a Car, LLC or any of its subsidiaries or brands.
Come join our team! Apply now.
About the department:As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us:We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!