MQ Systems Programmer- Lifecycle Management

MQ Systems Programmer- Lifecycle Management at Ensono in Boise, Idaho, United States Job Description MQ Systems Programmer- Lifecycle ManagementRemote - United StatesJR010627 Position Summary Provide premium MQ system programming support and services to Ensono mainframe clients. The successful candidate will perform mainframe MQ software upgrades coupled with administration and tuning to support our customers' MQ environments. The individual will need to work with vendor personnel to achieve timely solutions of MQ related problems. Key Areas of Focus for this Role + Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to MQ TS/TM and related OEM software products. + Follow procedures for installing MQ and related OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes). + Provide primary support for reported problems related to MQ and related OEM software products + Provide support on 24 7 365 basis across multiple time zones. + Provide key support for customer migration services (new customer transitions) as they pertain to MQ and related OEM software products. + Communicate to both customer and management the status of issues at intervals during resolution process. + Maintain documentation of issue cause, action, and resolution in the designated problem tracking system. + Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date. + In joint co-operation with the Disaster Recovery Services and other technical teams, successfully execute tasks associated with any given customer's disaster recovery plans. + Adhere to a schedule that efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures What the Ideal Candidate Brings to this Role Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply. Required Qualifications + Bachelor's degree required and/or equivalent work experience. + 8+ years of professional experience in MQ administration and systems programming support. + Experience in building new MQ regions + Experience in installation/upgrade/custom To view full details and how to apply, please login or create a Job Seeker account