Sales Manager

PropertyAbout UsAt Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!Location DescriptionThe Flamingo Resort & Spa is a mid-century marvel in The Valley of the Moon. The buildings, rendered with natural materials and iconic angular silhouettes, are the work of master architect Homer A. Rissman. Set on a 10-acre campus, it is an incomparable property for both its city access and sense of complete retreat.OverviewThe Sales Manager is responsible for driving revenue by developing and securing new business opportunities within the Associate Business and SMERF (Social, Military, Educational, Religious, and Fraternal) market segments. This position requires an individual with strong sales skills, an ability to build lasting client relationships, and an in-depth understanding of the hospitality industry.As the Sales Manager, you will focus on creating and implementing sales strategies that target corporate associates (such as business travelers from nearby corporations) and groups from SMERF sectors. You will also work closely with hotel management and other departments to ensure seamless service delivery, fostering an exceptional guest experience.DUTIES AND RESPONSIBILITIES:Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.Achieve personal and team goals as assigned.Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets. Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required.Develop/maintain knowledge of market trends, competition and customers.Professionally represent the hotel in community and industry organizations and events.Participate as team player with all departments.Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.Experience with Delphi, Opera, and/or OnQ is a plus. QualificationsHigh school or equivalent education required. Bachelor's Degree preferred.Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests.Advanced knowledge of the sales and hospitality principles and practices.Results-oriented writing techniques and strategies for correspondence, i.e. letters, reports, proposals.Appropriate and accurate grammar and punctuation in written communication.Ability to maximize impact, maintains interest, and establishes a rapport with your audience when conveying information.Ability to proactively prioritize needs and effectively manage time and resources.Understanding the positioning of the hotel, services provided, and how the hotel can meet the needs of clients.Two-four years of employment in the hospitality industry or related sales field.English is a must; other languages are a plus.Basic math skills. Compensation RangeThe compensation for this position is $75,000.00/Yr. - $90,000.00/Yr. based on qualifications and experience.